Caliber Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jerrice Arnold
a week ago
For my first accident these guys were amazing. Since it wasn t my fault, they assured me that they would make my car look new again. Full transparency and amazing communication kept me at ease. Perfection to say the least, I will come back if needed but I will brag to everyone I know.

  Sarah Hughes
a month ago
Great experience! Worked directly with my insurance company to get me in quick for service. Kept me up to date and returned my car looking like new! Even detailed the inside, which was a nice above and beyond touch! Also looks like it got a wash!

  Shelby McGowan
a month ago
Amazing customer service and amazing work on my 2023 Sorento! Caliber took amazing care of my car and kept me updated through out the process. I also got my car back cleaner on the inside then when I dropped it off!

  Guangming Liu
2 months ago
It's a collaborate repair shop with Geico insurance. The whole process is smoothy. Only negative experience is that they spent more than I thought about 'cleaning up'. They informed me that vehicle was transferred to cleaning department at 9:30am but told me it's done like 5pm while they would be off at 5:30pm. I will recommend this repair shop.

  David Meeks
2 weeks ago
We had a great experience with Caliber Collision on Fir Rd when they completed an insurance repair for us. We got text messages every few days with the status of the repair.

  Lithiel Wayfield
a year ago
Caliber Collision is a fine establishment with an awesome team behind it. The technician Shaun was very helpful when I had questions about my repair, and helped make the whole experience rather painless. When my wheel lock was lost during repair, the folks at Caliber were very helpful, and ordered a new part from the factory. Very pleased with their customer service, as well as the turn around time on my repair. Thanks all!

  Emily Czachowski
4 months ago
Sarah and the team were fabulous to work with! Great communication and finished the project earlier than expected. Highly recommend.

  Stacy P
7 months ago
Caliber Collision of Mishawaka is the bomb! My car repairs are perfect, and the body work is top of the line! Thank you guys so much! Excellent service!

  Aaron Bowser
5 months ago
Caliber is great! Mike and his team are top notch. Highly recommend them. For anyone looking for good quality and and care go see them.

  Neil R
8 months ago
They got me in the day I called. It was completed in just over 2 weeks. They installed the rear park assist sensors upside down but corrected that. They kept me informed throughout the process.The parts all line up, the paint is a perfect match (They had to mix it themselves since it would have taken over 3 weeks to get it from Jeep). They even installed the other exhaust tip so they would match - that's attention to detail.This is the place ro take your car if it's been in an accident. The service and quality are excellent.

  Jeffery Slabaugh
a week ago
They do excellent work and are very fast in turnaround time.

  Ian Armstrong
9 months ago
Service was quick and easy to deal with. Very helpful people at this company. The cosmetic fixes in my car were done very well. However, the keyless entry on the two doors that were repaired did not work when I picked the car up from the shop. They have offered to fix if my personal mechanic is not able to easily fix the situation.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Ronald Ege
5 months ago
I highly recommend this shop. The manager and his team obviously understand that customer service/satisfaction is "Job Number One". The work performed on my vehicle was flawless.Service: Body & TrimService: Body & Trim

  Liesl Bell
9 months ago
They got us right in and did the repair work in a matter of a week, keeping us informed along the way. All the glass was swept from inside the car and they even put new wipers on after replacing the windshield. Everyone was very helpful and friendly and the work was done well. Would definitely recommend.

  Brandon Holbrook
4 months ago
They were absolutely wonderful. They kept me posted where my car was at during the process the staff was just wonderful.

  Matthew Bennett
6 months ago
If I could give zero stars I absolutely would. Our tail light was cracked in our accident. After waiting for months to get it in for repairs, a piece of the tail light actually fell off. Caliber said they would not repair the taillight because the piece wasn t missing in the pictures they took four months earlier. When I told them the piece was already broken and just fell out because it took them so long to get in for repairs they said we were liars, and that someone hit the taillight and broke it on purpose after the fact.Service: Body & Trim

  Amy Kingston
7 months ago
I've been unfortunate enough to need to visit a collision center twice in a short time but I've been to Caliber for both times and everytime my car comes back looking amazing, like nothing ever happened! They send updates twice a week so I always knew what was going on with my car. I *highly* recommend this place in your time of need.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Dennis Haeck
3 months ago
They did very good work. They could extend their hours for later pick up and maybe Saturday morning.

  Martin Bargerhuff
a month ago
Wonderful communication, body work, reasonably priced and questions/concerns addressed adequately. Thanks for your service

  Jo McCoy
a year ago
Mike and his team were incredible. They communicated every step of the way as well as making sure the car was 100% safe to return to our son in college. Honestly cannot say enough about the service we received at Caliber.Services: Air & cabin filter replacement, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & TrimServices: Air & cabin filter replacement, Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim

  Ryan Haeb
a year ago
very professional. always kept me updated with what was going on, they did amazing work to make my car look like brand new again. highly recommend using them for any repairs you need done. very kind and nice people working there. definitely would recommend them.

  Kory
a year ago
Absolutely astonished by the quality of care, customer service, and work done on my vehicle at Caliber. I feel kind of silly saying this, but I m genuinely excited about this place. They kept me updated regularly throughout the process while working on my vehicle, waiting for parts, painting, etc. I never felt like I was out of the loop with regards to when my car would be done. I received honest to goodness 5 star quality care here. They say first impressions are everything, and as this was my first experience with Caliber I can honestly say I ve been thoroughly impressed by their team. 10/10 absolutely would recommend.Thank you, Caliber, for making my car look brand new again. AND, thank you for the interior detailing! That was a nice little bonus I wasn t expecting. My car has probably never been this clean. Thanks again for everything!

  Benita Robinson
a year ago
From the time I walked into caliber for repair on my car. I was treated with respect & informed of the beginning steps that would take place for repair.. I was updated on the process following and given an estimated completion time .. Then updated on progress until repair was completed. When I went to pick my car up I was met by an employee who walked me to my car and ask if I had any questions after I inspected my car.. I was so impressed when I saw my car, it was clean inside and because it was clean on the outside it allowed me to see what a fabulous job Caliber had done.Thank you Caliber. I will recommend you to friends and family.. And I will contact you again if I ever need any repair work done on any car I own..Thank youServices: Painting, Body & Trim

  Marilynn Davis
4 months ago
1st. time service at Caliber. Satisfied with repair and professional service. Courteous, informed staff.

  Jill Hoffman-CHinn
a year ago
Caliber Collision was referred to me through USAA insurance for my body and paint repair. The set up and quote process was quick. I was very pleased with my friendly service. You can't even tell that my vehicle was in an accident. I will recommend them to all my family and friends.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Crystalann Jones
a year ago
Caliber Collision did an excellent job on the body work for my car. Better than how it came out the factory. Amazing customer service, fast repair and really great warranty/ gaurantee on the work. The GM is great and Mike the mechanic is the best. Honest and highly skilled. I hope I don't need anymore body work done but if I do I'll be back at Caliber Collision

  Kayla Rogers
a year ago
Amazing service done by the entire team. Sean was very great at communicating with us throughout the whole process as well. Thank you so much for getting our car done and having it look even better than before!

  Mike Redhair
3 months ago
Great job, terrific service. Sara was the best!

  Mike Moose
2 years ago
Great service! If you're ever in need of body work done look No further than Caliber Collison. Michael the manager is very good, friendly and a man of his word! Unfortunately I have used them 3 times and each time my vehicle came back showroom looking!Service: Body & TrimService: Body & Trim

  Jessica Rhodes
10 months ago
After being rear ended caliber was able to make my car look brand new! Very happy with the body work, paint and customer service!Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim