Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
danielle
3 months ago
i had my car towed here in october after my transmission failed. they gave me ample time to assess the situation so i could figure out how exactly i wanted to proceed from there. they even offered to take a look over the next car i get for free. they were very accommodating & understanding with me when i wasn t able to get a duplicate made of the title due to a lien being placed when i went into the bmv. i was practically in tears when i called & informed them this because i really felt like i was at my wits end. they had my car towed to my residence, in trade for the fairly new battery that was inside of it, which for me, was a godsend.i stopped back by in December, to see if they could take a look at a car i was borrowing from my mom & i was beyond surprised when i opened the door & the woman behind the desk greeted me by name. i ve honestly never been more impressed with someone s customer service skills. ever.fantabulous.not to mention, they even replaced a couple of the coils on this car, free of charge.solid 10/10.
Daniel Baker
4 weeks ago
Family friendly, high quality work, and respectful establishment! They care about the community more than any shop in lafayette in my opinion.
Tyshawn Smith
2 months ago
I absolutely love this place. Dave is extremely polite, knowledgeable, and fair with pricing. I recommend this place to anyone who asks.
Joe Willis
4 months ago
They are fantastic. Dropped my car off for a diagnostic and they got me in and fixed the same day.
Yer Mooom
11 months ago
Excellent service. Down to earth, honest, good prices. Dave called me to tell me what he found, what options I had, the cost, and how long they would have my car. He called the day he said he would, and showed me the parts that came off my car. I cannot say enough positive things about this shop. I will be back.
Steven Cain
a year ago
I cannot say enough about this place. Trust and quality are two things I look for in an auto place. This place adds great friendliness. Oh did I mention great prices! I received a quote of $3000 in repairs from a tire store on the front end of my Jeep. It has 240,000 miles. I asked Dave at Hughes Custom Tune-Up to take a look at it. He found only $120 worth of repairs that were needed. He said the underneath of that Jeep is just fine. I don't think I have to say I'm not going back to that tire repair place -- ever.
Natalie Betz
3 months ago
They are amazing and have always been our go to on auto work
Steven Trott
a year ago
I brought my car in with a list of things I wanted fixed and he came back with shorter and cheaper list of things that actually needed repair. He could have charged $1000 s more but found the real issues to the problems I was having. Super honest and very helpful. My car drives like new now!
Steven Skotarczak
9 months ago
Very friendly and knowledgeable staff. He even kept my vehicle lifted up and showed and explained what he was looking at. Definitely would recommend.
michael mcdole
a year ago
Awesome business! Great mechanic and business man! Always up front about what needs done and what does not. Always gets me worked in when an emergency comes up.I will never go anywhere else! Thanks Dave!Services: General repairs & maintenance, Auto engine diagnostic, Brake service & repair, Oil change
John Oliver
8 months ago
This place is awesome they all are so polite and they will walk you through what is wrong with your vehicle I highly recommend them
S
4 years ago
Jerry and his team are the best car experts we have worked with! Not only are they knowledgeable, but also very honest and accommodating. We have brought all our cars here for service and repair for the past 10 years. While safety is his first concern, Jerry has always guided us to most economical option for our car repairs - rather than the most expensive ones! Here is someone you can trust....
Maribeth Moffitt (archangel_dusk)
3 years ago
They are amazing! They have helped me with my car multiple time and it has always been good experiences. My car is always done timely and for a good price. The service is also 10/10! I recommend them to anyone who asks!Services: Electrical, Engine repairServices: Electrical, Engine repair
Darren Singh
3 years ago
My wife and I have been going to Custom for over a decade. Jerry is excellent and so is his staff. Really friendly people. They will work with you to get the job done at a decent price, and ensure that you are satisfied.Services: Transmission, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Brakes, Oil changeServices: Transmission, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Engine repair, Brakes, Oil change
Nicholas Lybarger
4 years ago
These guys are fantastic! Had a problem with my water pump and they were able to pinpoint the problem, replace the part, and get my car back to me all within the same day. Great customer service and very reasonably priced! I highly recommend Custom Dyno if you need work done on your car. My car is running perfect now!
Jason Dufair
5 years ago
30+ years of vehicle ownership and I have NEVER had a better mechanic. They never overcharge or do unnecessary work. They always manage to get me in, even when I forget to call until the last minute. Jerry is very professional on the phone and in person. They KNOW customer service. They are honest about whether it s worth it to do a repair or not. Not a bad word to say about these guys.
Christine Harvey
a year ago
I purchased a car in January had power steering pump replaced by them shortly after. Although it's been 7 months since they repaired my vehicle under warranty and they were booked out until September for any vehicle repairs to me they went above and beyond to explain things and keep me getting to and from work.
Benjamin Velten
5 years ago
Great guys who work there that are not just trying to take your money. I had to get a wheel barring replaced and they asked if I wanted to go ahead and replace the other one. I asked if it was necessary and they said no that it was just a little warn down. I feel like other mechanics would have told me it had to be replaced, where as these guys were honest and very helpful. Another time I took my car in there because I thought the alignment was off after I got an oil change. They looked at it realized it was from a tire rotation, so they then fixed the problem by rotating the tires back and only charged me a small amount. Some places I feel would have taken advantage of that opportunity to make money but these guys were honest and very helpful, so they will continue to get my business.
Lola's Mom
4 years ago
My starter went out on my car. I called Jerry and he quickly helped me to troubleshoot the issue on the phone. I got my car in right at closing on Tues. My car was done before noon the next day. They have amazing customer service, are honest and the price was very reasonable. I will not take me car anywhere else.
Angie Aldridge
5 years ago
What a GREAT shop! Thank you to the older fella for the recommendation. Honesty, good ethics, and morals gain more trust with a customer and get you far more business than money and advertising. Everyone in your company should sleep well at night knowing they did great work and treated their customers the way they would want to be treated if the tables were turned. Thank you for fixing my problem instead of creating another so I would have to return. You have just gained SEVERAL more customers for treating me well! I am a lifer....THANK YOU AGAIN!
Jennifer Singh
8 years ago
I have been taking my car to Jerry and Dave for quite a long time. They have serviced everything from an oil change through replacing an engine. They are always fast, always knowledgeable, and always conscious of the cost. I appreciate them taking care of my family's cars over the years, and will continue to go there for years to come.
John B
5 years ago
They performed the work exactly as they said. Stuck to the timeline they said and honored the quote down to the penny. All of these things are a very big deal when choosing someone to work on my vehicle and I will be taking my business to them from now on. Best recommendation I've received for auto diagnostics and repair in 20 years.
Zaikuan Joshua Yu
5 years ago
My car had A/C issues and I had it checked out at another chain store. I was told the compressor as well as the radiator had problem and charged me for more than a grand to get both done. Since I didn't have the budget so I left that store and came to Custom Dyno for a double-check since they've got pretty good reviews on Google Map. Later they found that yes indeed the compressor died but there wan't any problem with the radiator. They allowed me to bring my own parts for a reasonable surcharge (20%) and got the A/C fixed in a day with much less cost compared to the previous chain store. Their honesty deserves a five star and I will use their service as my first choice.
Bader AlBassam
5 years ago
These guys rock. I brought my car in to inspect the suspension setup to help me decide what options I have. They explained everything to me in detail and let me know exactly what needs to be replaced and what still has life left to go. They were very professional and courteous in the discussions we had and were quite fast at their work.Definitely going to bring my car in to them.
Richard Mason
8 months ago
The owner Dave is the most knowledgeable and decent guy you will EVER find in the auto repair business.Services: Electrical repair, General repairs & maintenance, Steering & suspension replacement, Oil changeServices: Electrical repair, General repairs & maintenance, Steering & suspension replacement, Oil change
Luke Renn
3 years ago
I'm usually 100% weary of taking my vehicles to places because I've had very bad experiences. However this place is great. They are friendly and work with you.Highly recommend
Bobbe Molter
a year ago
Friendly, trustworthy, local service!! The Molter's have been taking vehicles to the Hughes family/Custom Dyno for many years!
Francisco Pe�a
7 years ago
Great service!! Excellent mechanics, good timing. I always take my car here. Even once, a problem reappear after six months and they fixed for free due to the warranty with his supplier.
Alex Bakken
7 years ago
I had a persistent oil leak on my car for 20-30k miles and the VW dealer continually stated it was fixed or there was no leak every time I serviced the car. Immediately after my warranty expired they suddenly found the problem and wanted a good amount of money to repair it. Needless to say I was not pleased with my experience at VW and decided to take the car to Custom Dyno.Custom Dyno quoted me a good deal less than the dealer for the same repair and everything appears to be working as it should. I'll be bringing both of our cars here for future service.
Matthew Green
4 years ago
Everything you want in a mechanic shop: HONESTY and QUALITY. . .not to mention price. Jerry and his crew have done OUTSTANDING service every time. I can see why my wife's family always brought their vehicles to him, and why I'll never take my vehicles anywhere else.