Advantage Auto Glass & Trim Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rahul B
a month ago
Advantage Auto Glass & Trim - the perfect place to get your car windshield repaired, for a quick fix for a chip. Their friendly & professional staff ensure your car receive best attention . The front desk is staffed by welcoming Girls and the technicians in the workshop are both reliable and friendly. While you wait, you can relax in a spacious waiting area with a TV and comfortable seating.

  Marci Dawn Spitznagle
3 weeks ago
Advantage Auto Glass & Trim has been in our community for many years. They are easy to work with and the women in the front office to a great job when you have questions. Their customer service is exceptional. I highly recommend them.

  Joan Carroll
2 months ago
Helpful and friendly. Helped us out on short notice when our car window was broken while traveling. Fast service so we could getback on the road.

  Angie Britt
a week ago
Very nice employees and very fast repair for auto glass repairs. Not expensive either.

  Ray Faber
5 months ago
They treated my wife with respect and did a great job on my rock chip. Sometimes my wife has a hard time at auto shops. Not here great job.

  Bobby Pifer
8 months ago
Store in Lafayette Indiana, they replaced the windshield and left glass piece in car also when getting the car back there was a water stain and greese marks around sunroof on the headliner. The headliner didn't have any stains or marks around it when we took the car to them. I've only own the car for less than 2 months, they've had it for close to 2 weeks of that, but they denied it's something they caused. Bad place to take a vehicle. They did tint the front door windows and it does look nice right now but it's only been a week, I'll have to wait and see if it stays that way.Just got a call from, I believe he said to be the owner, this person did not want to hear what I had to say. He is a fast talker, arrogant, and rude.Service: Installation

  Jason Fulk
8 months ago
The "old man and the kid" aka Claude and Corey did a great job. Real good guys. I wasn't super happy about them back ordering my windshield, but I know that's not their fault. Things happen. Awesome service and they came to me!Service: Auto windshield repairService: Auto windshield repair

  Doug Granlund
a year ago
I had my rear window replaced. Did a great job, spot on time as promised, people to deal with were great. Did a great job overall with the truck. Took care of the insurance clam for me. Highly recommended. Great job Advantage Auto Glass.Service: Auto rear window replacementService: Auto rear window replacement

  Mercedes King
a year ago
Replaced the window of my BMW 330 xi the same day we dropped it off & I was planning to wait on it a few days. Gave the cheapest quote I could find find and that s with me looking in about an hour and a half distance locally. The staff was super friendly and seem to have a good time. I d definitely go to then again! Thanks guys!Service: Auto rear window replacementService: Auto rear window replacement

  Perriguey Enterprises
2 years ago
Missed appointment the first time to have glass installed at my location for a class 8 commercial truck. They did however reschedule and did a very good job and made it right. Will continue to send my glass work to them due to taking care of the problem in a timely manner and being very professional. The installer that came out was great. Very easy to work with.Service: Auto windshield replacement

  Craig Moran
a year ago
These guys never disappoint! They have done a couple windshield replacements on my vehicles and also did an interior rear view mirror that I was unable to get to adhere using a 3M kit. They also did a fantastic job replacing the convertible top and window regulator on my girlfriends old VW Beetle.Services: Auto power window repair, Auto windshield replacementServices: Auto power window repair, Auto windshield replacement

  Jeromy Smith
3 years ago
Took my work truck to Advanced Auto Glass and Trim Inc. to have the windshield replaced and a visor tint put on. Everyone was very friendly and courteous, the services were exceptional and thorough and the cost was fair.I highly recommend their services and will be bringing any and all of my company vehicles/personal vehicles to them in the future.Thanks for being one of Greater Lafayette s amazing businesses.Service: Auto windshield replacement

  Sarah M
11 months ago
This shop was professional, timely, and had the best rates for me paying out of pocket and needing a recalibration. Will recommend them to anyone in the area needing glass work on their car

  J. Eller
2 years ago
*Update* July 2021 They did it AGAIN! Replaced both windshield and sunroof glass on my new(er) car. Wonderful, professional service from office to workshop. Simply the best!!!..... After not one, but two failed windshield installations by another local company, Advantage did an OUTSTANDING job of assessing the situation, and installing a new windshield right away. The service technician answered all my questions clearly and the office personnel handled the complications involved in the insurance claim quickly and easily. I highly recommend this qualified and professional business, and am grateful for their excellent work. Forget the rest, use the best!Services: Auto windshield replacement, Sunroof glass replacement

  Ryan McEntire
a year ago
Advantage Auto Glass & Trim was highly recommended to me from a friend and they did not disappoint!The process was handled quickly from helping me file an insurance claim to the replacement of my windshield.Thanks again!

  Shawn
2 years ago
I had a leak in my truck windshield and I scheduled a day to get it repaired. The shop manager came out to inspect my truck and without even asking me where the leak was he said I would need a new fuse box and a new gem box . I explained to him that I was aware of the fuse box issues and I had already cleaned and repaired them . He said he would have to do 125.00 leak test on my truck and then call me with an estimate. So I scheduled another appointment, drove 40 miles to drop off the truck on a Thursday morning , I never heard anything back . That night it poured down rain , so I called to check on my truck , they said they had got busy and didn t have time to look at the truck , so I ask them if they left my truck out in the rain all night and the shop guy said yes . I then went there to check and my husky floor mat was full of water ! When I ask him why he didn t pull it in before the rain he said it didn t matter because it already had a leak , and he was going to have to run more water on it to find the leak , I ask him if he covers the electronics and fuse box with plastic before he tests with water , he said no never ! I would probably have to replace them all anyway ! I told him to give me back my key . I drove three miles down the road and my transmission wouldn t shift , my power windows weren t working and my fan blower Motor was stuck on ! I made it to magic glass , they gave me a ride back to my other vehicle , then replaced and resealed my window while I waited and for $240.00 my leak was fixed ! It was my windshield just like I told the guy in the fist place . Now I had to drive my truck 40 miles home with the transmission slipping and the heater on hi trying to dry out the gem box . This was total negligence on there part . This idiot in charge of the shop could have cost me over a thousand dollars in repairs ! Stay away from that place !!!!! Completely unprofessional !!!!!

  RDW
2 years ago
Pretty good job. I had my window punched out and got new glass. The glass was not tinted like the rest of my car so I went here to get it tint. The tint matched and looks great except for the part you see from the cars interior. The interior part does not match at all and is disappointing seeing that. Over all I would recommend going here if you want a good tint on your vehicle.

  Mark Rumps
a year ago
Had to have my rear glass replaced on my car. It was shattered. They got the glass in the next day and had it done in just a few hours including the rear defrost. They also completely cleaned all the tiny glass pieces from the car. Excellent work!

  Gregory Whited
5 years ago
I recently had a windshield replaced in my truck and also some tinting done as well. Tavis and the crew did a great job. The customer service staff up front were very prompt, polite and professional working to get the right windshield ordered. I ve seen other reviewers that reference the office staff negatively, however that s never been my experience at all. I would highly recommend this shop without hesitation to anyone looking for auto glass needs or tinting services.

  Sierra Pyle
2 years ago
I would not recommend this shop to anyone!! If i could give 0 stars I would. They had my car for 2 weeks for what was supposed to be a 2-3 day job and my car wasn t even fixed when I got it back. I called every couple of days to get an update and was continually told a different day that my car would be done. After about a week I was told that they could put the sunroof back together and I could come get the car and bring it back. I declined because I just wanted the sunroof fixed! After 2 weeks they finally told me that the guy who was supposed to do the job hadn t been there and they didn t know when he would actually be back so they wouldn t be able to do the job. When I picked the car up it hadn t been moved from the place that I originally parked it or worked on at all in the 2 weeks that it was there. I took it to the dealership and got the repair done and got the car back the same day I took it in for 1/4 of the price that this shop wanted to charge for their so called premier work. This place is a joke!!!!

  Cari Painter
4 years ago
The receptionist was very kind and more than helpful, treated me with respect. Russ, the repair technician, came out in 20 degree weather and took his time repairing not one but two windows in my Subaru. Did an excellent job with both windows, cleaned everything up and was polite as I could ever ask for. I definitely will go back here for any glass repair

  Marcius Strawhorn
3 months ago
Great job took 1 1/2 hours to get in an out . Again thank you !!

  Tim Graham
9 years ago
Excellent work. We took a Chevy work truck to have the falling headliner replaced and both drivers/passengers side seats patched. The seats were ripped from our guys getting in and out. The owner did an excellent job matching the vinyl. They also cleaned the seats after they were done. The seats looked brand new. My truck was also delivered to Premier Auto Detail upon request. Thank you for a job well done. We will be back!

  heather davis
3 years ago
I called the company 2/2 about cost of replacing my tech windshield because of a large crack. They told me that by dropping off by 8a 2/3, they could have it replaced AND recalibrate the windshield (because of technology) by 430p that same day. During the repair, they discovered that one of their employees was out per COVID and had many orders to take care of. This is not told to me till 5 min after my call at 430p that "I was on my way" (they knew they were short staffed, yet the office didn't bother to check on the status of the recalibration earlier in the afternoon in order to let me know sooner so that I wouldn't be shocked as I was getting back via a coworker or make other arrangements). They offered that I could leave it another day or they offered to pick up at my work and bring it back. I stated that I would NOT prepay for the calibration portion till it was completed. When I got there, I was then told by the office personal and the owner/manager that would insist on the prepayment for a service that wasn't done. Because my voice was raised and frustrated, the owner/manager became involved with similar tone and stated that "his insurance wouldn't cover him transporting my vehicle without prepayment should something happen to/from my work". After we repeated our issues and lack of compromise or full understanding of my frustration from the lack of customer service, there was no offer of discount for inconvenience, lack of customer service (clarifying the new deadline because of short staff before 430p and before I called to state I was on my way so I could have made other arrangements beforehand) or even compensating for a Lyft/cab ride to go from my home to work and work to shop by offering a discount on either the windshield or calibration. Instead, I had to either accept prepaying for the calibration, bring it back another day (being without my car on another work day since they are not open on the weekend) or have it calibrated at the dealership (which they previously claimed they were "the only company that could recalibrate"). I chose the dealership to get away from this very poor customer service and lack of understanding of what could have/should have happened BEFORE 430p.During this whole ordeal, they never once told me when I should remove the tape on my windshield to ensure it is secure, when I could go through car wash, etc. I also discovered that their employees felt the need to go into my backseat (btw, this is a Jeep Cherokee) in order to replace a FRONT windshield. This was discovered when I noticed everything in my front seat (including money that was "tucked away"). I also discovered that their fee to recalibrate ($199) was drastically higher than dealership ($65). I will NEVER return to this company and would highly recommend that no one else do business with them.Services: Installation, Auto windshield replacement

  robert young
10 years ago
They replaced my windshield. No issues what so ever. Staff was professional. Owner even took the time to explain work performed. Excellent workmanship and was completed exactly when they said it would be completed. In my opinion, five star service without a doubt! Definitely recommend this business. Don't take my word for it....read all the other reviews!Thanks again Advantage Auto glass!

  Dave Voteau
9 years ago
Have used Advantage many time and they have always been first class. Tavis and his crew always are professional and get the work done right and are always friendly. There is no place else I would take my vehicles for this type of work. I have asked around and have they have a great reputation.

  ALICIA
2 years ago
I called everywhere! Wanted almost 300 too fix my windshield... Was referenced by chuck Bronson. So, I decided to make the call. So glad that I did because they offered to come out and put it in for 208! Not only is that a heck of a deal but the lady at the front desk was courteous and nice and nothing but helpful. I want to extend my absolute thanks imma finish my review tomorrow after they put the glass in.UPDATEThey put in new glass unfortunately it also cracked from stress.. No problem they came back in a few days too do it right. I highly recommend them for your windshield needsGreat job

  Hannah Smith
4 years ago
Advantage Auto Glass is likely who I will call first going forward. I called about ten different auto glass/body shops for a windshield replacement. Advantage Auto was cheapest by $100+ and they came directly to me for no additional charge. Loved that. They installed my new windshield quickly. After having the new windshield for a few days, I realized the glass had a distortion nothing that Advantage Auto would ve necessarily seen because it was pretty subtle but irritating to me. I called to ask about it and Advantage Auto sent out a new windshield the next business day, no fuss, no charges. They had fabulous service and were very easy to work with. I ve had no issues with the windshield since getting it. Thanks!

  Dylan Wescott
3 years ago
I was told April 2nd they would be out to fix my window and they rescheduled. Then was told the following Tuesday they would be out to fix my window and by 2pm nobody showed up so i gave them a call and they said they would have to reschedule again after already saying they would be out tuesday and never called me and told me they weren t coming out til i had to reach out to them. The manager is very unprofessional and arrogant. They proceeded to tell me the only way i would have my window fixed is if i brought them the vehicle after setting up 2 appointments for them to come to my house to fix my window. If i could leave a negative review i would. I HIGHLY RECOMMEND SAFELITE AND NOT THESE PEOPLE.

  tillynsam
3 years ago
I called the nationally televised auto glass replacement company and the earliest they could accommodate my needs was nearly a week out. Their price quote was astronomically better. I received a call from the technician prompting me on his arrival and before I could my coffee cup up his smiling face was greeting me at the front door.