Hyundai of Noblesville & Genesis of Noblesville Service and Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karen Hersberger
3 weeks ago
We purchased a 2024 Palisade in Dec 2023. We worked with Noah Summers to get the sale completed and he is EXCEPTIONAL at what he does. He is personable and helpful and direct. Our experience with this dealership was pleasant and thorough. I hope to have a long standing consumer relationship with them and their staff.

  Greg Reimmuth
a month ago
Great dealership with fanatical attention to detail. Our main guy is Ryan who is fantastic, but everyone in the dealership including the service department has bent over backwards to take care of us and they do it with a smile on their face.Great vehicles, we have a GV80 in matte emerald green. LOVE IT!Highly recommend these guys and their products.

  Michael Guio
a month ago
I went with an appointment for an oil change starting at eight a m. The experience could not have been better. I waited in a comfortable area for just under an hour. My car was returned to me on time with zero hassle. I'm very pleased with the Palisade that I purchased and the follow up service that i've received.

  Richard Krieg Jr
2 months ago
Breanna was the best. She took care of a long process of warranty and Penske Body shops errors that ended up costing the dealership money in the way of having to pay for a new headliner for my genesis. She was proffessional.

  Carla McKee
a month ago
Caleb was very nice and helpful and answered all my questions I had about my car. The waiting room was very comfortable to wait in. Thank you for the snacks and drinks. I would recommend Noblesville Hyundai to my friends. Carla Mckee

  John McNichols
3 months ago
Had an issue with transmission after 170,000 miles that was covered under warranty. They were able to get it replaced and loaned me a car while it was in the shop. Service agents very friendly and accommodating. Great communication and good service.

  Michael Ahern
2 months ago
Lynn made the whole experience simple and seamless. She was very kind and addressed all my questions and concerns. I would recommend Genesis/Hyundai of Noblesville for all sales and service needs. I have had nothing but great experiences from purchasing to ownership.

  Greg (Greg Stearns Sadieville)
3 months ago
I couldn t have expected better service or attention! My older car got some updates, our new car was quickly ready, perfect! Nick Phelps was top notch and the service team jumped right on my older Hyundai! Great Job!

  Teresa Watkins D.D.S.
3 weeks ago
I just leased my 2nd Genesis, and like the first time I am completely satisfied! Laura McLain, was fantastic. She is knowledgeable and her customer service is the best! When I had a question, if she didn't know the answer, she went out of her way to find it! Everyone was very nice, helpful, and treated me like family! The whole "experience" at Genesis of Noblesville is one I havent encountered before and that is why i am a repeat customer! When I lease or buy my next Genesis, this is where I will go! Thank you to the entire staff that worked with me!

  Schubert LazarreJr
a week ago
This place is amazing! Service department never fails. Ask for Jim, he will take great care of you!

  Heather Hickok
4 months ago
I brought my vehicle in on Tuesday afternoon, 11/28/2023 due to a low tire pressure reading. I will be honest, I have not been the happiest with the service and issues I have had since purchasing my GV-70 up until Tuesday evening. Jim Maslanka greeted me once I pulled my vehicle into the service garage. I am a health care provider and I work with Orthopedic patients and it s crazy busy with everyone having surgeries due to meeting their deductibles so the fact that I had to deal with the tire issue already with a super busy work schedule was frustrating, plus I wasn t sure if I was going to have another unpleasant experience in the service department. I was pleasantly surprised this time. Jim immediately got to work to help me, he was kind and compassionate and even gave me updates as the technicians replaced my tire as far as ETA on getting things completed so I could be on my way. Jim also heard me when I explained all the issues I have had since owing my Genesis and orchestrated a plan on getting my right headlamp replaced along with replacing the fuel pump, yet more recalls since owning my vehicle for just over a year of time.Jim made me feel like family and I felt he truly cared about my concerns.Thank you Jim, for your outstanding service! I appreciated all you did for me last Tuesday.

  Adrienne Moore
5 months ago
We have bought two vehicles from here. The most recent one we purchased in May of 2023 and we love it. It is a Tucson and fits our family of 4 plus our golden retriever perfectly. I am so glad we purchased this SUV. Noah helped us in our purchase and he was so patient and knowledgeable. He was extra kind to our two young daughters and they still talk about him. We recently just went in for our first free oil change. When we bought our Tucson, they gave us a great offer of free oil changes for the first three years. Such a great deal and we always receive great customer service. My girls really wanted to say hello to Noah while we were there and he took time out of his busy schedule to say hi. It was very kind and made their day!Service: Oil change

  Steve Bouyer
3 weeks ago
Very nice facility and everyone was so attentive and helpful. This is where I go for service on my 2023 Gv70 and I was in and out with no problems whatsoever. Would definitely highly recommendServices: Tires, Oil changeServices: Tires, Oil change

  Luke Lewandowski
2 months ago
I came in for maintenance, and they had me in and out in no time. The service technician was very polite, and the waiting area was comfortable. Definitely the best Hyundai dealer in Indy!

  Zachary LaRose
3 months ago
Great service as always. Oil change and recall serviced in less than an hour! Plus they topped off my wiper fluid and vacuumed the floor of my vehicle without being asked.

  Ryan kinney
3 months ago
Fantastic customer service, brought our car in for multiple issues from lafayette, got us worked into their schedule, worked with our aftermarket warranty company as well to get items covered. Kept me informed throughout the process and the car is back on the road. Will recommend them to everyone with a Hyundai or Genesis.

  Tyler Rees
5 days ago
James was awesome and the dealership made us feel very welcomed. This place is under great management

  SAH
a month ago
I had a headlight bulb replaced. That cost 86.00. It was a day after slushy snow dried on my car. I left with one clean headlight w/the new bulb and one dirty headlight in the drivers side. Would it have killed them to wipe the other headlight off for me? I mean seriously!

  Rufus K
2 months ago
Very good experience as usual. This is my go to dealer for any and everything that my Genesis require.

  Blake Dye
4 months ago
I brought my Palasade in for a recall. I had made an appointment the week before (that s another story!) and was told it would take an hour. It took three hours and not once was I given an update as to why the delay. Your service department has some real customer service issues.

  Sheila Lane
3 months ago
Five Stars! From the time I arrived to completion of service. Very professional, work was done timely as indicated, and everyone was very hospitable.The waiting areas are comfortable and immaculately clean. Wonderful people to work with!Services: Wheel alignment, Oil changeServices: Wheel alignment, Oil change

  Elizabeth Davenport
5 months ago
The car i wanted was not available on the lot. I was encouraged to test drive a similar vehicle. I was told that the model I wanted was expected to arrive in 6-8 weeks, so I made a refundable deposit. 2 vehicles arrived in about 5 weeks and I purchased one of them. It was prepped and ready to go that day.

  Josh Swain
6 months ago
Great professional service! Everyone was super friendly and helpful, from the person who greeted me, to the person who checked me out when I picked up my vehicle. They made getting my car fixed a worry-free no hassle pleasure. If all dealerships were run like this one, the whole industry would have a different reputation! Big thanks to Jim Maslanka for your patience as I explained my situation! And thank you very much for taking care of my issue that started at a different dealer!Services: Transmission, Oil change

  Jason Vereeke
2 months ago
Update: I was contacted by the service manager, and he understood that a 2 month wait time for this was not good service. He was able to get the vehicle in sooner and provided a loaner while the problem was being investigated. As of this writing the problem has not been resolved but they have called to update me on the progress. This specific problem seems to be a widespread problem for Hyundai and the dealership is working with corporate Hyundai for a resolution.Brought our Ioniq 5 in for a recall on the VCU. This issue was supposed to correct a 12vdc battery drain issue. Instead of correcting it we now have experienced this issue twice. When calling to schedule a 'recall' on their service performed I was either given an option for 2 days from time of call or wait 2 months. Understandable if the vehicle was operational but it's now leaving us stranded.

  Douglas Punke
6 months ago
We're very pleased with the service given by Genesis of Noblesville, first because of their accommodation. Our local dealership was no longer permitted to do warranty service on our Genesis. We delivered the vehicle to Genesis of Noblesville, the closest Genesis service location, and they offered their concierge service to us, even though we are technically outside the limits of such an offering. That was a great relief to us. We were given a courtesy vehicle, and when the service was completed, they delivered our vehicle to us. Second, they performed the warranty service and other mileage-recommended service with top-notch skill, professionalism, and geniality. Our Genesis is a fantastic car the best we've ever owned, but service keeps a customer. They have "hooked" us. Kudos.Services: Steering & suspension repair, Auto engine diagnostic

  Kurt Deichmann
2 months ago
My service event was very uneventful, it was very quick, and very painless. I appreciate this kind of service, as opportunities like this in the past with other automobile service entities just was not up to the same standards that I received this time around.

  jarred everson
2 weeks ago
Visited a few weeks ago in early March, asked to see the new Santa Fe, salesman said they have them in the back and he'd go check, only to never return. Not sure why you'd put brand new models in the back, and ghost a potential customer visiting asking to see one. Actually have owned a hyundai (and drove up in it) for many years, great cars, but won't be buying my next from here.

  Clint Thompson
6 months ago
Fast friendly service, probably the nicest customer service rep I ve ever had while setting up the appointment. Scheduled work was done quicker than expected. Bonus points for offering service on the weekends. Highly recommended!

  Eric Gellenbeck
2 months ago
Chandler and the team here is great. I was happy with everything and we unfortunately we found an suv from out of town. they will definitely get our service.

  Anand Raj
5 months ago
Had to wait 3 weeks for the fuel injector issue identification. False commitment about the fix date. No response to phone calls. No ETA for the fix. Had to stop by 3+ times for the follow up. Finally reaching manager, heard an excuse of parts unavailable. After the fix, heard belt noise, again new estimate for the belt fix. Unprofessional services, absolutely needed training to this team. Definitely not customer friendly, never prefer Hyundai due to bad engine issue, especially this dealership.