RNR Tire Express

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Erica Hough
2 months ago
This will be a long review but it will be worth the read. I went in on a Wednesday and I was originally only gonna purchase one tire and after a discussion with all of them about their payment plans and everything else I decided to go ahead and replace all four of my tires. I had to go to work shortly after I was there so we decided that I would just pay the down payment they would order my tires and I would go in Friday and get my tires put on. I paid and left I came back on Friday and seen the same gentleman who help me and he went to go inquire about where my tires were because they should have been there. I was uninformed that for whatever reason they were not ordered while it was not the end of the world I was a little frustrated because I have been driving on a spare for almost a week at that point. The female manager immediately apologized for the error and gave me a few options. They then found tires that would be perfect for my vehicle and they could get them there that afternoon and just as they promised they got my tires there Friday afternoon I brought my car back and by the time I finished my paperwork my car was done completed. Although things were off to a slightly rough start I was overall very happy and very appreciative. I worked with Marquis and he was so kind and so sweet and he went above and beyond to make sure I was taken care of and he made sure to let the manager know that I was in fact told that the tires would be there. I appreciate everyone s help and quick resolve.

  Succulant Gemini
a week ago
Warning long review!! True review!! I wish i could give NEGATIVE STARS !!!! I would have to say my expectations for this establishment was a lot more positive and higher than what my experience was face to face! The follow up initially was highly professional and quick, which was appreciated. However, once I walked into the building I felt a sense of discomfort and profiled. The female whom I won't disclose her name, as she was at no fault of her ignorance of her Co worker that she appeared to follow from that day forward... However, it was disheartening, and I wonder why I was treated with such disrespect. Anyway, I was inquiring rims, and tires for the first time asking simple questions. The male coworker, manager or whatever chimed in as I was looking around stated to her " you just got played" unsure as to what he was referencing to I ignored him. I asked a couple additional questions, and he butted in answering, " you should get chrome to match your jewelry "... HMM, SO.... I for 1 didn't find it comical, because i was already salty af with the comment he had already made previously.. With the additional, I was not speaking to you and your trying to make a slight joke that's directed to a customer that's not funny in a business setting . Quite weird and uncomfortable, to say the least, nevertheless I made 1 last effort to allow the sale to continue with the female. This heffa ghosted me for 3 days after I text her, twice and sent her photos of rims I wanted I found on their site.. I called the store to speak to her I'm on hold for 5 minutes.... SMH a guy tells me she is on the phone she will call me back.... Ok that'fine, but then he states my whole name which I found weird due to I never said who I was meaning last name.. He states OHHHH its on the caller ID I mean the paper work?????? What paper work I've never completed paper work BUT OK!! SO, ANYWAY AN HOUR GOES BY she text me stating the rims both styles I chose the company do not have them for my car lmao!! Although, I chose put my vehicle in and chose the rims based on inventory.. I simply responded OK!! BECAUSE NO ONE SHOULD need to deal with all that to spend their own hard earned money like seriously!!!Trash customer service. I am still confused as to why though!!!

  Lorna Horton
2 weeks ago
Nice people, Kayla was very helpful. I like the fact that you can get your tires and have a payment plan because alot of people can't do the full price all at once

  Juan Estrada
2 months ago
I wouldnt recommend anybody to do the payment plans here. I went in to look at prices and decided to try it out, either way i knew i would pay it off in under a month. Bought 2 tires for roughly 310 then i put $50 down and they matched $50. At the end of signing the contract i asked how much was left and they said we dont know, it doesnt tell us the remaining balance ??. They said after $100 down payment the remaining balance was $310ish because my quote didnt include fees, and i noticed the Free alignment isnt Free because they charge you $8 weekly plus a major upfront fee. My upfront alignment fee was $30. I did 3 weekly payments before i paid out the remaining balance. I paid the maximum $29.70 and The remaining balance was still $320??? And thats with the maximum payment amount! I remembered the guy said i had a $80 credit on my account when i asked why the balance didnt go down at all, he said i just have to remember to use it so when i paid out i made sure they credited those $80, so i paid $229.63. So in 3 weeks of maximum payments my account didnt go down at all if it wasnt for the credit i had on my account, so how do they expect somebody to pay it off in the given time if the balance didnt go down in 3 weeks of maximum payments. Very shady, i wanted to give them a try to see how they handled business, and the type of fees they charge. Also the lifetime warranties they give out cancel after a year of you paying off your tires. And the alignment they did on the car was terrible, didnt even notice a difference(if they even did an alignment), luckily i dont drive the car enough to be in a hurry and get an alignment done but it will need a proper alignment done.

  Rickie Todd
2 months ago
Stay away if you value your time and money! Just another tire shop couple hour wait for you all about to do the "buy here pay here" think long and hard is it worth it off brand tires and wheels automatically taking money from your checking account calling references etc!! These people laughing all the way to the bank 120 days same as cash WE can do it if not I'll be charging you double! This place thrives on low income and takes advantage of that! If and when you don't pay the most embarrassing moment in your life is when the vehicle that feeds your family is on blocks!!

  Kayla Campbell
a month ago
Carmen was great to work with overall a really good experience fast and effective and even helped with a discount because I had to wait a little longer for my rims to arrive highly recommend for your tire needs

  chad raby
2 months ago
Excellent service with great affordable pricing for low income people who need help fast... Marques was amazing with his customer service and making sure I was taken care of with all my needs in a very timely manner and was also extremely polite...I recommend this place to everyone and if you do see MARQUES

  Riley Oehlwein
7 months ago
I cannot recommend this wonderful company enough & I d be lying if I said they didn t exceed my expectations! Not only did they have my tires replaced & balanced within an hour, but also they provided me with a handful of other very helpful add ons just for shopping with them. They even have payment plans available should you need to use that. Carmen was incredibly helpful in this process & made it so easy for me. Ryan helped to explain the entirety of my contract to me in a way that someone who doesn t know cars can understand. Thank you RNR Express team for all that you do!! Your effort does not go unnoticed!!

  Joshua Rigsby
a month ago
Carmen was very easy to work with they will help you find the right tire or rims for your vehicle and Tony is also awesome know his stuff

  James Thomas
5 months ago
Very easy to work with. Well on second thought stay as far away from them as possible they tell you that you need to make max payment every week to have it paid off in the 120 days make you sign paperwork stating that you want max payments for your card but then only take minimum payments. Then tell u all kinds of lies on why nun payment was done

  Kareem Mallard
2 months ago
Come and check out rnr tires they are who they say they are good people here.Thanks Marques awesome guy to work with give him a call RNR Tires.

  Jason Gilman
a month ago
They were great and got my wife on the road quickly so we could get ready for our daughter's JROTC COMPETITION

  Karen Reid Cenkush
5 months ago
Bait and switch. Quoted me one price for the tires I wanted. When I got in "sorry someone else texted you that price" so ended up being over 1500 more. Then no one knows how to set up payments right for auto deduction.

  Felicia
2 months ago
So Carmen is the best she did everything she could to make sure I got good tires above and beyond ....so glad I chosen rnr tire on McKinley

  Setao
5 days ago
Super helpful, and gave me plenty of options for new tires when I asked!

  Thomas Wyka
7 months ago
Man, RNR Is the best service ever. I bought my wheels back in May and couldn t be happier. Make sure to go see the Man Tony and tell him I sent you. He will hook you up with the best deal ever. Amazing customer service. YOU GUYS ROCK!!!

  Solo Kole
3 months ago
Carmen got us in and tire changed, balanced and mounted on the house! Free of charges i definitely recommend them

  Fila Frank
4 months ago
I ve been treating poorly by this establishment Staff from my first interaction. Ive been threatened and disrespected tremendously for asking the question about company policy practices of being predatory and deceptive today has become a eye opener into the values of this administration which place s clients like myself to be Gaslighted

  Michael Busby
3 months ago
Very friendly and very detailed about the process. I would work with them again in the future and would recommend them to anyone looking for tires or wheels

  Cody Lee
5 months ago
Very awesome place to get your new tires. Very fast and Friendly and AFFORDABLE!!!! Would recommended anyone wanting tires to go ahead and call RNR Tire. They are simply the best!!!

  angela torres
3 months ago
Marques made this process of getting financed for new tires very easy and I am grateful for this company's help during these recent winter conditions...

  Josh Creighton
4 months ago
Not even 1 star. Bunch of complete idiots and thieves working there. Worst place to get tires. Don't waste your time or your money with these complete and total idiots. I cannot stress enough. Do not give these people your time or money.

  Barbara Sanchez
8 months ago
Carmen was wonderful to work with ,having a Bubbly personality and a need to please! Came up with a solution for my fixed income, getting care package with 4 new tires for my New-to -me Jeep Cherokee Laredo.All points check revealed possible dangerous concerns and that issue was taken care of also.Manager &other Salesstaff are polite and willing to help.All in all so happy I found RNR Tire Express

  Ashley Harman
5 months ago
Tony went above and beyond to get us out the door with new tires. He was extremely patient and helpful! Highly recommend!

  Jess Berning
9 months ago
Jacob went out of his way to make sure I was satisfied with my car alignment after a previous experience somewhere else. He was patient and explained my concerns I had. I went in looking for a new place to establish as a customer and they went above and beyond for me. Thank you!!!

  Rodney Carson
3 months ago
Marques was a Great help with everything I highly recommend you to see him for your tires and rim needs

  Scott Gay
3 months ago
Carmen was fantastic! The entire staff was courteous, and diligent. Thanks again guys!

  Lisa Wilson
2 weeks ago
Very nice people & atmosphere, help me w/what I needed & made it affordable

  Nicholas Rinehart
a year ago
Thank you to all the staff for helping me get back on the road! The flexible and affordable payment plan saved me from being left walking. Worth your time and money. Even though there was a small issue with a stud breaking on my car, they assured me they would have a shop they know of repair the damages. Another shout out to the amazing staff for being so friendly and helpful!

  STEVEN SECREST
10 months ago
I called to ask about the payment options and Carmen Villegas answered the phone almost instantly and suggested I come in to get more information. I came in and she was very helpful and informative. She was very honest, which I liked. While I was waiting another customer was being an issue, blaming her and the customer was absolutely in the wrong. Either way, Carmen was part of the reason I decided to go ahead and get a whole set of tires. She s professional but human.Thanks, Carmen!!