Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandon Taylor
2 months ago
They said I needed a battery but didn t. Returned it. They kept $20 from the return because of a core fee . Asked what it was and they said you re returning it so you don t get a core fee back . Kept repeating core fee . Would not explain. Great way to lose my business, scammers.

  Donnie Cranmer
a month ago
Best auto parts store in the business professional staff always friendly and helpful with any projects you may need help with!!!

  Josh C
5 months ago
I love this place. Everyone is super friendly and knowledgeable. Trust me just go here!

  MChelle
6 months ago
Cliff was an excellent help! He confirmed Advanced would price match and they did! He was very helpful, knowledgeable, and friendly. Thanks!

  Eric Nalley
6 months ago
The website said they were the only auto parts store in the region that either carried or had genuine Honda ATF in stock. After driving 40mins to the store I learned that it lied. There wasn't even a spot on the shelf for it. I've never liked Advanced Auto Parts and this sealed their fate with me as well as all other auto parts stores in general. As much as I hate to push people to Amazon, you're much better off going there because all auto parts stores have become a joke. They don't have parts in store, they cost more, the useful help and insight are a thing of the past. I can order what I need from Amazon and get it cheaper, quicker and with better understanding than I can from these type of stores. It's truly the end of an era.

  Debbie Hughes
7 months ago
Just wanted to give out a huge shout out to Dale. Great service, answered all of my questions. Friendly and very efficient! Young lady also working with him, very nice and knowledgeable as well.

  Ryan Weekley
11 months ago
Staff is derogatory to customers whom are part of the LGBTQ community. I was verbally told I m not welcome here and to never come back. I was chased out to the parking lot by assistant manager Zack. A corporate complaint has been filed. I hope the footage of the employee chest bumping me as a physical threat becomes public at some point.

  Steve S
9 months ago
Another nice Advance Auto Parts that I've been to over in Jeffersonville. Looks nice on the inside has some security cameras which makes me feel at ease.

  William Henderson
10 months ago
Greeted me when I walked in...impressive! Answered my question regarding what I was looking for and directed me where to check out. I'll be back to this location for sure.

  sheila moch
10 months ago
Super busy, the employee took time and helped everyone as much as he could. Fantastic

  Brad Knutti
a year ago
Like their online ordering. Very efficient. Unlike some other places. Helpful staff, friendly and knowledgeable. In and out quickly.

  Beth Allen
2 months ago
Has what you need timely

  Megan Bailey
5 years ago
Mr. Terry was amazing today helping me with a new battery and showing me a few other things. He was super sweet and very understanding! This gentleman will be the reason i come back to get anything else i need!

  Daniel Biddle
3 years ago
Had what I needed with a very, very good price. Dale was very helpful, thank you brother. He went above and beyond the call of duty. He came out to my truck to give me his expert advice. Thanks guys.

  Corey Emmons
6 years ago
The manager there on May 25th 2017 around 1:30 is the whole reason I'll never go to advanced auto again. She was very rude from the start would not help and just walked away. I understand if you're having a bad day but don't take it out on your paying customers.

  Christian Kakarot
2 years ago
Took a friend to them so they could pick a part up for their vehicle. They were in and out and the part worked perfectly. I suggest doing business with them! Great job guy s

  Sara Nelson
5 years ago
The store manager went over and above with customer service! The store was clean, well stocked and organized. The staff was friendly and prices are competitive. I highly recommend this store. Thanks for your help!

  Sarah Fay
5 years ago
Advanced auto parts was so helpful! They came out and looked at my car, helped me to diagnose it at a shop down the street(by recommendation). And then was able to come back to advance and get the parts I needed. They were VERY helpful!! Especially for someone who works on their cars themselves: this is the auto place to go!

  Trucker Misty
a year ago
Super friendly guys. Super good prices compared to other places in the area.

  Steve Hill
a year ago
Purchased items online for pickup which saved me a bit of money and time. When order was ready I picked up inside with little to no wait time.

  Tim Hunt
a year ago
They were the only auto parts store that had rd1234yf freon they always seem to have what others do not :)

  Janet Skoog
4 years ago
Had a bearing and a belt go out on our way to Knoxville. Rod fixed it and helped us get on the road. So grateful for his help and awesome customer service.

  Brandi C
3 years ago
Took my mom's car to check the battery and left feeling confident that I will have the problems fixed and not just temporary. Thanks to Dale for being friendly and knowledgeable.

  Garry Wise
4 years ago
Always have the right service parts in stock for my F-150. They even installed the wiper blades I purchased. Very nice and courteous employees.

  Chris G
4 years ago
Very friendly workers who were very helpful the second I walked in the door, even though I didn't need it.

  Susan West
3 years ago
They have several brands oil and brake fluid to choose from for my car. I also bought steering wheel cover a few months ago and it's great.

  Gdub 37
3 years ago
It's great that a company can reward you for being able to look up your own parts and pay for them online with all the discounts they give

  Kyle Hart
3 years ago
I gave this place 4 stars instead of 5 because it has higher prices than its leading competitors. But the staff where eager to help and even though I did not buy anything the worker still printed me off price quotes for the parts to my car I was looking for.

  Joann Hood
2 months ago
Always helpful.

  LaShaye Logan
a year ago
GREAT Service , and he even carried my battery to the car, Broadway location need to be trained AGAIN.