Wetzel Honda

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mindy Walters
4 weeks ago
My husband and I just purchased a Honda Odyssey Van from Wetzel Honda in Richmond, Indiana. We are so excited and happy to be a new car owner.Our salesmen, Tom Tully, was the best! He was kind, polite, compassionate and was not pushy, like other salesmen in the past. He allowed us to take our time and discuss privately, while making this big financial decision.I would highly recommend anyone looking for a vehicle, to check out Honda of Richmond. Thank you all so much for a wonderful experience. The Walters

  Stephen Ackermann
a month ago
Jeff was extremely helpful! He was really patient and honest! He took his time to make sure I was taken care of and happy. I appreciate everything he did to get me into my new car! Thank you!

  Katie Wright
a week ago
The sales agent took the time to listen concerning what I was needing after the recent tornado destroyed my older Honda Civic. I am a fan of Hondas and confident in the quality of their vehicles and the service Wetzel Honda provides. Thank you Colton for providing me with answers to my questions and working for me as a customer.

  Yvonne Ballou
6 months ago
The staff was very friendly and helped us out alot and went out of their way to help with or trade in and offered the correct amount for it. And also worked with us on what we were willing to pay for the car I wanted. Great experience will do business with them again. And I can't forget Riley who greeted us at the door and did everything for us and answered any questions we had. I Love my new 2024 Honda HR-V Sport AWD

  Devon Mullins
2 days ago
Buddy was excellent, he was not pushy. He stood back and let us look at the vehicles and recommend a car and it was perfect and exactly what we wanted. Thank you Buddy!

  Thomas Lewis
a month ago
The people at Wetzel Honda were very friendly and helpful. We mainly worked with Tom Tully and then Jason Thacker, with Jeff adding helpfully info. On initial visit they didn't have the vehicle we wanted, but by the next morning Tom had gone the extra step of getting it from the Wetzel ford dealership and had it there at Honda for us to test drive. Tom and Jason made buying our Honda cr-v a good experience. I highly recommend buying from them.

  B&BA Hendrickson
4 months ago
Brenden King and all other employees we came in contact with were friendly, knowledgeable and helpful. We were interested in a couple of different vehicles. They showed us both of them, the differences between them, and let us make up our own minds. About as pleasant an experience as car buying can ever be.

  Bryan Shannon
5 months ago
A very different buying experience than I've ever had a car dealership. My salesman Buddy was great. No pressure, super knowledgeable, and a great person to work with. I was also impressed with Shane the finance manager. I fully expected to be pressured with extended warranties, paint protection, service plans etc etc. Shane presented all the options and when I respectfully declined, he understood, and we closed the deal with no pressure. I was truly astonished by how respectfully I was treated and their no pressure approach. If all car dealerships acted as professionally as Wetzel Honda, the car dealership industry would be better off. Wetzel will be the first place I go from now on when shopping for a car.

  Jacob B
3 months ago
Was told that part I needed was already supposed to show up next day, so I schedule oil change and to get part installed. Turns out the guy I talked to was completely wrong, and the part needed to be ordered, it was not something that just comes. The lady who had to break it to me was really sweet and nice, so +1 star for her.

  Jenna Godown
2 months ago
Brenden King was amazing! He was extremely helpful as well as very knowledgeable about various different models. I highly recommend going through Wetzel s if Brenden is your salesman!

  Kimberly Baughman
3 months ago
Buddy Vanlandingham was very helpful. He took his time to make sure I got the car I really wanted. Never felt rushed or pressured.

  John Slavicek
a month ago
We had a great experience at Wetzel, Paul our salesperson was wonderful in every way and we love our new Honda!

  Ellen Douthat
6 months ago
Traveling cross country we lost the ability to make and receive hands free phone calls through our brand new Honda Accord's Android Auto. After trying unsuccessfully to remedy the problem with internet suggestions, we stopped at Wetzel to see if someone there could troubleshoot. The sales people were friendly and responsive but did not have the answers, but they immediately hooked us up with the Service Department. The department manager came to our aid almost immediately (we actually interrupted his lunch) and was able to fix the problem. I think we even understand how to fix it if it occurs again. We offered to pay for the consultation but he just wished us good travels and sent us on our way. Really made our trip more secure and enjoyable in a very short time. Many thanks!

  Cynthia Fleenor
3 months ago
Everyone here at Wetzel was amazing to say the least. We're very polite and confident in the ability to make sure I was treated with respect.

  trent howell
a month ago
Dillon Casebolt was fantastic to work with and very professional. He found exactly the car I was looking for at the right price.

  Cody Dillon
9 months ago
We purchased a 18 Honda odyssey and made a deal with buddy! He is a great salesman he listens to what you need and got the deal made! I can t recommend him more for his sales! The whole team there is great hopefully we won t need a vehicle for a long time but when we do we I ll be back! Thanks for everything!

  Landon Williams
10 months ago
Brenden at Honda was great. Everyone should buy a car off him! Was a fast and easy process. No hassle at all or ever felt like I was being tossed around. They got me what I wanted and worked with me on the numbers where I wanted to be. Big thanks to Shane and casebolt also. The whole team was great and had an awesome experience. Love the truck !

  Simoniq Anghel
7 months ago
Recently we purchased a 2023 Honda Pilot, and we couldn't be happier with the experience. What impressed me the most was the exceptional customer service we received. The entire team(Paul, Chris, Shane) was courteous, patient, and transparent throughout the process. They took the time to understand our requirements and genuinely cared about our satisfaction. We highly recommend WETZEL HONDA to anyone; their commitment to exceptional customer service, extensive vehicle selection, and excellent staff sets them apart. It was worth driving approximately 300 miles to get an outstanding experience and a great deal on a vehicle we love. Thank you, WETZEL HONDA!

  Holly Gee
8 months ago
The sales team was very nice but the paperwork never comes from the finance company. The sales team just keeps transferring the call to an answering machine that never returns the call. You get telemarketing collections calls for payment when no paperwork has ever been received. Couldn't even get a title from them for tags.RESPONSE TO OWNER: Everything is not worked out. You guys just passed me off to the finance company with no support from you or your staff.

  Jennifer Kmiec
3 months ago
Buddy really took care of us! Super understanding and really took the time to get us into the right vehicle without being pushy!10/10 recommend!!

  Ami Rogers
9 months ago
Brenden went above and beyond to help us! He even texted us photos and details on the car we were interested in beforehand because we had to drive over a hour to get there.The gentleman that helped us with the financial documents was wonderful too. They both answered all of our questions and provided us with all the options available without being pushy. It was quick and easy. I would tell anyone to come here and I would come back even though it s over an hour away from us!

  Eric Alcorn
8 months ago
My sales person was Riley Wetzel. She has sold me two CRV'S. Absolutely the best experience I have ever had buying a new car. Riley is professional and very knowledgeable about her cars and products she offers. I will definitely return for another vehicle when the need arises.

  Bill Clark
9 months ago
Excellent experience with our car purchase at Wetzel Honda. Colton was/is our sales representative. Am compelled to advise, having bought many, many new and used vehicles, that I am impressed not only with his professionalism, and honesty, but also the ongoing help he offered beyond expectations, including price negotiations. After the sale, he also swiftly took care of a small concern we had. Further to this, had a great experience with the manager who was quite transparent with everything.Thank you Wetzel team for making the buying experience pleasant, fast and easy, as we needed to move on due to our schedules.

  William Mcdonald
5 months ago
Dealt with Wetzel for years. They now do not accept payments with credit cards over the phone, you HAVE to use PayPal. Very inconvenient, especially if you don't have, nor want PayPal. Will no longer use them

  Carmen Bothast
a year ago
I bought a new van today and I couldn't be happier with my experience! Everyone was very friendly but my salesman Jeff Baldwin did a outstanding job at helping me chose my new van. He took the time to explain the vans features and answering all of my questions. I would highly recommend Jeff to anyone looking to purchase a vehicle!

  Jayden Frye
10 months ago
Shane was awesome and made me feel super comfortable while doing everything. Same with Brenden, he talked with my grandpa and I through the whole process and helped us make our decision and he carefully took me through all of the details and features of the vehicle I was interested in. The place was super clean, professional, and had a good selection of vehicles.

  suzie marshall
9 months ago
Very friendly (Brenden) was very helpful. Worked with us and got us where we needed to be. Finance Mgr was also very friendly and explained the signing of all the paperwork. Everyone made us feel comfortable. Thanks for getting my mom in her new vehicle.

  Arianna Cook
3 months ago
Great experience at Wetzel Honda with Buddy. Great salesman and left with a car I wanted at the right price.

  Kim Anderson
8 months ago
Riley and Chris were very friendly and helpful. They did all they could to give me what I was looking for. Buying a car can be stressful, but they made it an awesome experience. I highly recommend these two along with the entire Wetzel dealerships if you are looking for a new or used automobile.

  dan fehrman
8 months ago
Would highly recommend Wetzel Honda in Richmond Indiana. As I drove by the dealership a car caught my wife's eye. I was skeptical on pulling into the lot for fear of high pressure sales, boy was I wrong.From the manager, to the finance department, to our sales rep Riley, things couldn't have gone any smoother. Riley, took the time to explain everything in detail about the car and it's remaining warranty. And yes we purchased the car. The next day Riley, contacted us to see how things were going with the car, and if we had any questions, At Wetzel Honda, I feel you are more than just a number. I would buy from this dealership again.