Eriks Chevrolet Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Burchette
3 months ago
My friend got a good deal on a truck

  Dewayne Dehart
3 years ago
Phil kept me up to date on the repairs and patiently explained all the charges. Had an aftermarket warranty and he did all the leg work to make sure what all it covered. Not many major repair shops will put in that effort (Brad Howell especially). Very pleased with Phil and the whole crew.

  Hailey Thompson
a year ago
Had to get an air bag replaced, due to recall they had me in and out in about 30 minutes! And they were pretty busy too!

  Darrell Monroe
a year ago
They will sell you a vehicle, but good luck if it needs service. Mine has been in 4 times for the same problem. Still NOT fixed. They recommended I take it to another dealership. Imagine that.

  Robert May
3 years ago
My GMC Diesel Truck lost power and I was not able to drive it. I had it towed to Eriks Chevrolet. It did not have any codes on the computer showing something was wrong. They stated it was a fuel solenoid and after a very long discussion where I stated several times that it was not the fuel solenoid they stated that the GM tech assist has stated this was the problem. To my regret - I finally agreed to the repair. The did replace the solenoid (1600.00 charge) and told me that although this was bad it did not fix the problem and that another problem still existed (two problems??). After having my truck for two weeks they called and said the fuel injector pump is failed and the truck need a new pump, fuel rails and injectors at a cost of 10,000.00. Yes you did hear that correct - 10,000.00. I asked to speak to the mechanic and challenged him on the diagnosis. He stated that he did not believe the injector pump was failed but this is what GM assist is telling him to replace. I told the service manager to stop working on the truck and I was sending a tow truck to pick it up. I towed it to Great Lakes Truck and Auto. They worked on it for less than two hours and found a failed mass air flow sensor at a cost of 178.00 dollars. Diesel truck runs perfect after this repair. ERIKs had my truck for two weeks, charged me more than 1600.00 and did not fix it. I took it to a non-GM service repair center and it was fixed in less than two hours. When I requested money back from Eriks Chevrolet service manager - they told me that I had approved the repairs and they did nothing wrong as they were following the direct instruction provided by GM tech Assist. When I drop my vehicle off at a service center my contact is with that repair facility. When Erik Chevrolet contacted GM tech assist - that was their contract not mine. To tell me they owe me nothing as they did nothing wrong - is an insult to me as they did nothing right either. A good repair shop is hard to find. If you find one stick with it or they may stick it to you.Service: General repairs & maintenance

  Brian Tussinger
2 years ago
1 and 1/2 hrs to get oil changed with an appointment. I has on time I ask how long on arrival was told 45min. To 1hr. Other than that ok.

  Gary Barker
7 months ago
Exceeded expectations addressing a drivability issue with transmission

  Andrew Luke
a year ago
great staff, worked with me on my schedule and got the job finished correctly. would recommend them to anyone.Service: Oil changeService: Oil change

  Judith Justice
8 months ago
Can always count on the service department to get issues fixed.

  Angel Crull
2 years ago
Very friendly and nice and done a great job..Plus they put plastic covers on my seat and steering wheel

  E H
3 years ago
Wasn't there for service yet but Jay Bass sold us a car and handle everything for us very well. We were treated very well and given a great deal.

  Lisa Mellinger
a year ago
Didn't have the part in stock, so we will have to go back in again.

  Chosen Child
a year ago
Bought a car here a few months ago. One of the best auto buying experiences ever.

  thomas dalton
a year ago
Had an oil change done. Only complaint is pricing.

  Sara Peterson
2 years ago
Great service, friendly people and a short wait time. We always go to Erick's.

  Troy Johnston
3 years ago
Refused $$ to hold the truck and there run around is the reason I haven't owned any Chevrolet in 20 years. Would not recommend, customer service is a 2.

  Alicia Mabus
2 years ago
We got our from here and had the best exp from the whole experience

  rickey harden
3 years ago
Good Service best I have had for quite some time

  Mark Cobb
2 years ago
Good service, got warranty work done

  Ron
a year ago
Oil change, got back at promised time

  Gary Smith
2 years ago
Took good care of my vette

  Scott Callihan
2 years ago
Great people and great facilities.

  Danny Bowman
2 years ago
Really expensive oil changes.

  Brad Glosser
3 years ago
Fast reliable service

  patrishia Torivo
3 years ago
Super nice people

  Jeff Hounchell
3 years ago
Friendly service.

  Dagna Helvig
2 years ago
Great!!!

  Philip Kline
2 years ago
Very professional

  Sandy Kern
3 years ago
Any automobile needs