Cummins Sales and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Terri Pitcher
a month ago
Very thorough and detailed trouble shooting and repairmon our diesel pusher. We were well informed every step of the way. Courteous and knowledgeable team. We definitely recommend them and will go back there for service needs in the future

  John Hess
9 months ago
We had 2 leaks on our motorhome engine. Neither part was in stock when we arrived, but Bradley got both parts ordered quickly and we only had to stay overnight one night! The service was quick and efficient. Bradley was our advisor and he handled everything for us very professionally and was super helpful explaining things and kept us updated on status. I would definitely go here again and highly recommend!

  Venkata Iyer
4 years ago
I want to start with the fact that we appreciated that Devon was able to give us an appointment for the next day for our RV generator which won t start while most other places we called were busy for at least 1-2 weeks. However, after leaving our RV to the shop for the entire day (& almost $400 later), we got it back with no resolution- basically in the same condition that we brought it in. For a Cummins specialized service center, I expected the techs to be more savvy and be able to get to the root of the problem quicker and resolve it. I basically paid $400 for replacing a $5 spark plug and that was very disappointing.

  Terrell Davis
2 years ago
Came here for DPF AND DOC cleaning. Staff was very kind and assisting. Service department was very nice and professional with what they are doing. I will return for all my future Cummings needs. Thank you!

  Colleen Parks
5 years ago
We had diagnosis on our generator in our motorhome and replaced 2 fuse which was 4 dollars . Total cost over 423 dollars including hazmat material. We felt ripped off it shouldn't take a trained mechanic that many hours to figure out what the problem was.

  Fredolin Jojo Cardino
6 years ago
Taylor accommodated us despite their busy schedule on a Monday. We were passing through I90 west bound and our RV Onan generator won't start and called around northern Indiana for a Cummins shop but everyone is just too busy (2 weeks out) to give us an hour to diagnose our issues. Taylor tried his best to squeeze us in and found way to diag our gen issue and found out that it is as simple as clearing a code and adjusting something. We we're back on the road with a working gen.

  Marv Miller
2 years ago
There customer service is limited, but just amazed at the extremely high cost for engine / generator service (almost $1200.00 with their add ons like "electronic tooling" fee of $50.00 and haz waste disposal fee of $37.50 and shop supplies of $59.84.Really? They already charged for all the oil and filters on separate lines.Just be aware.

  Andrea Martin
9 months ago
Friendly service in the parts dept.depth., quick and easy stop.

  Outdoor Dave
a year ago
Knowledgeable friendly staff. Well stocked.

  Bebe Palmer
6 years ago
Great work for Cummins engines, especially when we have emissions problems.

  rick koel
6 years ago
Best onan service center in Northern Indiana

  Stacy Suski
a year ago
Staff is very helpful!!!!!!

  Brendan Fisher
3 years ago
Great staff

  Deb Heen
5 years ago
In for service