Apex Auto Care
4.3 (291)
2308 Franklin St, Michigan City, IN 46360
(219) 872-0601
apexautorepair.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brehan Walker
2 days ago
Super nice people. Gave us different options to repair our exhaust and information to help us make a decision on how to move forward.***Had to stop in again today with my vehicle because of check engine light coming on. Another great experience. Wonderful employees. Very informative and clear about what needed to be done to take care of my car.
Kirk Pagels
5 months ago
Excellent job!. Staff was great and the new muffler and pipe worked great! Not only was the price good (they recognized my military service with a discount) the install came out better than I could imagine. So quiet, like a new truck. And as always they were faster than the other shops.Service: ExhaustService: Exhaust
David Paul Larson
3 months ago
First time customer. Very happy with the service I got here. I had them put on new front brakes and wheel bearings. The work was finished quickly and professionally I will be taking all my families vehicles here from now on.
D W
5 months ago
The service advisor explained to me in detail what I needed and why. He also explained to me which part I needed to take care of first and what could wait. The receptionist, a young lady, I don't remember her name, encouraged me from the time I dropped off my car, until I picked it up, letting me know I was in good hands. I normally take my car to a regular dealership but, after the treatment, care and friendly service I received, I will be back. Thanks for fixing my white Lincoln truck on 10/29/23. I appreciate you guys so much and you all have gained a future client, plus my family and friends. Thanks so much again. I recommend this place to everyone. They're the best auto shop around in my opinion.
Jill Adams
4 months ago
I have been coming here several years. Have tried other local body shops and experienced dishonesty (need expensive work done on car when not necessary). I have gotten all kinds of work done at Apex -routine oil changes, brakes, alternator, radiator and had great experience. Cindy at front desk is very kind, professional, efficient and accommodating. All the guys (Pete, Brian, Jon) are always polite, professional and explain things -letting you know what to expect (costs and time-frame of job). Many of the mechanics have YEARS of experience. They don't take appointments so patience is required. If you want affordability, efficiency and be able to trust you are in good hands, Apex is for you!
Robert Stanford
5 months ago
I took my car into ApexBecause my cruise control stopped working. They did a diagnosticAnd found out it was the rear speed sensor. They had it fixed within the day.I asked what their warranty was on my repair and it is one year labor and parts. I highly recommend them.
Sue O'Brien
a month ago
I always take my vehicles there. They are fair and honest with me.
Cassandra
7 months ago
Me and my family have been bringing our automobiles to this place for decades and there's a reason why, you're not going to get this kind of service anywhere else. The prices are good, the mechanics have specialities in just about everything including European makes and are very knowledgeable, but best of all, the customer service you'll get here is superior. I won't take my car anywhere else and neither should you.Services: General repairs & maintenance, Electrical, Vehicle Inspection, Brakes, Auto maintenance, Oil change
Melissa Brinkley
6 months ago
Best repair shop ever! Needed new brakes and they were the best price and fastest service around. The technician was super friendly too!Service: BrakesService: Brakes
Koriander Bullard
9 months ago
This is the best place in town for breaks. Everyone was friendly, looked for deals for me and when my husband's blood sugar started to crash, they gave us a ride home. Car repair didn't take long at all and the brand new breaks are smooth as silk. Excellent company, will absolutely take my Honda here again!!Service: BrakesService: Brakes
C. Jason DePasquale
8 months ago
Every time I've gone to them, they ve been patient, friendly, and honest. They ve walked me through a few different issues over the years, and each time, they explained what was crucial to fix, what could be left a bit longer, and what I could safely ignore. I m not even local, but I ve gotten in the habit of having them look at my vehicle s issues whenever I m in town. Do business with these people.Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto brake repair, Brakes, A/C installation & repair, Air conditioning, Auto maintenance, Auto brake replacement
Magaly Ordo�ez
7 months ago
I recommend visiting this mechanic. My car broke down as I drove thru to Chicago and I towed to them. They were friendly and helped me out before the day ended so I could make home. I did wait a couple hrs because they were busy but it s expected when visiting a mechanic. Check them out.
Tulani Overton
11 months ago
Thank you, guys, for your hard work, communication, and professionalism! Car repairs are the worst. They are never really inexpensive with any car. Especially the make of vehicle I drive, but, thank you for getting the job done, quickly and correctly, without me having to drive an hour away to the dealership.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair
Jeffrey
10 months ago
Apex Auto is great. It has been years since I last was there because I decided to go green and haven't had a car for 6 years. But because of covid there are no taxis or Ubers and now with the 11th Street Station closed it's simply too hard to get around so I bought a car. Just like 10 years ago, they treat you like family. You know that what they're telling you is the truth. They only do the work that is required. They don't add on stuff that you don't need. They are friendly. They explain things. They bring you back and show you things on your car. I've always felt that I was in excellent hands at Apex. They get five stars from me!
David Gorsuch
a year ago
Was in big time jam. Told to get truck to shop asap. They worked hard & very professional. You get more than you pay for!
Dr. Stephanie Grider
a year ago
Apex had taken care of my family for the last 15 years, and always has done a consistent job. We always appreciate their honesty and integrity! They always seem to sneak me in when I need them too even when problems and emergencies came out of nowhere. We moved to Porter county and still drive out to apex for repairs. Thank you for your years of quality service!
Erin H
a year ago
Friendly service!!! Peter was great. He explained everything he was going to do and told me what he would charge per hour. He kept the vehicle for a few days to replicate the electrical issue problem. He stated that the error message couldn't be duplicated. The diagnostic tests stated that there was not a problem. He did not charge me for any of his time used to work on the vehicle. I feel comfortable driving my car now. Thanks Apex Auto. I will use you again.Service: Auto engine diagnostic
Rob
a year ago
If I could give Apex Auto Care in Michigan City 10 stars I've definitely would. Shout out to Pete and the crew for all they do I was shown exactly what was wrong and what the cost would be. I was not coerced or forced into buying unnecessary parts that I don't need right now. Thank you again Apex Auto Care Michigan City I will definitely be doing my business with you.Service: Auto brake repair
Ed Prikopa
a month ago
Friendly and responsible auto repair.Above and beyond the norm.
bartecki315
10 months ago
Van broke down on the road trip, stopped by Apex with sized brakes and they saved the trip. AWESOME GUYS FOR VERY REASONABLE PRICE. Highly recommendService: BrakesService: Brakes
bartecki315
10 months ago
Van broke down on the road trip, stopped by Apex with sized brakes and they saved the trip. AWESOME GUYS FOR VERY REASONABLE PRICE. Highly recommendService: BrakesService: Brakes
Marian Coburn
a month ago
Everyone nice and im happy with my car
Humphrey bogus (Thiena)
9 months ago
Finally a place worth getting my car fixed. No divas answered questions, honest rates, honest work. That's what people want solid work.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
Pearl Byers
a year ago
I use to take my vehicle to Apex in Michigan City always after my warranty was up at the dealership. I was always very pleased.I gladly spent 2400 dollars with them to fix several problems recently and have a year warranty on all the work. But a week later I had to take it back because the work that had been done boke. They gladly fixed it. Then I still had a noise underneath. Took it to them not once but the second time I had it towed in because the noise was so loud. They said nothing was wrong with it. So I continued to drive in and 2 weeks later I couldn't take the noise anymore. There was something wrong!! I had my sister take it to Apex in LaPorte after she dropped me off at the Doctor. The guy heard it and put it up on the rack and the rear differential and transfer case was broke!!! Unsafe to drive!And a 7 thousand dollar estimate to fix.Well my partner who was going to pay for it wanted a second opinion so i took it to Ford where I bought it in Michigan City.They were so much more thorough.Told my why my engine light was on.They are fixing it for 2500 dollars less!! And we added work to it like oil change... Trans flush..coolant flush.Omg. Never again will I take it back to Apex.I cannot get over the day I had it towed in and they told.me there was nothing wrong.I have a large family and none of them including myself will ever go to.Apex again. Unless something does wrong with the year warranty I have with them.Services: Steering & suspension repair, Steering & suspension replacement, Brakes, Oil change
Josh Altman
a year ago
Pete is a fantastic guy to have work on your vehicle. Not only does he do good work, but he does honest work. If the most efficient way to fix your vehicle is not the most lucrative, he will give you his honest opinion and not try to gouge you. I go to Apex almost exclusively for my mechanical repairs.
Amanda Fowler
9 months ago
Great staff. They were able to get our work van back on the road in 3 hours
Jonathan Steele
a year ago
All repair options were clearly explained to me. They are a first come first serve repair shop, so if you can leave your car with them, that's your best option. While you wait in the waiting room, you can watch Auto Net TV and learn about car maintenance. Both the person at the front desk and the mechanic (Brian) were very respectful.
Sian Deaton
a year ago
Excellent, fast, friendly service as always. I've been going to Apex for all my brake and exhaust needs for many years and have never been disappointed.
Kacey Sullivan
a year ago
Apex is absolutely amazing with all 3 of our vehicles! They treat us like family and our cars like their own! We truly appreciate all of their hard work!
Jay Hixon
a year ago
Always a fair and competitive price. They are able to do more work than most because they have 2 locations and more garage bays. Highly recommended