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- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bethany K
3 months ago
After looking at a few different lots, I ended up at Byrider and I am so glad I did. Mike and the rest of the team did a great job helping me finance and make a solid decision. I absolutely love my car and highly recommend working with them. :)
Eli Crafton
a month ago
Called to get details on a car, pricing would not be given over phone or website Instead tried to directly push me to apply before I knew how much. 15k they have a 5k car priced at over double the real value I asked how much the warranty was and was given 3 different price points each time I spoke to them . After wanting double the price of the car they said the lowest % given currently is 23%!!! Not 2.3 23!!! They want practically quadruple the price of the vehicle and won't let you deny the warranty and solely take care of upkeep costs. This is the most money hungry car scam I've ever seen they just informed me the Kokomo location bought the Lafayette location so be wary. If you have bad credit please go elsewhere for a better percentage and pricing because this place will not supply the lube when they stick it in! Wish I could give 0 stars sorry for everyone in the Kokomo area who's been tricked into a crazy 8 YEAR car loan this place is criminal. Devon Lafayette GM try better.
Kendra Robertson
4 months ago
I purchased a vehicle 3+ yrs ago, went in today and got a trade in and drove away with my new car. Very pleased, very happy. Byrider is amazing. Very friendly, they made it super easy. Thank you guys for all you did to make this happen!
Chris Miller
3 months ago
Not very understanding of situations. Had to have a replacement engine installed under the warranty and was told there was a deductible. It was in before that with same issue. Did not have to pay a deductible then. Was told that because we just got the car that s why they didn t charge a deductible. Not very customer oriented and I will never shop there again. All they want is to make a profit and don t care about their customers. I will never shop with them again. I ve not had the car 6 months and I ve had a problem with it since I bought it. I m don t with this. If I get another vehicle I will take the car back and tell them to keep it. Don t ever buy from them!
Tina Guss
5 days ago
They were very nice and patient with me as I reviewed and drove several vehicles before making a decision.
Joha'an Williams
3 weeks ago
Quick and easy oil change for only $20, can t beat that! Workers are all very knowledgeable on cars and made sure to give me great service!
David Levine
a month ago
Awesome, amazing service! Not only affordable and fast, but teaching me things about my car along the way! 5 stars all day
Angela Bailiff
5 months ago
Troy took very good care of my service needs. He got the job done fast and for a good price
Tiffany Robertson
4 months ago
My wife purchased a car from you then traded in her car for a different one. Everyone was super helpful and did it all in a timely matter. Everyone we have talked to have been super helpful. Including the service department Thank you all
Justin Wright
4 months ago
Mike took care of all of our needs and Helped out a lot. One of the best experiences buying a car that I have had. Thank you so much!!
Kyra Smith
4 days ago
Ronnie was such a great help for my first car purchase. Would refer anyone to him.
Debra DeYarmon
3 weeks ago
Ronnie was great! He is a very knowledgeable. He worked with us to get us in a vehicle we could afford. Ask for Ronnie
Averi Shaver
2 weeks ago
Ronnie Manns was great and EXTREMELY helpful during me buying my first car.
Pablo Escalante
2 weeks ago
Ronnie was the greatest help with getting us a car and made it easy and quick! We highly recommend him!
John Wasson
2 months ago
I needed a brake change in a hurry! JD Byrider services had it ready overnight! And at a good price! So thankful
Christina Scott
7 months ago
I purchased my vehicle here a little over a year ago.Not a single person in that building has been anything but up front with me. The sales team was kind and quick. The finance department was very clear about the terms, interest rate and condition of the vehicle. The salesman that handled my sale was knowledgeable and helped me get a car that I wanted, not any more or less. The first time I was listened to at a car lot, to be honest. I've always been treated fairly and with respect.They also made sure I had a clear understanding of the warranty and encouraged me to call if I had ANY questions in regards to any portion of my purchase.One year later, my car runs great. I can't speak to the service department, as I have yet to need it.I know this is a "bad credit" lot. But I was never treated a such. Quite the opposite really. I was repeatedly told how much my satisfaction meant to the team and that it was important to them that I was getting the car I needed within my budget at the time. And I plan to return for my next purchase regardless of my credit score. Witch is thriving, now by the way as CNAC reports payments promptly.
Trey Thorn
4 months ago
Mike at Byrider has helped me tremendously with my first every car purchase. I would recommend him and them for anyone looking for a new to them car.
Brandon Lunsford
a month ago
Incredibly helpful staff, good deal, fair payments. Love the warranty!
Marcus Woolever
3 months ago
Mike did a great job helping us get in a car. Everyone there was really friendly and did a great job.
Wanda Abbott
4 weeks ago
Ronnie was very friendly and funny. He made the process very easy. Very knowledgeable!!
Larrisa Mauermann
8 months ago
They got me into a super nice car. My payments came out even cheaper then we discussed. Mike was super friendly and knowledgeable. Great perks for buying here as well!
Chae Howard
5 months ago
Very high interest very demanding on payments they give you no leeway they will not work with you on a payment no matter the situation. Would NOT recommend it is a headache. No late payments are allowed no matter what they threaten to repo no matter the situation! If you need a car I would suggest going else where before here and use byrider as your last resort!!!
Lerico NasheRationGaming
3 weeks ago
Ronnie is a great guy and got me into a good car
moriah cicalo
8 months ago
My boyfriend purchased a vehicle from them on a lease. They took advantage of the fact he was in need of a vehicle and gave him a disgustingly high interest rate of 20% annually. If you are thinking of purchasing a vehicle from them, I would encourage you thoroughly discussing their interest rates, as well as their original offer of their vehicles. The vehicle, used, in off-the-lot conduction is $7,520 according to Kelly Blue Book. He was offered the vehicle at $14,500, again, with a 20% annual interest rate. Meaning the interest goes up 1/5 of its dollar value EVERY SINGLE YEAR you are paying off the car lease. I would discourage purchasing from them in the Kokomo location of Indiana.
Meghan Rose
2 weeks ago
Awesome service!! So helpful and fast! Thank you so much !
Larry Hawks
a year ago
This is my second vehicle from Byrider in Kokomo. I love the fact that every car comes with a 3 year/36,000 mile warranty. Go see Mike he'll work hard for you. Overall great experience!
SynShadowsFoREVer Vengeance-Christ
6 months ago
Excellent service Troy and service department for getting my car fixed in a fast friendly manner would highly recommend anyone to JDBYRIDER
Ken Bishop
a week ago
Treated like royalty....darn good people.. I wish all car repairs companies were like JD By riders repair shop...the manager is as top shelf as you can get.....
Kyle Faller
4 months ago
Worked with me on my down payment and were very patient in meetings!
Megan Canady
4 months ago
These guys are awesome!!! Everyone at sales and service center!!! Best ever!