Gilliland Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Allison Edmondson
2 months ago
What a phenomenal business! Walt & the rest of the team have been so professional and kind in all of the auto repairs we have needed. They are honest with you about how long the repairs will take. They never pressure you to fix things that do not need to be fixed. I always feel like they communicate very well with me and keep me informed about what is going on with my vehicle. Highly recommend!Service: General repairs & maintenance

  Mitch Dess
2 months ago
Competitive prices and excellent customer service. They communicated clearly through every step of the way and had my issues resolved extremely quickly. I highly recommend!

  Jack DisPennett
4 months ago
Diagnosed my car appropriately after the machine at OReilly misdiagnosed it and saved me hundreds of dollars. Prompt service, good communication, friendly and efficient.

  Dion & Sheryl Bates
8 months ago
Walt and the team here have been great to work with over the years. I have several older vehicles, and I m talking 10 to 20 to 50 year-old vehicles, and they ve done a great job of fitting me in. They provide an honest and reasonable estimate, do great work, and get me back on the road quickly and confidently. I ve been coming here so long with so many of my vehicles that he knows me now by phone number, voice and vehicle when I pull up.

  Maria Scott
11 months ago
Couldn t recommend Gilliland enough! I brought my car to Gilliland after taking my car to the dealership (as I usually do) and being told the repair would be $900 and what I needed/wanted done in the way I wanted was impossible . I was fairly certain it was not impossible, so, I decided to get a second opinion. I stopped in one evening to Gilliland and explained to them my situation. Walt said to drop my car off the following Monday morning and they would see what they could do. Sure enough, they could do exactly what I wanted and for less than $130 and in only a few hours. Very, very pleased with the work and service Gilliland provided. I will be back!Service: Electrical repair

  Brenda Sanders
9 months ago
I highly recommend anyone who needs work done on their vehicles to bring their vehicle to o Gillilands! They go above and beyond to get your vehicle back into good condition. They treat you like family! They are honest and trustworthy!!!

  Belinda Olivares
5 years ago
The service in this place is outstanding. I am from out of town and had a small issue with black ice No one else in Lafayette was even wanted to take a look at our car until four days or so later.Walt in the other hand, was super nice and helped us right away. He was not only understanding of our situation, he also did a great job. I recommend this place, ask for Walt he will make sure that you are happy with the service and safe driving your car.

  James Gourley
a year ago
I took my truck in to be fixed. They did a awesome job. I will tell anyone that asks me about it to take it there. U guys are awesome and do a great job. And the price was amazing. Thank you all. James Gourley

  Larry Fultz
4 years ago
Had an appointment at 8 AM to replace muffler on my van . At 8:30 I was driving home. Great job , fast and very friendly. If that wasn't enough , I paid $25.00 less than quoted. By far the best place to go to get a vehicle worked on.

  Jessica Ewald
2 years ago
I will definitely come back if I have further issues with my car and recommend this place to others. Not only were they able to fit me in on short notice but they fixed my car in hours and were very reasonably priced. I went on a long road trip immediately afterwards and no issues. My car is running perfectly.Service: ExhaustService: Exhaust

  Shane Tate
8 years ago
I seen a lot of negative reviews on here so I thought I'd leave a comment. To be honest, I didn't look at the reviews until after I had them service my truck.I went there and asked the gentleman behind the counter if he could swap out my factory muffler for an aftermarket (magnaflow) exhaust. Once we discussed price I told him to proceed. I picked the truck up just a few hours later, and couldn't be happier. The welds looked great. Muffler was secured down well, and it sounds awesome now.I was treated with respect through the entire transaction. I received quality service in a timely manner.

  J W
10 months ago
We've been using Gilliland Motors for several years, they are fast, have reasonable prices, never try to sell us services we don't need, and have the best customer service.Services: General repairs & maintenance, Auto engine tuning, Engine repair, Vehicle Inspection, Vehicle safety inspection, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto engine tuning, Engine repair, Vehicle Inspection, Vehicle safety inspection, Auto maintenance, Oil change

  Sandra E Lewis
2 years ago
After having dealt with mechanics all over for some 50 years Walter is a refreshing ray of sun. He is strong in every characteristic but he stands out in professionalism and integrity. He is highly organized and Volvo had better love him because it's maintenance coverage is spread thin. Who wants to have to drive or get towed to Indianapolis to Volvo for repairs??

  Shannon Connors
3 years ago
I called concerning my muffler on a Tuesday and they had my car fixed and ready to go by Wednesday morning. The staff, especially Walt, was super friendly and fast. I will definitely be back if I have any other car troubles and will recommend this place to others! Thank you!

  Laurie Millar
3 years ago
Awesome owner and great service to my elderly vehicle. Very honest estimate and repairs were true to the quote, even tho a couple extra were needed. They are helping me keep her safely on the road!Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Brakes, Battery, Oil changeServices: Exhaust, Steering & suspension repair, General repairs & maintenance, Brakes, Battery, Oil change

  Kim Warner
5 years ago
My daughter's car didn't start on Purdue's campus late one night. She called Gilliland and they recommended a tow company. Gilliland evaluated her car and had it repaired the next day. Since that was on Friday, they assured me that they would be able to get her the car on Saturday if she couldn't make it to the shop by close on Friday. I also thought the cost was reasonable and the people I talked to on the phone were very professional and friendly.

  Melanie TS
5 years ago
I've been coming here with various cars for about 8 years now and never had a bad experience. They were unable to fix a recent issue with my car but did everything they could to make it right. I ended up having to go to the dealership for this specific issue but I'll definitely be back to Gilliland next time. Good, trustworthy people who know their stuff.

  Stephanie Schatz
5 years ago
I stopped in because I needed to change my license plate, and I didn't have the correct tool to unscrew the bolts. Another shop I called told me that it would cost $10 for this service, and although I am certainly willing to pay for their time and labor, I thought that price was a bit high. Gilliland Motors told me that they would just change the license plate for free! It only took a minute, and I was willing to pay at least some money for the man's time, but he said not to worry -- it was no big deal. What a nice man! It's not often that I find an auto repair shop willing to do something for free. I will definitely go back if I ever need any work done on my car and would recommend that others try this shop out as well. They are obviously not trying to overcharge for services.

  Angie Sigo
4 years ago
A longtime friend recommended Gilliland to me 5+ years ago & I've been taking my car to them ever since. I have zero complaints. They are professional, friendly, flexible and most importantly, HONEST! On the few occasions that I've had to leave my car with them during the day, they've even given me a ride to work. I cannot recommend Gilliland enough.

  James Loucka
5 years ago
My car got towed here in what ended up a happy accident. I spoke with Walt and he did everything could to get me going and was very pleasant to interact with so I would recommend anyone trying them out. I know I will for my future needs, though they were ultimately unable to help with what I needed currently (tires).

  Marissa Rody
4 years ago
GREAT COMPANY AND UNMATCHED CUSTOMER SERVICE! Was having difficulties installing a trailer hitch prior to a military move to Washington State. Walt was quick to give us a time to come in and even gave us referrals if we needed the work done sooner. Was very friendly, down to Earth, and customer focused. Wouldn t second guess using his shop for any future needs.

  Michael Psarros (Skilopsaros)
4 months ago
If you are on the West side of Greaer Lafayette bring your vehicle's in first to Jonathan ......

  Ann Rudolph
3 years ago
This place is awesome and I highly recommend it. My brakes went out and I was told by another place, I would not get in until 8/13 and in a rude way. Gilliland was very nice and I did not have to wait. Very knowledgeable, and they took the time to explain what they did. They definitely have a new customer.

  Danielle McPherson
10 years ago
I was frustrated with another car repair place in regards to my brakes grinding and a bad attitude from the mechanic there. When I called Gilliland Motors, they offered to let me drop it off a bit earlier than they typically open and drive me to campus so I would be to school on time. They gave me a reference for themselves, someone who worked in administration in my building as well. They quoted me a much lower price than the previous place quoted, and they did not want to know what this other mechanic had said or quoted me for. The previous mechanic told me my entire brake system needed replaced, here they said the front did need quite a bit of work, but not even as much as the first place quoted. And knowing I was a student the mechanic here said he did some shopping around for parts that would be appropriate and safe for my car and and fit better in my limited budget. Everyone was very friendly and professional.

  Scott Lomax
6 months ago
Walt keeps my cars running well at a fair price.

  Rebecca Aho
3 years ago
My sister and I were traveling through Lafayette, Indiana, to our hometown in Michigan, when her car began overheating. We called AAA for a tow and while waiting for the tow truck, we called some repair shops so we could choose a repair shop, rather than simply relying on the tow driver. Gilliland Motors, Walt, was the first to say he would be able to look at the car that day. He performed a pressure test and said that there was a leak, the radiator should be replaced and it would be $420, for everything, but he could not be sure replacing the radiator would solve the overheating. We called several other shops, and found 2 that said $300. We then told Walt that we would be taking the car somewhere else, he was visibly upset. He charge 27.00 for the pressure test and when we stopped at the closest gas station, my sister checked under the hood, Walt did not bother to put the radiator cap on. It was sitting under the hood, by the grill.

  Scott Fields
4 years ago
I took my minivan in to have the shocks repaired. They told me it was my ball bearings and charged a around $1200 to replace them. I'm not saying they didn't need replaced, maybe the did and maybe they didn't. But when I got my van back the same problem was still there and after a second inspection the said it was the shocks. In total I spent around 2 grand. This might have been mechanical error, or like I said they might both have needed replaced, but it seemed like I was either taken advantage of or their mechanic didn't know what he was doing.

  Cargill Faris
3 years ago
Gililand is a great place, very trustworthy and honest guys there, had a bunch of issues on an old Mazda i own. I'm a Purdue student and honestly would recommend this place to anyone in town and any other Purdue students.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repairServices: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Brakes, A/C installation & repair

  Esther Olson
2 years ago
Had a great experience with them! They were able to get my car in quick and repaired the next day. Very affordable too!

  Sam Stukov
9 years ago
I came in with a Lexus LX450 that had differential fluid and grease leaking out of the front axial. They told me that they couldn't do the work due to a specialty tool that they did not have. Instead charged me $55 to tighten four bolts. Then I went to the Toyota dealer who charged $30 to take apart the car to find the problem, give me an itemized quote, put the car back in drive able condition, and gave me a printout of the parts that need to be replaced so that I could go get quotes elsewhere. Save money and time by AVOIDING GILLILAND MOTORS! The mechanic also told me that he thought Lexus was owned by Nisan...