Valvoline Instant Oil Change
4.6 (97)
3908 S Western Ave, Marion, IN 46953
(765) 770-9029
store.vioc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
80spyder1
2 months ago
Short version: I m super impressed with this place.Long version: Normally I do this work myself but I didn t have time. I went in for an oil change. Oil change price was competitive. They offer additional services but aren t overpowering about it. They couldn t actually find anything else my car needed as it is extremely well kept but he quoted me some future services at competitive prices. Two guys went over a check list basically making sure nothing was forgotten. They even used a legitimate torque wrench on the oil plug which is impressive. Will definitely use these guys again when I m too busy. As a bonus, service was friendly.
Ashley Light
a week ago
This is by far the best place I've gone for an oil change. The staff was extremely friendly and professional. I love the fact that you don't have to get out of your car. When I lived in Carmel there was a similar place in Indianapolis on 82nd Street, I believe. I don't remember the name but they only had one garage so you had to wait forever. And the staff there didn't compare to Valvoline. Abdias, Jordan, Phillip and Benjamin worked on my car. They did an excellent job. I have an older car (98 Mustang) so they recommended the best Oil Change Service for my particular car. Few places I've been have done that or took the time to explain the difference. I also had the automatic transmission fluid flushed and replaced. That made a world of difference. They also tested my battery and showed it would need to be replaced soon. I forgot how long it had been since I replaced it last. They never pressured me to get a service I didn't need. I bought a battery a week later from a different place (I always get my batteries there and install them myself) I'm sure they have great prices on batteries, it's just easier to have a backup and do it on my own time. Point being, they weren't like, "you should get a battery while you're here." They actually assured me it had some time left and I could stop by anytime (if I wanted to get one from them.) They also have a survey on the receipt that saves money on your next visit. So, I highly recommend oil changes and/or other services here. Fast, friendly and affordable!
Kate Carman (AnimeLover300482)
3 days ago
Super great! I went for an oil change and was done in like 30 minutes. Staff were super helpful and fast! Will definitely be coming back!
Robert Riddle
2 weeks ago
Great service! They didn't waste any time, and seem very professional and well trained.
Courtney Mellendorf
3 months ago
I have been here a couple of times for maintenance on my car and every time I have been treated very well and with care. The staff at this location is very kind and very helpful and honest about the work that has been needed on my car. I wish more companies had staff this caring about customers. I will continue to come back!
Robyn Fox
a month ago
My mom had a great experience here. The workers were very respectful and friendly. They were also very helpful and explained the cost in detail.
Ken Sec
3 weeks ago
This is a nice location. Dalton greeted my vehicle and me. He explained the options and the crew provided a quick service. Nice work.
Mary Ainsworth
4 days ago
Quick and helpful. I learned a lot about my vehicle. Definitely recommend. Thank you, great people!!
Marla Cummins
3 months ago
Very friendly and professional. I was out in less than 15 minutes. I had forgotten my coupon but they gave me one anyway. Great service!
Alexis Roe
2 months ago
Jordan is the one I trust with my vehicle! His team and himself are very friendly, honest, and trustworthy people! I will always recommend Jordan.
Lindsey Jenckes
5 months ago
I really appreciated them they got me right in. The manager Kylee was wonderful to talk to she was very kind and explained everything and wasn't pushy with the extras. She just was informing me of what I needed to get done. I would definitely recommend this place it was quick, efficient and informative!Service: Oil changeService: Oil change
Keagan Rice
3 weeks ago
Jordan was super nice and the Oil change was quickly completed! The coupons sent to my house were awesome as well!
Jaisa lee
a week ago
Definitely a fast stop ! Jordan and the rest of the guys there were very kind ! I ll definitely be back !
Cody Knuckles
a month ago
Jordan,Phillip,Abdias,Tyler and Benjamin were absolutely awesome, Jordan explained everything throughly and I could not have been more happy with the service!!
Martha Rennaker
4 months ago
Always fast. Always friendly and great value. And I like seeing them take my filters off so I know I'm actually seeing mine lol
william memmott
a month ago
They were fast and efficient. Informed me of an oil leak, and treated their customers with respect and were super nice.
Troy Mcclure
4 months ago
Hi I'm Troy McClure and I have to say I'm thoroughly impressed with how great the service was they let me know of a leak I had. Changed my oil, topped off my tires, and replaced a light bulb for me.
Dai Kaji
5 months ago
Been here twice now. Both times the employees have been friendly and helpful. And the service is really quick. The service is multiple times better than even a full mechanic shop I used to go to.
Luc Roy
a week ago
Very professional, friendly, they really take care of you and your car.
Larry J
5 months ago
Great service, kept me informed on everything they were doing, and even with waiting for an oil filter to be delivered it was still less than 30 minutes.
Amanda Reimer
3 days ago
Very good customer service. Friendly. Quick.
Ashley Freshwater
5 months ago
Kylee was so helpful while I was getting my oil changed. She answered all of my questions and was not pushing any of their services, but instead educating me on the benefits. I would highly recommend Valvoline for your next oil change!
Joseph Combs
7 months ago
I had a battery changed and it was difficult to get to. They had to remove my fender. They took such meticulous care of my car. The staff are amazing. Ben and Maria were amazing to work with!!Service: BatteryService: Battery
Rebecca Berry
3 months ago
They did an awesome job at a real full service oil change. They even let my fiance know about a leak in the oil pan gasket.
Blake Rigdon
11 months ago
I ll never go anywhere else for an oil change! You stay in the car, 10 minutes, and you re done! Fast & Friendly ServiceService: Oil changeService: Oil change
Keri Cole
a week ago
Jordan and Diaz are amazing and explained everything thoroughly!
Ellis
7 months ago
UPDATE: I no longer go here because of two separate instances. One was that they told me my serpentine belt would need replaced soon, but they didn't have the part for my car. I went to another mechanic about a month later for the belt, and they looked at it and said it's totally fine. Looks great.The worst of the two was that I got my tires rotated from here, and within two months (no one else had touched my tires), a wheel almost fell off on the interstate. It was a horrible experience, and I've never had that kind of issue with my car before.My car needed an oil change, and some friends had recommended this Valvoline to me. I'm glad they did! My car ended up needing some additional work, which wasn't entirely unexpected. The employees walked me thru what they recommended and why, and also were very clear and kind without ever talking down to me. The entire team worked efficiently and seemed to have a lot of knowledge and experience. I plan to come back next time I need an oil change.Services: Transmission, Air & cabin filter replacement, Oil change
LeAnn Montgomeey
a month ago
Friendly service however extremely expensive- will not be back. No extras and a regular oil change 110.98
Natalia Maya
a year ago
We went there today for the first time in our big white full sized van with all the kids in the back. What a great experience! There was no wait, the men started working without delay, they did all the checks without any gimmicks and were cordial and professional. We were on our way out in what seemed like no time at all. The atmosphere is clean so there isn't any smell of chemicals. The staff worked well together to get the job done and the manager, Darren, was very kind and personable. He genuinely has a passion for his job and excellent people skills.
Jenny Dailey
2 weeks ago
Dalton & his Crew were awesome!! Thank you