Prime Body and Paint

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Autumn
a month ago
DO NOT bring your car here. I needed an estimate for my insurance company and all of the damage was in the front right. They included pieces that were not involved and completely fine (like my other headlight) and even circled a "scratch" that was literally just a smudge of dirt. They also included working parts that are still on my car. Their estimate made my barely damaged car get "totaled." I took it somewhere else and my estimate was THOUSANDS cheaper. Then they tried to tell me I couldn't pick up my car..until I threatened to call the police. The woman on the phone said, "we'll see" and hung up on me. I was able to get my car, but regret ever visiting this place. They're literally trying to scam their customers. DO NOT COME HERE.

  Mary Tilden
5 months ago
Very professional and helpful. My insurance company communicated with them very poorly and paid them slowly, but Prime was patient with them. They did an excellent job on my car. It looks like new. I highly recommend Prime for body work.Service: Body & TrimService: Body & Trim

  Colleen Stout
4 months ago
My car looks amazing inside and out! I would definitely recommend Prime Body and Paint. They are personable and work with you and your schedule.

  Ashley Davis
a year ago
I took my 2022 Chevy Equinox in around November after a deer jumped into the front passenger fender and rolled all the way down to the back passenger door. From afar my car looks great but there are multiple small spots where attention to detail didn t happen.. spots where you can see the bare metal body, the paint wasn t done correctly, a scratch on the passenger quarter glass, the back passenger door has two scratches - one is a reddish brown and the other is like a scratch in the top coat, another scratch on the passenger front door. Their customer service was great but when it came down to detail they failed. Disappointing because I ve heard great things about them. Unfortunately their attention to detail wasn t met.Services: Painting, Body & Trim

  John Blichmann
a month ago
Great place to deal with! Second time using and another great experience. Highly recommend!

  Ronni Foster
3 months ago
Extremely friendly! They made sure to keep me updated often and made it a comfortable experience.

  Charles Khulenberg
a year ago
Took vehicle in for a door ding that chipped paint. Had other repair shops turn me away for the paint on my vehicle 46v hard code to match. Prime said they could do it. First go round the metal flake did not lay well you could only see it when the sunlight hit it directly, then it became apparent. I contacted them about my concerns brought the vehicle back where the GM and techs looked over my concerns. They took care of what I had seen and went in for another crack at it and nailed it. I will be doing future repairs from Prime. Paint matching can be difficult so don't be to quick to judge. They had no problems or hesitation on any of my concerns and fixed them flawlessly. They really mean anything less than a 10 is a failure on the grade sheet. Great Job PRIME !!!!! Thank you for you and your teams talents. I wish you much success and although I do not look forward to doing future business with you all if that need arises I will have no hesitation. Great Job Prime !!Services: Painting, Body & Trim

  765 Custom Cleaners
2 years ago
After being misled and disappointed by another body shop in town, I asked for suggestions. Almost all of my contacts recommended Prime Body and Paint. I pulled my vehicle from the other shop, and took it to Prime. I explained my situation to them, and how time sensitive the repair would be for me, as I am self-employed, and this is my sole company vehicle. They explained the process thoroughly, set a plan into action, and had my vehicle repaired in no time. The professionalism, timeliness, and communication were excellent! I would highly recommend them to everyone. Thanks to getting me back on the road so quickly!Service: Body & Trim

  Darbie Smeltz
7 months ago
They went above and beyond with my car - it looks great, and they were very nice to work with. Super happy!

  Han Zhao
a year ago
I wasn t satisfied with the service here at Prime. I found an extra crack on my windshield that was not there before I drop off my car. The body shop promised to take care of the the repair, but won t offer me any compensate or even a rental car. This is another whole week process leaving me no car to commute.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Richard Stair
a year ago
Repaired the door on our work truck. They came in under budget, right on schedule, and the truck was detailed. Couldn't even tell the door had been damaged, can't ask for much more.

  Brandon Keiser
a year ago
Worked with my insurance after being rear ended. Prime helped me with my rental car and had me back on the road in no time. Great body shop and couldn't recommend more.

  Connie Biggs
3 months ago
Best customer service around!!! Car looks great!!!

  Jeffrey Powell
2 years ago
Very easy transaction. Found alternatives for repairs and saved some money. Much appreciated!

  Bobby Brown
11 months ago
Best body shop in town by A LOT!!!!!!

  JD Disher
a year ago
Great experienceService: Body & TrimService: Body & Trim