Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amanda Gates
a month ago
Booked an appointment online just two days before I needed servicing and they were able to accommodate. I did end up calling to confirm the appointment as I did not get the confirmation email- but technology. They went over the items that I requested and let me know what needed done now and what could wait if I wanted to. They were friendly and helpful and didn t change my radio station on me :). Easy and quick experience.

  Adam King
a month ago
Helped out a lot when our new, used car needed some big repairs. They even gave us a ride home and brought us our keys when we realized we forgot them. Great customer service and a good shop.

  Iris M Adams
5 months ago
I have a Lincoln Town Car that had a really bad air suspension problem. I had called our local dealership and they couldn't do anything until the end of December. I decided to call Midas and told them my problem. They said to just bring it by and they would check it out. I drop it off and they called me back explaining what was wring with the suspension and how much it was going to cost, but they would need to keep it overnight. The next day, they called me and said that what the repair had not worked and it would be best to go with a conversion kit to a coil suspension. So I said ok to that.The car rides really smooth.I see that this location has some bad reviews, and I was a little leery about going there, but since I didn't think it was safe to drive the car with a bad suspension, and the fact that they were able to check it way faster than the dealership could, I decided to go ahead and try them out.These guys did an awesome job by me. They explained what they needed to do, then they explained the best route to go, and they never tried to pressure me into performing any unnecessary repairs. Thank you, Midas. You definitely earned a five-star rating from me today!

  Iman Siddiqui
4 months ago
Absolutely wonderful experience! They were the only place willing to help us out when we got a flat tire on our tri axle trailer.

  Melissa Shamley
7 months ago
Went in the other day because we had a flat tire, we had bought our tires from here. It was 3:24 and they were to be open until 5pm. They said they didn't have time to look at it. So luckily Walmart tire was open and we had to buy a tire from them because of having to ride on the rim. So it might have been able to be fixed. So we will have to give our business elsewhere since we were treated so poorly.

  Chuck Mackenzie
a year ago
They completed some routine maintenance and broke a vacuum fitting off my ecoboost Ford edge charge pipe. They then electrical taped the hole which had pressurized turbocharged air going through it and caused damage to my engine costing me more then a thousand dollars to fix at the dealer. Unbelievable that they would try to hide this and let me leave with a boost leak that eventually killed my engine. Do not trust this shop.

  serigraph73
9 months ago
Total shysters. My wife and I have taken our cars here over the years and the service was always pretty good and the employees nice. They certainly arent the cheapest, but after my last experience, I will NEVER do business with this place again. Here's what happened: I made an appointment and took my car in on a Saturday morning because I had a coolant leak and wanted to find out where it was coming from/what the problem was. So I drop my car off and they called me a little later and told me that the water pump was leaking and that it will need to be replaced as well as the serpentine belt because it had coolant on it. Okay. Then they also tell me that my rear brakes and rotors needed to be changed. Additionally, brake fluid would need to be flushed and refilled for a grand total of just over $1200. I said no thanks. I will continue to get quotes. So when i picked up my car, they gave me an itemized quote (and said that they will price match/beat other places). I can do brakes myself, so I immediately went and bought rear rotors and pads so I could do that job asap so i could drive it somewhere Monday to get the water pump fixed. Midas wanted to charge me $237 just for the 2 rotors alone. I bought a set for less than $120 and did the brake job for way less than Midas' cost for just parts, nevermind the labor cost. But the nail in the coffin here is I went and bought rotors and pads, pulled my wheels off only to find that my brakes were fine. My pads were fine. Midas totally lied to me and then on top of it their upcharge on parts is absolutely insane...I will not deal nor will i recommend any business that flat out lies to me. You guys lost mine and my wife's business and I will make sure to tell anyone else I know to steer clear via word of mouth as well as this review.

  Jason McConnell
11 months ago
Nice friendly service. Tyler checked me and my wife in with our truck to have the brakes checked out because they were squeaking. We got a free exam to see what the problem was. The rotors were rusted and that is why the brakes were squeaking. We bought the truck used from Hubler Chevy 2 years ago and the squeaking had been going on for at least a year and a half. We did not have the money to pay for the repair upfront so Tyler told us about easy pay financing so we signed up and was able to get the repair done without having to pay anything upfront. The repair was done and now no more squeaky brakes. Got a lifetime warranty on the brakeshoes and 1 year on the rest. We are satisfied with the service and price A++Services: Auto brake repair, Auto brake replacement

  joshua watkins
5 months ago
called and they got me right in had job done within hour of dropping off vehicle highly recommendedServices: Brakes, Auto brake replacementServices: Brakes, Auto brake replacement

  Martha Chiplis
a year ago
From the time I walked in Tyler was very kind and professional. The team got me right in and worked fast and efficiently. My car has 200k miles on it and it felt great when they were done. I would recommend Midas in Shelbyville to anyone that is in need of car repair. Kind, courteous and knowledgeable as well as very efficient. Thank you teamServices: Auto engine tuning, Vehicle Inspection, Vehicle safety inspection, Oil change

  Dorothy Self
a year ago
Scheduling was quick and easy. Tyler kept me advised of the estimate and progress of repairs. When an unexpected problem was discovered, I was given options and repair costs. Service was expedient and complete. I am very happy with your service.Service: Auto brake repairService: Auto brake repair

  Joe Fall
a year ago
Took my car in for an oil change and everything went smoothly.

  Gustavo Morales leal
a year ago
I took my car to change brake pads and they wanted to change other things that I didn't even need and they left it in bad condition.

  Bobby Sanchez
9 months ago
I went there to get a tire patched. They charged me $35 dollars and were done in about 5 minutes. I am a mechanic and I know it is impossible to dismount and patch a tire that fast. I inspected the tire and found that they had just plugged the tire with a emergency tire plug that is intended for a temporary roadside repair and had not removedthe wheel at all. That is a safety Hazzard as those plugs are prone to pop out when temperatures are high.

  Rachel Moore
a year ago
I had a great experience at Midas. I got a flat tire and I had to get a new one. They were willing to allow my furbaby into the lobby with me with the heat. Which was a big concern. So thank you for being so accommodating regarding her to come in. They were quick to repair my tire and get me back on the road without breaking the bank! Thank you! Service: Tires

  ryan phan
a year ago
Had to have my wife's car towed here after it broke down on a road trip. After driving down 4 hours to pick up the car and paying quite a bit of money, the car breaks down 10 minutes into the drive. There was a leak in the radiator and the radiator fans were damaged. The car also would not turn on (they admittedly did not hook the battery up correctly). After having the car towed back, they were going to charge us full price for parts and labor for both the radiator and the fans. What we noticed though was this place never put the skid plate back on the vehicle. They threw it out.... They were willing to eat the price of the radiator fans but not the radiator and give us a discount so that we could go out and buy our own new skid plate. After waiting a few days and staying in hotels, they fixed those issues but completely missed a leak in the intercooler to which we would have to wait even longer (annoying after being told it would be done the next day so we staying in a hotel).Long story short, the customer service here was terrible. Tyler, the owner was a very nice guy but the other guy was very rude. The district manager was also useless as we kept hearing "our hands are tied" but still charging us full price for parts and labor.Be careful with sending your vehicle to this Midas location.

  Alan Fair
a year ago
I had a radiator flush and fill Tyler and the guys got me in and out no pressure to purchase anything else. Tyler kept me updated on the progress and explained everything that the process entailed. I would recommend their facility anytime. Great work everyone thank you.Service: General repairs & maintenanceService: General repairs & maintenance

  K-Phoenix
a year ago
I had a wonderful experience at the Shelbyville Midas! I made an appointment for 8am and they had my car in the garage on time. They quickly diagnosed my car problem and Tyler took the time to explain what my car was doing and why I was having issues starting my car. They repaired my car in less than an hour. I will definitely return to this location.Services: Auto engine diagnostic, Engine repair

  Joshua Head
7 months ago
The guys were very helpful and were able to fix my problem the same day. I would recommend this place to anyone. Was treated very well.Service: A/C installation & repairService: A/C installation & repair

  Jay Berkemeier
a year ago
Very nice staff there. Got me in and out sane day on fixing my suv issue. And the manager there explained what they were doing and what it needed to be fixed Was very happy with my services I m going to start using Midas for my car needsService: General repairs & maintenanceService: General repairs & maintenance

  JAVIER DELGADO
a year ago
Midas was the closest shop where my tech was servicing a customer. I gave them a call and spoke to Tylor, explained to him that we only had a few hours before we needed to leave the area. Out van needed brakes and he was able to make the repair with in that time frame. Thank you Midas for taking care of us on short notice.Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  Michael Daniels
a year ago
Called and got in next day - could have been same day but my schedule didn't allow. They called me back with an estimate inside an hour and completed the work with professionalism and skill. I'm 1000% sold on using this Midas again. Super staff, especially Tyler!Service: ExhaustService: Exhaust

  Beth Beatty
a year ago
The staff at Midas in Shelbyville were excellent to work with! My son had a flat tire while out of town and they went above and beyond to get a new one ordered for him (even late on a Friday). I would recommend them and will be back there if in the area.Service: TiresService: Tires

  whatssofunny171
a year ago
Came in for new brake pads and rotors. Realized they also do oil changes. Got all that done with a brake line flush. I m very happy with my services to my car. Shoutout to Tyler as one the ppl who helped.Services: General repairs & maintenance, Auto brake repair, Vehicle Inspection, Auto brake replacementServices: General repairs & maintenance, Auto brake repair, Vehicle Inspection, Auto brake replacement

  Carson Bedel
a year ago
Got some Tips installed on my 392SRT with a muffler delete. Tips was nice and flush and no leaks with muffler delete. Sounds amazing I d recommend.Services: Exhaust, Auto exhaust system replacementServices: Exhaust, Auto exhaust system replacement

  Tammy Nickel
9 months ago
Tyler and team worked with me on the repairs on my car, kept me informed on how long it takes, and was very professional thank you for getting my car fixedService: Steering & suspension repairService: Steering & suspension repair

  PinkChoco19
3 months ago
Very nice and helpful. Fair price and good work

  Jodi Martin
a year ago
Went to Midas yesterday and the Service was excellent. Had my estimate and my car fixed within an hour. Very pleased Thank you Midas guys!J MartinService: ExhaustService: Exhaust

  Dennis Tindle
a year ago
Great team had an emergency brake repair needed they managed to squeeze me in at the end of there day and completed 4 hours worth of work in under 2 hours thank you Midas for being there in my time of need I highly recommend them and Tyler is amazing at making sure you only pay and install parts that are urgently in need of repairs

  Elissa Summers
3 years ago
Comfortable atmosphere and the employees were kind and knowledgeable. Work performed on my vehicle was great, however I didnt receive what I paid for as far as a "full " inspection goes. They only checked SOME (some as in they checked maybe 5 things) I was concerned about, i still have unresolved issues with my vehicle that I now have to take more time and money to have someone look at THROUGHLY and completely. I expected that if I voiced my concerns to the employees about certain issues they would surely check them out, if not for MY PEACE OF MIND. I guess it's my fault for having unrealistic expectations of people.