Kokomo Marine

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joseph Mitchell
a year ago
I purchased my first boat last year from Kokomo Marine, and cannot say how great the purchase went! Friendly family run business that handled everything I needed and a few extras that I wanted. The delivered the boat on time and walked me through everything and even setup my fall storage and winterization. Great boat and even better marina to work with. I ll be a customer for life.

  john Hopkins
2 days ago
Best and most knowledgeable staff & owners of any Marina I have visited!! Thanks for your 50+ years of Service & Evperience!!

  Matt Freeman
7 months ago
Dale and his team are extremely knowledgeable about watercraft s. They are extremely busy and it reflects in their turn around time. I brought my boat in and it too 4 weeks to get some plugs and a battery charger replaced. They didn t put it back together correctly so the boat has to go back, but Dale will make it right.I would recommend them over other local marinas.

  Jeffrey Seagrave
6 months ago
I have received nothing but great service from them. They are extremely knowledgeable and willing to go the extra mile. I would highly recommend them.

  Basraon Business Connection
a year ago
We dropped our boat off three months and I called at least once or twice every week to check if it was ready but we finally just got the boat back. We only needed an oil change. They gave me the bill of $1955 without giving me an estimate. Now they're saying that if I don't pay, they'll take out the parts. Very unprofessional, the lady at the counter was rude as well. Do NOT recommend.Services: General repairs & maintenance, Engine repair, Oil change

  Dan Phifer
a year ago
I bought a new boat from Kokomo Marine and had a agreement on service. They don t do what they say there going to do. Receptionist is the rudest person, how she keeps a job is beyond me. I ll never go back. Tried to buy local, but it was a huge mistake.

  Andy Mulis
3 years ago
I took my boat to them for the first AND last time this year. After discussing the prospect of filing an insurance claim to repair my boat, they asked me for a dollar limit not to exceed. I gave them $1500 as the limit. They never gave me an estimate and I had to call repeatedly for updates and always got should be done this week . A month later, they finally told me I could come pick up the boat the next day. That evening, I received a call stating that my repair was almost $1800. When I expressed my concerns about the limit being exceeded, I got a call back 10 minutes later that it was $1572 (still over the amount I gave them). They were apathetic and unapologetic, never even acknowledged they they didn t call me about the repair amount. As a business professional, I found the entire experience to be underhanded and unethical. I will NEVER use them again and discourage anyone from using them. I think their tactics are shady and their communication was awful. Not sure how their business has survived for this long.

  Kirby Hess
2 years ago
Took my boat here to get a few things fixed, I told them if they go over 600$ to give me a call, then they act like they don't understand why I'm upset when they tell me it's over 1,000$ and they never had my permission and never called me. They did not want to do anything to fix it either, They replaced parts on it that were just recently replaced did not need replaced. Their communication and customer service is awful, the people I was dealing with were very arrogant and unprofessional. Would never recommend doing any sort of business here ever.Service: General repairs & maintenance

  Rob Armstrong
3 years ago
A big thank you goes out to Nathan, Amanda, Dale and the entire staff. They went the extra mile to make sure I had the correct parts that I needed and to service my boat and trailer. Nathan is a top notch mechanic and would recommend them for any of your boating needs!Service: General repairs & maintenanceService: General repairs & maintenance

  Lindsey Roberts
2 years ago
Very unprofessional as a company. They quoted to run a diagnostic on a boat motor and ended up "repairing" the motor and charging repair costs without being authorized to perform the work. The boat was immediately taken to the lake when picked up to test it and it is still not operating correctly and now has more issues wrong with it. The company is refusing to make it right but offered for it to be brought back for more diagnostic and services immediately at owner expense. Why would anyone take it back to you when you didn't listen the first time and already didn't fix the problem the first time? Bad business and bad customer service.Services: General repairs & maintenance, Engine repair

  Chris Lawson
a year ago
Friendly staff, but prices could be a bit better on some items. If you need stuff fast and cant wait for cheaper prices and websites to ship, they probably have it.

  S White
9 months ago
Very helpful staff. They go out of their way to assist those that have no experience boating.Service: General installationService: General installation

  casey coverdale
3 years ago
Great people, they do great work and the prices are fair. They've rebuilt my engine and it runs like it's brand new again. Give them a try they'll impress you.

  Byron George
4 years ago
BEWARE,BEWARE,BEWARE. THAT IS ALL I CAN SAY . I BOUGHT A BOAT $18,000.00 AND NEVER GOT MY COVER FINALLY DALE GAVE ME MONEY BACK SO I COULD BUY ONE BUT THEN SHORTED ME $50.00 AND I NEVER SAW THAT AGAIN. NOW VOL. 2, TALKED TO DALE about a wiring harness that goes from the trailer to my vehicle .told him it was an 8 wire harness and gave him the color codes .He said he new EXACTLY the one i needed . So he sends me a 4 wire harness. I called right away and told him that isn't what i needed I TOLD YOU 8 NOT 4 . Dale then said he would get Lowe on the phone and call me on what one was right. Vol. 3 waited 4 weeks still no phone call but he sure took my money over the phone. Charged me $44.00 for a part that i could have gotten at Walmart for $7.00 now still no refund. They are too busy to refund money but not to take it.They will NEVER EVER call you back unless it is for you to buy a boat.Believe me DON'T BUY A THING FROM THEM!!!. NOW I WILL WRITE THE ATTORNEY GENERALS OFFICE ,BBB, AND PUT SOMETHING ABOUT MY EXPERIENCE IN THE KOKOMO EDITORIAL .TO GET MY MONEY BACK.

  Kyle Timme
6 years ago
Purchased a brand new lowe fishing boat from here and could not have been happier with their service. They were very willing to help us answer the many questions we had and also were very competitive on the price. They followed up with their promises and were knowledgeable about the electronics that were avaliable for the new boat. I would highly recommend purchasing and boat from Kokomo Marine and will purchase my next boat from them as well. Thanks a ton for the excellent sevice!! Nathan and Dale are top notch!!

  Aj Marine gunner t
10 months ago
Dale is always amazing and helpful. Have bought several bass boats from him

  Amanda Miller-Maupin
7 years ago
My husband has always had Ray work in all his boats! Now his son Dale runs the place and we would Nvr go anywhere else! Always get amazing service and there customer service is 100%

  Terry Timmons
6 years ago
Had to take my lower unit into them multiple times in the last few months and each time they wonderful service. I recommend kokomo marine to everyone i know with a boat. They're quick and knowledgeable about their work. So of youre in need of a place to do good work and quick work, call them. They've always awnsered my questions. If or when i get a new lowe fishing boat. I will be going through them.

  chad hensley
11 years ago
I purchased a winshield from Kokomo Marine in Nov. 2010 paid in full. After over a year of waiting for a winshield it finally came in and it was not the correct winshield for my boat. Kokomo marine had already removed by broken winshield and now had to reinstall it to make my boat useable. (The trim piece was broke off the passenger side which was the reason for replacement) I paid in full for that as well.Now here we are almost three years later, no winshield, no follow up calls, nothing.When I called to ask for a refund on the winshield I was told and I quote "If you can get Four Winns to reimburse us then we will reimburse you for the cost of the winshield as it was a non-returnable item"The correct item was never ordered!!!!! And thats my fault?Do not do business here.Chad Hensley

  John Weaver
6 years ago
i had a bad experience here but the guys here made it right and now my 1978 15 hp runs like a new motor these guys are great at what they do i will go back thanks to everyone there

  Doug Arnold
3 years ago
Walked in, 3 people behind the counter and not one hello, can we help you find something, nothing. I stumble are for 5 minutes found what I needed took it to the counter and not a word from girl ringing me up. Walked out without a thanks for coming or anything else. I'll get what I need online before I spend a penny in that place again.

  Katrina Mundy
8 months ago
Bought a tri toon, super reasonable price!

  Bass and Beards
3 years ago
Staff is nice and Dale is always friendly and ready to help. Bought all my boats from him.

  Zach Stevens
4 years ago
Terrible customer service. Stood at counter for 5 min and woman wouldn't help me or say anything. I just walked out. Never going back. Also hard to get them to answer the phones.

  Steve Dismon
a year ago
the only place I know of that works on older boats. incredible people!!

  Cindy Carver
2 years ago
My husband and I purchased a pontoon from Kokomo Marine. Great service and very professional.

  Steffhan Taylor
a year ago
A bit high priced on boat seats & pedestals. Better to Use Overstock & Amazon

  DANIEL SMITH
4 years ago
Absolutely the worst customer service ever.. very rude and misleadingDo yourself a favor and stay away from this place

  Michelle Davis
6 years ago
Dale is very knowledgeable and friendly! Nathan is also very helpful. Great place for boat repairs!

  Jeff Carnley
a year ago
Everything there is way overpriced because they know you pay it or drive an hour or more