Rothrock Tire & Services Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dave Coffing
4 months ago
Just had a small lift and new rims installed on my truck at Rothrock tires. I couldn't be happier, the truck was done 2 days early and looks amazing. The price was reasonable and I was given daily updates while they were working on it. I highly recommend this business, they do quality work. I will definitely go back when I need new tires!

  Addison C
6 days ago
RothRock always takes great care of marshmallow! Thank you for the excellent service and the amazing customer service

  Fred Clark
2 months ago
Needed work done on my 2005 jaguar wagon could not get any one to touch it just because it was a jaguar talking to them said no problem bring it in I brought the parts and they got it done fast and reasonableand told me that I didn't need the other side fixed because it was ok and would be a waste of money to do that now saving me a lot of money took it back a second time for more work and again fast and accurate as well as a third again FastAccurate and Reasonable now I don't know about you but when you find a place that can provide you with a clean efficient service and mean it when they say no problem we can get that done for you with out hesitation that is a company that you can depend upon to do the job correctly the first time I need it done with no excuses Will take all my auto repair needs to every time knowing that it will be done rightFrederick ClarkKentland indiana

  Kevin Hurlburt
a month ago
They did all 4 tires in 30 minutes. Very professional. Will never go to Walmart again. Very happy with the service

  Hudson Aberdeen
4 months ago
Got a flat on the interstate. They were able to see me quickly, offer options at different budgets, and get my tire back on quickly. Staff were very friendly.

  briana bob
5 months ago
Vary unprofessional. I asked a couple times not to leave my car unlocked. I have 5 spare keys. They still left it overnight. And I made an appointment for simple work and they didn't touch my car untill 45 mins after the time.

  Courtney Land
6 months ago
Very professional and efficient family run business! Always very accommodating and helpful. I will definitely continue to be a patron of this business

  Markus Wein
2 months ago
Got me in first thing in the morning. Got my truck fixed in about 30 minutes. Quick in and out.

  Max Rubesch
8 months ago
My family has been bringing all our vehicles to Rothrock for as long as I've had my license. They provide excellent service and only place in the area that I use.Amazing service and quality.

  Alice Keck
3 months ago
They were great at trying to figure out the noise my 2015 chevy trax was making. And fixing it

  David S
a year ago
I used to swear by this place... before the new owners took over. This place has really gone downhill. Went in for a new used tire and to have the valve stem rebuilt. They apparently don't know how to rebuild them so they lie and say they can't. I used to work in a tire shop. I know what can be rebuilt and what can't. Instead they replaced it with the wrong part. The lady claims she talked to someone about it. She may have, but it wasn't anyone that owned the vehicle. Went back and complained, yet nothing got done. Just got attitude from the rude lady behind the desk. Just to top it all off, it has been over a week now and my tpms light is still on from the sensor they changed out. This place is becoming just like another Walmart tire and lube. A JOKE! They are slow, rude, and don't know what they are doing. Save yourself the time and headache and go to Pomp's. They may be a little more expensive, but they do a MUCH better job than Rothrock. I wouldn't recommend this place to anyone who wants their car serviced properly. They will do what they want and then give you attitude for it later.Edit: to the owners response, the bill should not have to be paid if the job was not done correctly. The vehicle is not fixed for what we "owe" on the bill, but it will be paid and you will be losing all of our business. On top of that, I will share my experiences here with anyone who will listen so they don't go through the same. Have a nice day.

  Elijah Roberts
a year ago
Highly recommend. Great service; communication is good; very reasonable prices. Rothrock is truly a "life-saver" auto speaking. They get the job done very well without over charging. Very pleased.

  Kathy McDonough
a year ago
When I first moved to the area a couple of years ago I asked for auto repair recommendations from a lifelong resident. Rothrock was the answer! And it has been the answer for all my car needs.Great work, reasonable price, and prompt service. They have looked at a few car issues for me and didn t even charge.Highly recommend! Like a good neighbor Rothrock is there!

  Brianna Dilts
2 years ago
The receptionist was incredibly helpful and friendly. They have a cute little dog in the main office part that wasn t mean and also wasn t annoying. I had a tire that I needed to have replaced with another tire I had on the rim so the spare donut I d been using could be removed and put back in the trunk and a proper tire be reinstalled. I did not schedule ahead, and they got my car right in and out, finished in about 20 minutes and for only $20! Excellent service, friendly staff, I d definitely think of them first the next time I m in need of tire servicing

  Brad Chapman
5 months ago
Friendly staff great service they know there business

  Dab Pressure Washing and Home Services
a year ago
Brought many vehicles there's always good customer service while I was there. But the last two times both vehicles broke down. Once was refunded without question and that was nice. This time I sent a simple message to the an was met by the owner threatening to call the police because I asked about a truck that they failed to fully fix. I own two business in two I have 119 good reviews I know customer service and this is not it. (Sorry man you caused it)

  Zack
a year ago
This place is a awful. Go somewhere else get a 2nd opinion. They love to scam senior citizens as well. Took my tire in told front desk lady I have a screw in it. He didn t even find it I had to show him he wasn t even aware of what he was looking for. His advice was you need some new tires. Told him it s just a screw he said oh that s why it s here.

  Tina Miller
a year ago
Wasn't sure if my tire leaked or if I needed a new tire. Thanks to the honesty of Rothrock they found a nail and I didn't have to buy a new tire. Quick, friendly service. Bonus.....cutest dogs.

  Shannon Weiand
6 months ago
This place is exactly what your looking for. Local, trustworthy, and very fair prices!

  Douglas Murray
a year ago
I need to replace a tire do to having a flat. I came here to Rothrock first time coming here as well and my experience was very friendly and professional. Not to mention the used tire I purchased was all but brand new. Thank you appreciate your services.

  John Williams
2 years ago
I personally know one of the mechanics here. He has a really big head, but he has a literal ton of auto mechanic knowledge in it. He has always gone above and beyond to make sure me and my vehicle is the best. Brock is an amazing person and an outstanding mechanic. He makes this tire shop feel like everything they do has a personal touch. I will always go here for my automotive concerns.

  Robby Lindley
4 months ago
Great place. Very friendly. Awesome staff. Always helpful. Don't try and sell you stuff you don't need

  Jack Lahrman
a year ago
Just my first visit but not my last. Flat tire repair they worked on it quickly an very reasonable cost. Very friendly atmosphere an good coffee.

  Brenda Frey McCaw
a month ago
Love them for everything they do

  Alan Mahmalji
7 months ago
Did a great job aligning my Nissan. Great price, and no hassle.

  Mickey Scowden
2 years ago
Very friendly and professional! Got 2 used tires for 100 which practically looked like new tires! Did not try to sell me anything I didn't ask for! Will definitely start going there for all my vehicle repair needs!

  Donald Gradowski
9 months ago
Amazing service and the friendliest staff. I can't say enough about how awesome they are.

  Anthony Carmichael
2 years ago
Top notch!These people run a business the way businesses use to be and should still be today.They do quality work and care about the customer and job they do!Thank you so much!We will be back!

  David Phillips
4 years ago
I went in for a simple tire repair, so I can't review too much... The repair was quick & quality (patched, not plugged). The price was dair. 4 stars, bexause the staff could he a bit more engaging & friendly... If not for that, it would be a 5- Star rating from me...

  Donald McCall
2 years ago
Amazing service and was very patient with me while I waited for my rims to come in. They went beyond to help me with my problems when they didn t have to squeeze me in on such a short notice. 10/10 recommend this company they re very honest and affordable when it comes to repairs.