AutoZone Auto Parts
4.4 (342)
                        
                        
                           
                        1202 E Markland Ave, Kokomo, IN 46901
                        
                        
                        
                        
                          
                           
                          (765) 452-2552
                        
                        
                        
                        
                        
                        
                        
                          
                             
                            autozone.com
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Service options
- Curbside pickup
 
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        Kelvin Archer
                      
                      
                        
                        
  
  
                        2 weeks ago
                      
                      
                      Purchased a dual purpose marine battery for my boat. They had the battery I needed in stock and it was less expensive than anywhere I had checked.  Customer service was great too. The whole experience was easier than I expected.
                    
                      
                         
                        Kellie Holt
                      
                      
                        
                        
  
  
                        a month ago
                      
                      
                      Not only are the prices reasonable but the cashier Helped me find the right Light bulb for my 2018 Chevy Cruze after struggling with the weather cap myself for a while, he helped me in every way possible and it literally made my day!  Best Customer Service I ve ever received! Thank you So Much!!
                    
                      
                         
                        JoJo Loves Jesus
                      
                      
                        
                        
  
  
                        a week ago
                      
                      
                      They're always so knowledgeable about every vehicle. They do their best to help you and the prices aren't bad.
                    
                      
                         
                        Shelly Berry
                      
                      
                        
                        
  
  
                        a month ago
                      
                      
                      I was surprised that the staff was able to come outside and put the battery in my car although it was so cold and snowy out  when I needed it the most. Awesome that the battery comes with a 3 year warranty.
                    
                      
                         
                        N S
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      The customer service here is absolutely amazing. Eric went above and beyond today and got my van back on the road in less than 20 minutes. This Autozone has earned my family's loyalty!
                    
                      
                         
                        Kelly Glass
                      
                      
                        
                        
  
  
                        8 months ago
                      
                      
                      The two that were working this day helped me find the perfect cleaner for my white tire cover, it removed the dirt and road grime and didn't remove the print.  Thanks
                    
                      
                         
                        Delvone dyer
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      Thank you Justin for helping me out every time I come up there he always helping me and he's very patient I think y'all should put his picture on the wall and give him a raise I'm not joking  very nice person a hard worker
                    
                      
                         
                        Terry Moore
                      
                      
                        
                        
  
  
                        a month ago
                      
                      
                      Great! Customer service was great and prices were good.
                    
                      
                         
                        Jared G
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      Went in for a battery check and Justin B checked and installed a new one without me having to do anything. He deserves a raise for how kind and humble he is!
                    
                      
                         
                        Onda Disney
                      
                      
                        
                        
  
  
                        10 months ago
                      
                      
                      Best store ever the people call you by name they help you with everything they possibly can. They go out of their way to get what you need in a timely manner. They will search until they find what you need no matter how much time it takes.    I truly appreciate these people and the girls that work here are truly awesome.
                    
                      
                         
                        Bryon McClain
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      These people where great. Very helpful and polite.
                    
                      
                         
                        Precious Dyer
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      Justin is a hard work every time when we come here he help us out a lot.
                    
                      
                         
                        Darrell Monroe
                      
                      
                        
                        
  
  
                        7 months ago
                      
                      
                      I needed a new battery and wiper blades for a 2017 Silverado and the man changed both for me no extra cost.
                    
                      
                         
                        Lorelei Walker
                      
                      
                        
                        
  
  
                        4 months ago
                      
                      
                      Awesome service and fun staff.
                    
                      
                         
                        LeeAnne Borman
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      I can t thank Kyle enough for all his help in checking my daughter s car. I m 2 hours away and felt helpless not knowing if it was her alternator/battery or just a simple fuse. He went above and beyond!!! Great customer service even with a follow up call to inform me on what the diagnosis was. He was very helpful and knowledgeable!! I know for all her car maintenance needs; she ll be in good hands. I can t thank him enough. Thank you Autozone!
                    
                      
                         
                        barbara robertson
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      I went in to have windshield wipers replaced.  The gentleman with the silver ponytail helped me made sure I selected the correct parts, then put them on for me.  He was the epitome of customer service.  He managed to complete the job without making me feel stupid or incompetent for my lack of knowledge.  He was a true gentleman.
                    
                      
                         
                        Robert Burlingame
                      
                      
                        
                        
  
  
                        11 months ago
                      
                      
                      Very nice person good service no problems at all!
                    
                      
                         
                        Carla Black
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      When the manager Ben is working everything goes quick and easy. The other guys screw up everything. When we deal with Ben we are there for 5 minutes. Anyone else it is a 20 minute ordeal.  Good store if you already know exactly what you want.
                    
                      
                         
                        Lucinda Ironmonger
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      My husband usually takes care of all my auto stuff but I really needed new wipers on my van but he had been busy.  So I decided to go to Auto Zone to get them.  The gentleman that waited on me was so very helpful.  He even put them all on for me.  Super helpful amd very nice.  It was cold and windy and he didn't complain one bit and was nice and polite the whole time.  Thank you to this nice young man.
                    
                      
                         
                        Gregory Wohlford
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      The store manager help me. He came out and tested my battery. It had a bad cell and I bought a new one. He was very pleasant and professional. He removed my old battery and installed my new one and I was on my way in a short period of time. I was very pleased with my service.
                    
                      
                         
                        D Garcia
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Incredible service.  Week before went to a competitor and had a completely opposite experience.  Greeted warmly, helped choosing some wipers, then despite the cold rainy weather was offered to install them for free.  Would give them five stars, but has some work to do with LGBTQ/HRC issues.
                    
                      
                         
                        Charles Franklin
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      Everyone was friendly and eager to assist
                    
                      
                         
                        Michael  PhatBastard  Wayne
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Staff very helpful and friendly. Could use more help due to number of people in the store waiting and phones going crazy. Overall great place and awesome staff.
                    
                      
                         
                        Victor Kohnke
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      Like most Autozone establishments they have a pretty good selection of items needed for your car. I was impressed with the staff, they were helpful and direct regarding pricing. I didn't end up buying from them but I would absolutely go back if I needed something because of their candid assessment of what I needed and what they had (both stock wise and price wise).
                    
                      
                         
                        Kevin Cardwell
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      The employees were very helpful.They knew where to find the item needed.They took time out to look up other products.And made certain that we knew there is a life time grantee.
                    
                      
                         
                        Erin -Ponder- Jorgensen
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Great customer service on a Sunday morning in Kokomo. Employee was able to help me right away and get my car all fixed and working perfectly again. Appreciate all of the help Dustin was able to provide!
                    
                      
                         
                        Kim Drew
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Very helpful. I got everything I needed under 3 minutes!!! Absolutely amazing friendly man helped me so fast of what i needed
                    
                      
                         
                        Dj W
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Excellent staff very knowledgeable and helpful to make sure ur getting what you need
                    
                      
                         
                        Nich Gray
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Had a great experience, they tested and replaced my battery and brake light, even cleaned the acid that the battery had leaked. Great service
                    
                      
                         
                        Wanda Hernandez
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      The people here are the best and make you feel like a friend instead of a customer professional and extremely helpful they need 7 stars