Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Beth DePew
9 months ago
5 well deserved stars! Was able to get me in quick, very nice and knowledgeable guys! Went above and beyond to contact me on what was going on with my truck. Then when I picked my truck up, Josh took the extra time to explain what he did to fix it. Will definitely return in the future and will for sure send them more business!
Jeff Watts
9 months ago
Josh is awesome. Took great care of my jeep after I had a botch job done at a previous shop prior to coming to Worrells. Gave me a proper diagnoses and kept me in the loop every step of the way. You can trust these guys, highly recommend!Service: TransmissionService: Transmission
Richard Cranium
10 months ago
I heard great things about this place, boy was I wrong! They ended up charging me $500+ for parts/labor I didn t need because of their miscommunication. Not once did they take ownership for their mistakes and I m left with the bill. They also ordered parts without my approval, I had to call them to get an update on my car and that s when David mentioned it s taking longer because they had to order a $120.00 part. Both David and Josh threw another shop under the bus several times, and this shop sends them tons of business. Bad business practices, poor communication & an attitude for no reason. Wouldn t send my worst enemy here!
Vicki Monroe
9 months ago
I was really disappointed. I took my car there to get fixed which we come to conclusion the motor was shot. .when I called every time checking on it he seemed annoyed at answering the phone .sometimes even rude. Then when he towed my car only across town for$80. Boy did he make a dollar. Then I opened up hood of car and everything was just taken apart of motor and NOT put back together properly..this is very unprofessional. Plugs out and everything!!!! I will never take my cars there again . This guy has too many clients and is totally stressed out every min. I'm sorry this guy is so angry. And yes, I wrote this after I had talked to another mechanic and he seen it.
Moist Potatoes
9 months ago
Josh is very nice & helps with anything I need & ALWAYS gets me in & out super fast. This is the place to go for all your car needs.
Lea Taylor
3 years ago
Awesome ppl, Josh does a wonderful job, his wife is superb behind the desk plus everything else she does. Great prices, they won't screw you.... How many places can u say that about? Plus Josh stands behind his work 100%.
Amy Beranhall
2 years ago
I took my truck in to get it looked at, and told them to be careful shifting the truck in and out of park because the drive shaft sticks sometimes, they ended up breaking it while it was in their shop and charged me for it even tho they broke it. They forgot to hook up my lights on my dash panel so the lights on the inside of the truck so at night when I turned my lights on they inside lights didn't turn on. In all honesty they are nice, but they don't do very good work. I honestly wouldn't take my truck back there for the simple fact if they break something they will charge you to fix what they broke.
Lisa Newsom
4 years ago
In my opinion, these guys are great! I had a dead battery and they were there within 10 minutes of returning my call. Very friendly and understanding. I would recommend them for sure. They got me back on the road and definitely saved my day. Thank you again!
Tiffany Rivero
5 years ago
Will never return! I had spark plugs done on my car.. he replaced the plugs then lied about checking the coils. The coils were also bad. He said they were fine and plugs was where we needed to start. After paying $270 for repairs my car still wasn t fixed! This man will lie to your face and criticize any repairs done by any other shops.not to mention take a week to fix your car and wait on parts. Oh and not to mention he broke my push close gas door and wanted to charge me to fix it. I ended up going to a much better garage! I suggest Werner s garage to anyone looking for repairs on European cars and if you want your car fixed correctly by a reliable honest trust worthy mechanic!
Roz Katzeling
a year ago
An informative knowledgeable mechanic with a pleasant personality greeted us as we walked in to his business. That greeting along with his knowledge gave us first time customers a good secure feeling.
Tyler Schambers
5 years ago
I bought a 2010 Pontiac G6 about a month ago from someone in fortwayne that I got completely screwed on. 4 days after buying it it was jolting and lunging. I took it .To Josh and he said I needed a new motor which I was not financially ready for. I explain my situation to him and he worked with me and got me back on the road. Since then I have had many other problems with my car and he has been understanding and kept me on the road without hesitation. By far the best and friendliest shop I have ever been to and would recommend him to anyone needing work done.
Kevin Ballard
11 months ago
This guy really knows his stuff and works his butt off to please people, I give the guy 5 well deserved stars. Josh is an amazing mechanic
ashley Hermann
3 years ago
Worrells did such an amazing job! Josh was so nice, friendly, and professional. He worked on my van on a Saturday and it was in and out very quickly!I definitely recommend this place!Service: Brake service & repairService: Brake service & repair
Mr1967Rocker
4 years ago
Thank God I looked at the car myself! I brought it there because the car was shaking terribly, I was told it would be looked at a few hours after I brought it in, it took about six hours and he said it was the front suspension causing the shaking, he said it should be ok to drive it 200 miles back home, I picked up the car, got 5 miles down the road and it was making so much noise that I honestly thought I was dragging something. I looked under the car and saw that the driveshaft was totally mangled!, I brought it right back and THIS time he said I probably wouldn t get it A MILE down the road!, I saw the problem right away and I m not even a mechanic, I could have gotten into a bad accident, at the very least I would have been stranded on the highway had I trusted what he told me. He didn t even look at the car the next morning like he said he was going to, I came and got the car and took it somewhere else, if I could give ZERO stars I would!
Jkitty Weinberg
11 months ago
This is my third time using this mechanic always talks you through the issues and options my go to car place and my brakes are so much betterService: Brake service & repairService: Brake service & repair
Patrick Frain
4 years ago
Truck needed a clutch, he says he put a slave cylinder and a master cylinder on it. 3 days later same issue. When i called him to see if he would stand behind his work he basically blew me off. Its now been two weeks and hes trying to tell me it could cost another thousand dollars. To make matters worse i went to school with this guy and was trying to give him some business. As of right now my truck is still dead in the water. Rip off artist!
Female Auctioneer Brenda Rose
a year ago
Very good staff. They are an awesome place to get vehicle fixed.Service: BrakesService: Brakes
Brystarr Clark
a year ago
Very honest and straight forward and also great service i would recommend to anyoneService: TiresService: Tires
Shannon Aker
4 years ago
Very friendly, great prices, got me back on the road in no time! Will definitely come back for future needs! Thanks guys
jenny murphy
3 years ago
Took in for what we thought was convertor but he advised to do diagnostic and found that it was more simple and cheaper. Thanks Josh and Chris.Service: Electrical repairService: Electrical repair
Vickie Bolen
2 years ago
Josh was a honest person and he kept my car from going to scrap yard just by giving me a phone call.Thanks Josh
Alicia Gravit
4 years ago
I needed a used but still good tire and got one at a very reasonable price.
michelle musser
2 years ago
Very friendly not over priced and did exactly what I asked them to fix.
Justin Evard
3 years ago
Best shop around, Josh is open, honest and goes above and beyond for his customers!
Charity Fields
2 years ago
These guys are Amazing! I felt very well taken care of...Thank you so very much!!
Keith Gorman
4 years ago
Josh has always been honest and upfront about my repairs
Nicholas Martz
3 years ago
Josh and his crew are great. Very great work for a great value.
donna homister
a year ago
That's a great place to take your vehicle to be worked on
Jim Kane
4 years ago
Josh is a very conscientious mechanic and at a fair price.
Lillian King
a year ago
Clean shop, great service, job well done