Wetzel Ford Service & Parts
4 (7)
4500 National Rd E, Richmond, IN 47374
(765) 966-7000
wetzelford.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
L Phillips
a year ago
My 2018 Ford Edge engine went completely bad. Wetzel had to replace the whole engine. They are so kind and gave us great service as usual. Thank You so very much Marty for your time and patience with me. You did a wonderful job. Fellas in the garage you still rock. Thank you for a job well done. We are so deeply deeply GRATEFUL!!!Thank you so very very much!!!Service: Engine repair
Kristi Vardaman
2 years ago
Took a friend s car here today and was told that it would cost over $324 to fix oxygen sensor on 2013 Ford Focus ok maybe it does but that really isn t the problem. I got an oil change and service and supposedly they checked everything. I went to leave and Got the warning that I had a low beam headlight out so I m back up the 50 foot to the door and go in and tell them now I have a headlight out which is weird since they just assured me that they checked all the bulbs and it was not out when I got there. Then they go and tell me that it s going to cost $105 to change the headlight because they have to take the whole front bumper off and it s a big job well no! Came home did it myself in the parking lot of my work with just a couple tools!!!! What a rip-off guess you didn t think a girl knew you was lying!! Save your money people!!!!Services: General repairs & maintenance, Auto engine diagnostic, Oil change
Ben Costner
a year ago
Told me I needed rebuilt/new transmission for $5k - $6k because of torque converter shudder. Bought a $12 tube of transmission fluid additive, poured it in, and the problem is fixed.Service: TransmissionService: Transmission
Craig Warner
2 years ago
Marty goes above and beyond the customer service level that I would expect. Nice guy and very fair to deal with.