O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Hall
5 days ago
Staff is always helpful, and if it's not a store stocked item they get it shipped in quickly.

  Missy Padilla Runyon
a year ago
We had just picked up our Harley and were headed home to Oregon when we realized the battery was on its way out. Fortunately for us O'Reilly carries motorcycle batteries. We replaced it and were on our way in 15 minutes.

  Andre Reed
2 months ago
I get California Scents from here. They always have them . Best smell good for your car.

  Jen Selinsky
7 months ago
I needed my taillight changed this morning ASAP, and the manager was very kind and accommodating. After they retrieved the bulbs I needed, they put one in place and fixed my problem immediately. I highly recommended their services!

  TERRY jaglowicz (T J)
2 months ago
The young man that helped me out was really pleasant and professional.

  DK KD
8 months ago
This shop and ESPECIALLY it s employees (Jared and Cam specifically) are absolute gems! If I were the owner, I would do whatever it takes to keep these two within my business for years to come in order to succeed in customer service, customer care and customer support. After having to get a boost, Jared not only took the time to inspect and test my battery for free, he offered several options and pathways to remedy the issue. He kindly offered his number and said to contact him if we encountered any problems - unfortunately we had to take him up on that offer hours later while in Louisville for a baseball game. Jared put us in touch with his coworker Cam, who on his own time, drove down to Louisville to replace our car battery for us on the spot! If this isn t customer service of the highest degree, I don t know what is. These two literally saved our family road trip, which was only into its third day with two more weeks to go! Absolute rockstars these two are, and as such, should be proud of not only how they handle and provide customer service, but how they were raised and how strong their character is. If anyone doubts that the younger generation of America is in shambles, they only need to visit this O Reilly s location to see that this nation still has some bright and shining stars, who go above and beyond to help others in times of need. Our family trip is now back up and running thanks to these two young men from this O Reilly Auto Parts location - please visit them, you are in good hands with employees like this!

  Paul Vest
9 months ago
Never buy anything here. O'Reilly's is great but this store sucks. I took back a brake caliper that was leaking after just a few miles, without the receipt. They were unable to look it up. Unfriendly. Unhelpful. I took it to another O'Reilly's less than 10 miles away. They looked up my purchase by phone number and replaced the caliper. Oreillys is great. This store is horrible.

  Laurel Johnson
7 months ago
Went there to check my battery and it was bad. They didn t have it in stock but ordered it and I had it in 1.5 hours for me to pick up

  Arthur Coleman
a year ago
Good people. Walked in 5/13/22 around 5pm, a rude customer was degrading a chic that works in there by telling her she didn't know anything and I guess wanted to talk to a guy. Then he started in the same way on the guy that works there. Under pressure, they handled it correctly and professionally even though the rude customer should've been busted in the mouth! Great job to those 2 workers!

  BILLY Patton
2 years ago
Great friendly staff had what I needed..

  Kelly G
a year ago
Gave me wrong part first time. I don't understand how this happens when they have co.puter right there and they are supposed to know what's up with car parts. Usually really good store though and better prices than other car parts stores.

  Michael B.
3 years ago
O'Reilly's has always been a reputable establishment, but I wouldn't rely on their online/pick up at store experience. They aren't really geared toward that. You'll be waiting indefinitely for an email to let you know that your order is ready.

  Jennifer Kraft
a year ago
Went in and they had the part I needed delivered to the store in 3 hours. Amazing guys!

  David Lott
6 months ago
Didn't have the brake line nuts for my vehicle.

  Dionne Hall
a year ago
These guys were so helpful and kind. Thank you for helping me pick out and install my windshield wiper blades!

  Brian Vance
4 years ago
Good customer service. I stopped by to ask about a much needed battery. They were happy to wait on me and I had a new battery installed in less than 15 minutes.

  P M
7 years ago
Steve(?) was very helpful and even offered some extra valid ideas as to how to resolve the current issue. He was courteous, efficient, and diligent in his perceived duties. Thank you O'Reilly's...saved the day! Pat McMaster

  Kyle Lock
3 years ago
Nice employees, could of called me to let me know my part didn't come in on that day instead of me driving all the way there..

  Richard Mory
4 years ago
It took a while on my part to pay for it. Then I get the part and get home and of course it's the wrong part. And of course O'Reilly's is closed by the time I get home and nobody's answering the phone. So now I have to drive my truck back and it's not running right. And the only receipt I've got is on my phone the paper receipt they gave me has nothing on it even says this is not a valid receipt.

  Kelly Mooneyhan
5 months ago
Great customer service

  Jordan Sternbach
3 years ago
This O'Reilly's is clean and kept well but the staff sometimes seem to be a little preoccupied and have never asked me if I needed help with anything, but overall they fulfill their purpose and do their job.

  Steve Kennard
6 years ago
Open long hours, usually have the parts I need, sometimes you have to wait a day to be delivered. A plus is that they will help and test some of your parts and are able to lend you the tools you may need to replace parts.

  J Stone
4 years ago
Every time I stop in, I learn something. I dont even think its training, they just hired people with cars in their blood or something. Glad it's my local spot. I'd drive here if it wasnt.

  Katie Sparks
2 years ago
Great employees helpful n great prices !! Zack is a fabulous harder employee very helpful

  Ed Ham
2 years ago
NOT TOO GOOD. HE COULD LOOK UP RELAY. I WENT ON SHELF FIND ONE THAT WORKED. NOT SURE WHY. BUT A NICE GUY.

  Beast6ft9
2 years ago
They usually alway have what i need in stock some times they have to order what i need. But its a good oreillys.

  Eliza Jane
a year ago
Great location all the employees are very helpful

  Kim 918
3 years ago
Nice and helpful staff! Pleasure having someone who is knowledgeable and nice helping me when I come in!

  Ryan Albright
2 years ago
Had what I needed and I was able to fix it in their parking lot to continue my journey home.

  Joshua Cross
3 years ago
All lights are on sign says open web page says open and the door is locked and no one inside I called and got no answer so I m guessing their costumer service is terrible now I m broke down on the side of the road trying to get home because no one knows how to do their job I wouldn t recommend this shop to my worst enemy