O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rebecca Floyd
3 weeks ago
My experience was a telephone conversation with CS Representative, Summer, and her CS skills were excellent. Summer was quite helpful and knowledgeable ...and for this, I give you a 5 star rating.Thank you.....Rebecca Floyd

  Michelle Hunt
10 months ago
I would highly recommend. When every light came on in my suburban, luckily I was close and barely made it to the parking lot. John Came out and was able to diagnose my issue. He was direct, to the point and very knowledgeable. He went above and beyond to make sure that I had what I needed and my vehicle would be safe for my children. It was a hot night and the kids were restless as it took a while to get it fixed. The other employee offered my kids water and even offered quarters to get candy out of the machine because they were being so patient. You just don t see that kind of customer service these days but I am appreciative that hardworking, quality and customer driven places still exist. I would highly recommend.

  William Bilyeu
10 months ago
My Goddaughter needed a new battery and had phoned around for the cheapest price. They not only sold a proper battery, but Nicholas changed it quite efficiently. I am glad that he changed it as I am not sure that I could have been able to do it myself. He and rest of the staff were friendly, helpful, and competent with us. Thanks, Nick!

  Doug Shivel
a month ago
Couldn't find exactly what I was looking for but the workers stepped up and item was located and bought.

  Christine Johnson
9 months ago
I had to get a new battery and my car wasn t starting by itself so I came into here and Nicholas found my battery and installed it for me. He s literally a lifesaver and knew how to install and put it in for me. If you go here definitely ask for Nicholas.

  Jim Smith
a year ago
Needed a windshield cover before the first snow - O'Reilly's was the only place that had them in stock. Received Veteran Discount, greeted upon entry, store very clean, 3 employees working and they were busy with tasks, immediately asked if they could assist me and found what I needed, wide variety of products, signed up for an account while checking out, check out was quick, prices are competitive, thanked for stopping in and "have a nice day". Will compare prices and stock items for future car needs.

  Brad Knutti
10 months ago
Had what I needed. Quick in and out. Honored my military discount without problem. 5 aftermarket stars.Edit: This store still rocks. Had what I needed and the staff was helpful and friendly.

  Dennis Demars
9 months ago
Stop in today to buy spark plugs . The gentleman behind the counter I believe his name was Connor.. help me with all the info that I needed and looking for.

  holler billies
a year ago
John, Denise and Crystal helped me get what I needed with a smile AND laughs. Very happy thank you guys and keep up the great work looking forward to my next visit to O'Reilly's in New Albany Indiana.

  Stacie Griffin
a year ago
People are great they are a big help finding the right car Part . Reasonably priced and very friendly the place is nice and clean and there's plenty of parking space for all. I will be going back they will be getting my business thats for sure

  Ky Ana
11 months ago
Thank you for the military discount but some of the parts are bad. That means the mechanic has to do all that work twice and he gets paid once.

  jopino7
2 years ago
Stopped in to haVe my battery checked, not pleased with their response,Guy walked outside, said whew it's really hot out here.He told me, buddy, I got some help for you. Go home, take the battery out. Bring it back here and I'll run it on our meter. Couldn't believe it.I went across the street to Advance Auto ,guy said yes sir I'll check it for you, battery tested bad, guy sold me a new battery for a couple hundred for a top rated battery... Guy changed it out.. I drove home 30 minutes later....Wow, no more business at Oreilly's ever.....

  Steve Kasas
a year ago
The manager John has consistently been helpful and knowledgeable, I d be willing to drive a little extra for his help but luckily he s right in town

  Nathan Ginn
3 years ago
Always get great service. Came to get some rotors cut. Job was completed right and I was well taken care of. Greg runs a great store and does the customer right.

  R England
3 years ago
Can always find what I need here. Even when other places don't even show they can get the part at all. Have always been able to get even the hardest parts to find anywhere, by 4pm the same day!

  Aj Allen
3 years ago
My truck broke down down the street so I was able to go there about 10 minutes before they close they charge my card and then I was able to drop it back off to them free of charge these guys are awesome and they even stayed past the closing time to help me out highly recommend going here

  Lauren N. Strauss
8 months ago
No issues with finding purchase. Speedy checkout.

  Melissa Kreutner
2 years ago
The people here are top notch. Great customer service and the store is very well taken care of.

  Nick Contis
3 years ago
Terrible customer service. Young guy with a cocky attitude that actually had no answers, and contradicted himself. Not worth going to.

  T Bone
2 years ago
Staff extremely helpful and knowledgeable. Felt very comfortable asking for help. Will return

  Curtis Mimes
a year ago
Great place with good and helpful employees. The best in the area.

  Dave Anderson
2 years ago
Very helpful and friendly staff, good prices

  Phillip Brian Grant Grant
3 years ago
All parts I need at good prices.AVAILABILITY is the key selling point here..Thanks,guy's

  Rhonda Clark
a year ago
Best place.spring street should be so kind

  Lynn Sunshine Burdette
a year ago
The manager was super friendly and very helpful

  MICHAEL J QUINKERT
9 months ago
Very happy with the service.

  Chris Hawkins
3 years ago
Love this it's my number 1 place for parts fluids and vehicle scan's

  Benjamin Scholes
2 years ago
Great service. Manager is a great guy!

  Heather Basham
a year ago
Employee were very helpfulness

  Randy Carpenter
a year ago
Always have parts most didnt