McGonigal Cadillac

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin C
a year ago
Salesman A.P. was wonderful to work with.The upper sales team are scam artists, they do their best to make sure they get as much money out of you as possible and smile and try to make you feel you are winning a great deal when you are really getting screwed. I have bought several vehicles from this place and this by far was the worst experience. One guys name was steve (manager) and I don't remember the other guys name. They also gave us 14k for our 20k Infiniti , we bought the new caddilac xt5 which is a great car so far. I suggest you be very savvy with deals or take someone with you who is like myself.Hope this helps

  Jeanne Harwig
a year ago
If you want a low ball on your trade in then this is your place. They offered me 6k less than any other dealership I talked to. There are plenty of other dealerships out there make sure you know your cars worth before going to this one.

  Michele Brouse
2 years ago
Absolutely amazing! I high recommend using McGonigal for any car purchase. The communication was fantastic, the customer service top notch and closing on my new Escalade took 15 minutes. Not a minute wasted. Thank you so much!

  Andrew Vinson
a year ago
Service is terrible!!! I had an appointment at 9:30. Arrived at 9:20 they knew I was waiting. Set there for over an hour with no one even coming to speak to me after checking in. I went up to ask if they had found anything out. Service advisor said they had not even pulled my vehicle in yet. I was in this industry for 15 years and would have never let a waiting customer set that long without speaking to them especially when they had an appointment. I will never return to this dealership or recommend them..

  Two Penny Puppet
2 years ago
After agreeing to the basic outline of the sale, they took a security deposit and i went thru the loan application process. They agreed to hold the truck for 3 days till i could get my trade-in there and go thru that process. 24 hours later they notified me that they went ahead and sold the truck to someone else, after taking my money??!! This is an unacceptable business practice.

  Melissa Boonstra
2 years ago
Immediately after arriving on the lot for the first time, I was dazzled by the wide array of new and pre-owned automobiles.After walking in, I was impressed by the spacious showroom and welcoming climate the receptionist provided. Feeling attended to the way I was, during any portion of a car sale or upkeep appointment is critical to me when making a major decision such as a car purchase. I feel Mcgonigal certainly does this!

  Teresa Dando
3 years ago
Love this place, especially for an oil change! They're so fast & courteous! They even offer free beverages, free wifi & television while you wait! Highly recommended!

  Nancy Mills
2 years ago
It's a beautiful dealership with friendly people. The service department is top notch, they have been super helpful and have gone the extra mile for me and my vehicle.

  Rusty Shackleford
2 years ago
No need to complain about details. Service department did a great job of helping us make the decision to take all future business elsewhere.

  Michael Garber
a year ago
Didn't bother letting us know that they had sold a car we were interested in. We found out after driving 100 miles from our home.

  Linda Eltzroth
3 years ago
Excellent customer service in Sales as well as Warranty explanation. Very courteous and friendly. This is our second experience.

  David Bair
5 years ago
the repairs were done satisfactory , they did not do an oil change which i asked for so i had to make an appointment at my local Cadillac dealer to get that done just 2 days later.

  Sheila Peck
3 years ago
Best dealership to do business with. Best service for any scheduled or unscheduled maintenance work. The nicest people to help you. I trust McGonigals!

  Steve Wylam
6 years ago
Great experience as an out-of-town buyer. Took care of the details via email and phone - and delivered vehicle to me. Highly recommend.

  Tamara Hamilton
2 years ago
They have great customer service I choose to spend my money where I get great customer service you can spend your money anywhere so why not spend it where you are appreciated

  Darlene Phalen
2 years ago
We buy all our cars here. Very clean. We love our salesman.

  Albert Keller
2 years ago
I live out of state I am visiting relatives here went there to check out a problem and they found it and repaired it on the same day ,all were very friendly .

  Dan Meyers
3 years ago
Very quick, reliable. Didnt upsell me. COVID canceled the donuts & coffee, though...

  Janice Harp
4 years ago
My tire was replaced in a quick fashion and the service employees were very kind and efficient.

  Janet Reed
3 years ago
In and out quickly. Friendly, courteous interaction with staff. Covered service well

  Darrell Monroe
a year ago
They are very nice people and a very clean waiting area.

  gina barnett
3 years ago
These guys are the absolute greatest. Love taking my car there for service.

  Ashley Johnston
6 months ago
Very poor follow up, disappointing.

  Tony Browning
a year ago
Lost me in their system. Took about 20min to locate my info. Bought a new car 2yrs prior.

  Doris Scott
3 years ago
I at first had issues but I can Truly say Mr Steve P & Associates #Make It Right-Thanks

  Gary Dennis
a year ago
A little pricey, but all else was excellent!

  Maureen Lindsay
5 years ago
Great car and great service.... Will recommend your services..... Thank you McGonigal....

  Misti Sukle
a year ago
They took good care of me today

  Jim Dyer
2 years ago
Great dealership. Always treats us the best.

  Rex Harvey
3 years ago
Trying to buy a new car. Sales staff was attentive and tried to meet our expectatiins.