Reichert-Knepp 24 hour towing and road service Plymouth Indiana

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wyndi Thompson
9 months ago
We just had an awsome experience. We were traveling with our camper with my sister behind us with her camper. She had a blowout on the camper. Her roadside assistance refused so we found these guys on maps as the closest to us. I called and they had someone there very quick. The tech that came out was quick. Had tire changed in under 10 minutes. I would recommend this company for anyone near Plymouth.

  Miguel Fernandez
3 months ago
I had a good experience with these guys, I broke down on my rig and they showed up within 20 minutes. The guy that helped me was there til my truck was running right. Highly recommend them

  Dragan Stojanov
2 months ago
THIEF!!! THIEF !!!! THIEF !!! ROBBER!!! ROBBER !! ROBBER !!! ROBBER !!! CRIMINALSThe owner of this company is a crook ! Damaged me my hood mirror on my Kenworth, which costed $600. Lied to me that he ordered it from Kenworth and as soon as he have it he will send it to us. One year have passed he is not answering phone calls, sometime when I call him from different number he will just say "I don't remember"Attaching the "invoice for the part"Attaching picture from the damageAttaching invoice from his company who charged us 918$

  Eric Arrieta
7 months ago
Do no recommend. Rude customer service. No 24 hours service.Watch out with their weekly hours of operation since this place is not open 24 hrs.They are not open during weekends and wont make exemptions to pick up equipment.Plan ahead.Service: Special vehicle towing

  BluJay
4 years ago
Helpful and prompt service. They arrived at my crash sight in about 20 minutes and got my car on the truck super fast.

  Devale
a year ago
Excellent equipment, terrible customer service, and very expensive. I recommend that if you ever get into an accident or need roadside assistance. Check other places first; because you will have to pay for this service: It might be a little, it might be alot, but you're going to pay!!!

  Melissa T
a year ago
They broke my front tire almost off, literally, as they pulled my car out sideways. When calling, the guy I spoke with had an attitude from the start, he is mean, rude and seems as if your wasting his time

  Jenell Geren
2 years ago
They were professional and let me get my stuff out of my poor little car

  Josiah Alliss (Jay)
4 years ago
Honest people, Honest prices. I think these bad reviews are from people in bad situations looking for someone to blame for their bad day. From start to finish I had an awesome experience! They answered my call at the crack of dawn where other companies in town declined my phone calls. I had to tow my Jeep to a machanic and I was able to ride along. Shout out to Matt for his friendly service and good conversation! Don't go anywhere else

  Ben Bains
2 years ago
Amazing service! I purchased a trailer from IAAI and the unit was here for pick up. Trailer was sitting on the ground there was no suspension under it, the guys over at the tow yard lifted the trailer us for us and helped us put the suspension under it and helped us get it out of the yard. These guys are badass!Service: Special vehicle towingService: Special vehicle towing

  Rich a
4 years ago
I had an old, big, fragile bus to move. It required a wrecker to lift up, block, hook the axle, and extract from the woods. they sent the correct machine, and a very competent operator that carefully executed the job. the bus was towed out of the woods and onto the road where their special flatbed was waiting. the wrecker backed the bus onto the flatbed with no damage to the low slung underside of the bus. the flatbed delivered the load and unloaded with no damage. the operators, Brent and Trevor, did an excellent job. you get what you pay for, and this service has top notch equipment and staff.

  James Conley
2 years ago
I have a very low ground clearance vehicle that needed a tow to the local dealership. Another local towing company wouldn't attempt to tow the vehicle. These guys showed up with everything needed to get it towed safely with no damage. Fantastic customer service too.

  Wayne
6 years ago
Service arrived in about 1/2 hour, and Aaron was helpful and friendly (even tipped him) Downside - in the darkness on the highway, and in haste Aaron indicated that our spare wouldn't fit on the RV. He showed my husband, who believed him (didn't check himself - not his expertise) so he went back to the shop and replaced the blown. He returned, mounted it and suggested a tire store in town. The bill was $200 because he made two trips, fair enough, EXCEPT the tire actually did fit as the tire store demonstrated, and would have gotten us to the tire store for replacement, even though not the perfect sized tire. I then called 3 times over 5 days, (and each call indicated that they would call me back) and my second and third call was with the billing manager Harv . He was MORE than rude, continued to yell at me "What do you want, we got you back on the road ! " Your husband agreed that it didn't fit" "Your tire was the wrong size anyway" "You bought a new tire" -- he never took any responsibility for a simple mistake on the driver's part, or that we didn't really need the tow truck to make two trips. Shocked and maddened by his rudeness, mean spirit, yelling, and bullying. Call someone else for help!

  Bernadette Gibson
4 years ago
We broke down on side of the road in the middle of No where and we called triple AAA and they told us two hours and Tim came out in a half hour and fixed the tire and followed us to the gas station to make sure we got there ok to get some air in the spare. Excellent service!!!

  Martha Roberts
4 years ago
Kind and careing fellas. Second time my niece had to get a used tire ,kinda emergency. They had what she needed reasonable price uncluding putting it on ,balance and disposal of the old tire. Pleasure to do business with them.

  Nate
4 years ago
I didnt catch the guys name but damn this dude was a lifesaver I had a clamp bust on my turbo and on a whim called them to see if they possibly had any stocked since I was here from out of town and needed to get back home. We went through some junked/wrecked trucks and found one to fit perfect. A class service and it's great to know theres still good people willing to help others left in this world.

  Laquan Griffith
a year ago
BrentU saved me a second time lol. Not only u gave me quality service. U showed me the outs and ins. Of Ole Rt 30. Thanks 2ce brother!! And special shouts to Briar! A real thorough cat!!Service: Local haulingService: Local hauling

  Linda Weaver
2 years ago
Needed a tow back to Goshen In from the tri lake movie theater down the road. Worked with them and had the car back to Goshen Monday. Not being from the area I was very pleased with the service I received and satisfied with the price I was given. Would recommend!

  Minibike Mob
6 years ago
I crashed my vehicle into a ditch and the police called this company at default. They charged way too much, ended up paying over 550 dollars, I've gotten my vehicle towed through other companies and they don't charge even close to that, it's just robbery you have no choice but to pay or let them keep your car. Would never recommend to anyone.

  John Fishback
4 years ago
Had an motorhome decide it was done moving, so I called Reichert-Knepp. They were there within a half an hour and Matt hooked me up and took care of everything. Very professional, very quick and I would definitely use them again!

  Umid US
5 years ago
Professional. Had a jackknife in feb. they came in 1/2 hour and pulled me out. Reasonable prices. Happy with there services. Thank you.

  Kelly Neff
2 years ago
Not available. Had everyone out til next day.Had to call roadside assistance and wait 2 1/2 hours in the cold.Battery died in that time.My experience in the past has been better than this.

  DAVID DARE
2 years ago
Very happy with the service i was provided with. Thank you sir !

  Vee Miller
2 years ago
Charged my 65 year old mother $120 to tow her car 100ft away from where it was broke down. Literally just needed it moved next door and she wasn't able to push it herself. He didn't tell her a price until he already had her car on the truck and then refused to lower her car when she said she doesn't have that much.Service: Local haulingService: Local hauling

  Miguel Musa
a year ago
Good towing service, but $700 for 6 miles to destination? I had only the truck and a bare triaxle pier chassis.

  Samuel Perez
3 years ago
Great company was there on a timely manner, when we got to the shop they puncture a hole in my oil pan but there professional and said they were going to take care of it. Great companyService: Car towingService: Car towing

  Christopher J Thompson
2 years ago
I called, they met me at the yard help me reposition a load that shifted. Great guys. What really impressed me Tim said he'd never talk to a driver that was as knowledgeable as myself...

  Charles Doepping
3 years ago
If you need anything from a lockout to a simple jump start to a major tow this is your one call recovery company from a simple rollback to there big rotator definitely give them a call

  Stephen Dill
4 years ago
Most expensive tow service I know of. Not worth it for any reason. Over $400 to tow a car about a mile away..... will never use again. Do not recommend.

  Tracy Reyes
3 years ago
Great service. Very quick. Hope I don't have to call again, but if I do it will definitely be them.