Geist Auto Service
4.6 (126)
9941 N 600 W, McCordsville, IN 46055
(317) 336-8175
geistautoservicellc.com
Claimed
From the business
- Identifies as women-owned
Service options
Accessibility
- Wheelchair accessible entrance
Introduction
Geist Auto Service, a women-owned auto repair shop located in McCordsville, IN, prides itself on providing professional and trustworthy services to its customers. With a focus on integrity and transparency, Geist Auto Service offers a range of services including oil changes, steering & suspension repair, general repairs & maintenance, and more.
Services offered: Steering & suspension repair, General repairs & maintenance, Oil change, Electrical, Engine repair, Auto water leak repair, Battery, Brakes, Auto brake repair, A/C installation & repair.
Geist Auto Service Reviews Summary
Pros
- Excellent customer service and communication
- Professional and knowledgeable staff, particularly Chris
- Trustworthy, honest, and transparent in their dealings
- Efficient and timely service, with a focus on customer education
- Reasonable pricing and fair treatment of customers
Cons
- Occasional issues with repair quality and follow-up
- Inconvenient operating hours for full-time workers
Suggestion
To improve, Geist Auto Service could work on ensuring consistent quality in repairs and addressing customer concerns promptly. Additionally, extending operating hours to accommodate full-time workers would enhance accessibility.
Positive Words
helpful, professional, friendly, knowledgeable, trustworthy, honest, efficient, affordable, quality, courteous, transparent
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amye Alder
a week ago
Geist Auto goes above and beyond to help their customers. Chris has been very helpful in troubleshooting my electrical issues in my van. He has spent a lot of time on the phone with me as different issues have come up. I very much trust this company.
Dreaming of happiness XD
2 months ago
First time using their service, and I'm very impressed. From the moment I called to schedule an appointment, to the time I picked up my SUV, they were friendly and professional. Although I hope I don't need repairs any time soon, tis for sure will the place where I bring my car for maintenance. I highly recommend their mechanical services.
Mary McConner
3 months ago
I am very happy with the service I received at Geist Auto. When my car started going haywire after getting close to hitting 100,000 miles, they took care of multiple major repairs (i.e., replaced timing chain, catalytic converter, etc.) at a fair price. They were prompt, professional, and most important, honest and transparent. Integrity is a big deal for me when it comes to customer service, which is why I have a great appreciation the service I received. Thank you Chris and members of the Geist Auto team!
Nico Ross
a week ago
Absolutely do not go here. I came in a couple months ago to fix my window. They fixed it and at first didn t work so took it back and they fixed it and it worked. 4 months later and my same window is now stuck inside my door and won t roll up. If it weren t for me being 2 hours away now I d be back and they d be fixing it. Stay away from here!
Jerry Sidwell
a month ago
Chris and his team is as real as it gets. Great mechanics that know what they are talking about and out here trying rip you off! They are up front honest with you and do great work. They also back there work 100%
Cathi
7 months ago
Chris and his staff are PHENOMENAL!!! They fixed our AC in our truck within a few hours!!! I called in a panic and they checked it right away!! They have always taken care of our families vehicles these last 4 years. They are friendly, honest, reliable, extremely fast and thorough. We completely trust them, and are so grateful for their expertise and help. You will not be disappointed!! No better car shop in the area!!
Rhoda Miller
2 days ago
Would highly recommend!! Not only do, they know their stuff, and are fairly priced, but they re good honest guys! They re my new people!!
Julie Query
7 months ago
Geist Auto Service was recommended to me by a friend, and I am so glad I came here. I will be using Geist Auto Service for all future repairs and maintenance. Chris and his team were amazing, and actually showed me the components in my vehicle that were in need of repair, showed what would happen if they had broken, and explained how these parts worked. I have never felt so educated about my car, and they answered other questions I had too. I came in an hour earlier than my appointment and they managed to get to my vehicle early even though I was prepared to wait, and they were very efficient. I was treated and charged fairly, and as someone who has been taken advantage of by former dealerships and mechanics, I cannot emphasize enough how refreshing this was. Take your car here!Services: Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Vehicle Inspection
Gabriel Delatorre
2 years ago
Chris at Geist Auto is really great. I towed my 2014 Mercedes to him with an oil leak and dead battery I thought. Chris right away diagnosed my car, and got it fixed in a few days, he gave me a clear explanation of how he tested the car and what was wrong with it and how to proceed to fix it . I recommend Chris and Geist Auto Service to anybody that needs great engine work.Services: Electrical, Auto engine diagnostic, Engine repair
Kevin Raywood
6 months ago
Great service and knowledge about cars. My Jeep Wrangler was overheating and they repaired it the next day. Dealerships couldn t get me in for 2 weeks. Cost of repair was extremely reasonable also.
Allison Mayer
8 months ago
I can t thank Chris enough. His name was highly recommended in one of my Jeep groups, and after battling with the dealership for 3 months on shoddy work and repeated issues, I needed a 2nd opinion from an expert (not just my hobby level knowledge) to confirm my suspicions that things still weren t fixed properly. Chris was available at my appointment time, and complete the inspection quickly and throughly. Not only did he write out a nice detailed list but he took the time to show me where all the issues were and how to identify that the problem.10/10, 100%, 5 stars. Absolutely would recommend Chris and will be bringing my vehicle here for future work.
India Ronye
11 months ago
I had my radiator hose & thermostat replaced 3 weeks ago. I paid $375 with a warranty. Yesterday morning, coolant began leaking from what they had just replaced. This caused my car to overheat. Again, it was coming from a hose that was replaced by this business 3 wks ago. I dropped my car off immediately, & informed them of the issue via voicemail. Chris called me back saying that my radiator disintegrated & I ll need a new radiator; & this cost would be ANOTHER $800. After going back & forth with Chris about the true issue, he hung up on us when we brought up the warranty for the 3wk old work he did on the hose that we knew was the issue. After getting nowhere, I picked my car up refusing to pay them another dime. Chris had the audacity to say he isn t going to charge me for the diagnostic, when the issue should ve been resolved under the warranty anyway!!! They didn t even connect the hose that connects to the coolant reservoir back, IM GLAD I CHECKED UNDER MY HOOD BEFORE TAKING MY CAR OFF OF THEIR PREMISES.I had my dad look at my vehicle & he discovered that the hose just needed to be pulled out and clamped to stop the leakage. MY CAR IS BACK FINE, FOR FREE!!!!!!!I would not recommend their services to anyone. They will definitely try to get over on you by making you spend more money & saying that something is wrong when it s really not. Their hours of operation are an inconvenience if you re a full time weekly worker.
Don Holst
8 months ago
Had a problem with my rear brakes. I stopped late Monday afternoon and was able to gen an appointment for the next day. I dropped off the car at noon and the car was ready by the time I got off from work at 5:30. I've told 5 different people what it cost for the service done and each person was amazed at the low price. This is the 3rd vehicle I've had serviced there so I wasn't surprised at all.
Chrissy Pearson
5 months ago
Knowledgeable, friendly, and much more affordable than a dealership. They even stayed late on a Friday to get our work vehicle back to us for the weekend.
Nick Hynes
9 months ago
If you re looking for an honest and affordable shop, you re in the right place! Chris and the others are very welcoming and knowledgeable. Chris did an excellent job explaining everything and explained what I needed to do next. I highly recommend Geist Auto Service for any need!Service: General repairs & maintenanceService: General repairs & maintenance
Jason Shelton
2 months ago
Chris is quick to give you a lot of information so that you can make an informed decision. Fair prices and good work.
Romeo Lozano
6 months ago
Great service along with great attitude. Chris and Chad were very helpful with my vehicle. Will definitely be coming back.Service: ElectricalService: Electrical
Jason Shawver
11 months ago
Chris & the team are amazing and honest! They diagnosed & repaired the motor in my 2015 Wrangler JKU for 1/3 of what I was being quoted at a Jeep dealership. They will be getting all of my business!Service: Engine repairService: Engine repair
Deborah Brown
11 months ago
Chris is very knowledgeable about any vehicle. He can give you an answer on just about anything, without even looking at vehicle. He gets the work done and prices are great. What ever your vehicle needs Chris and crew will get it done. DebServices: General repairs & maintenance, Auto engine diagnostic, Brakes, Brake service & repair, Auto brake replacement, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Brakes, Brake service & repair, Auto brake replacement, Oil change
Matthew Russell
9 months ago
Chris and the guys do great work, at a fair price. They communicate well, say what they are going to do, do what they say and treat my wife with respect. All-in-all, they are a pleasure to work with and they have won my business.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Brake service & repair, Auto maintenance, Auto brake replacement, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, Brake service & repair, Auto maintenance, Auto brake replacement, Oil change
George Fassitt
a year ago
Chris at Geist kicks A$$Just when i thought it would be a week before my car would be done Chris not only finds the brake pump but gets my car fixed and road ready same day. I had been without my car for almost 10 days. I took it from one dealership and had it towed to Geist Auto. Chris took care of me. If anyone has any auto needs, Go see Chris at Geist auto. He s knowledgeable. Proficient. And won t jerk u around fooling with yr car. He s a straight shooter. And their prices are extremely reasonable!!Services: Auto brake repair, Battery
Jason Cheek
a year ago
I'm from out of town. The clutch on my compressor went out in the middle of July right before I had to drive my family all the back to N.C. These guys diagnosed it and fixed it at a fair price late on a Friday afternoon. They even gave me a lift to and from the place I was staying (because it was nearby) while they did the work. These guys clearly know what they are doing and they seem to care about the customer. I highly recommend.Service: A/C installation & repair
Tony Chu
a year ago
Chris and company are true pros and committed to helping customers even at their own inconvenience. Right before my daughter headed home to Chicago, I found she had a wiper fluid tank problem and a potential issue with her coolant. I called around, but no one would even look at my daughter s car except for Chris.They got us squared away even though it ran past their close time. Chris even wrote some recommendations down for my daughter when she got home to prevent other issues.Chris and his buddy really took care of us when no one else would. You should check them out!Service: Auto water leak repair
Phil Whitener
a year ago
Chris and team are friendly and knowledgeable. If you are looking for someone to call 'your car guy' this is the place. They give e honest opinions and do quality work.
Jeffery Buttitta
a year ago
Guys are honest and very thorough in their explanation of what needs done to your car. They do NOT up sale you like the dealerships. Very responsive and fairly priced.
Neil Stevenson
2 years ago
Geist Auto Service was extremely professional and honest when it came to locating and correcting a battery draw on my car. They were able to find and correct the issue for a fraction of what it would have cost to replace the part we initially thought needed to be replaced. Not only were they able to quickly solve my issue, but they were also able to get my car in the same day I called and had it ready the following morning. Compare that with the dealership which was booked out a full month in advance. I definitely found my go-to for auto repairs and service.Services: Electrical, Battery
Alaina Cutler
2 years ago
My 2016 Chevy Silverado transmission started shuddering between gears, so I brought my truck here for a diagnostic. They were the only facility in town willing to take a look at it, same day. Even with an appointment, I showed up assuming I would be waiting for several hours (as most other shops are not mindful of your time and they get to you when they get to you). But right on schedule, Chris promptly brought my truck back to take a look. The guys in the shop were very friendly and respectful while I waited. Chris took his time investigating the problem and even though they were not able to make the repair themselves, he was able to provide solid referrals for other shops that could. It's rare to have an auto body shop not take advantage of you and sell things you don't need. It was a breath of fresh air to have someone shoot straight with me, to be quite honest. I won't be taking my vehicles anywhere else from here on out!Service: Auto engine diagnostic
Omolara Makini
6 months ago
Chris is always professional, efficient, affordable, quality, and express a genuine interest in his customer base. Priceless.
Megan Ewing
2 years ago
They are very courteous, friendly, and knowledgeable. I used to take my car to another place but they were always too busy so I tried Geist Auto Service. They replaced the struts on my SUV. They do a wonderful job, get me in VERY quickly (I most recently needed brakes done in a hurry) and they priced $300 below the dealer. This is our family's new go to place!Services: Steering & suspension repair, Brakes
Gavin Upcroft
a year ago
The guys at Geist Auto Service are top notch, very upfront with everything and are always willing to take the time to answer any questions. I always recommend them to family and friends. Thank you for being trustworthy and friendly.Service: Oil changeService: Oil change