Velasquez Mufflers and Brakes
4.6 (601)
5175 W 38th St, Indianapolis, IN 46254
(317) 328-2707
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jamal hyde
3 days ago
This place is by far the best when it comes to exhaust system repair, or replacement. The owner is honest, knowlegdible and down to earth. The staff are fast and efficient as well as very helpful.
Karen Walker
4 months ago
The service I experienced was exceptional and the price was very reasonable. Everything was explained to me in detail of what the problem was and how it would be fixed. The owner was very nice he told me what the price would be and even showed me under the car where the problem was so I could see it myself. I will come back and I recommend this business for your muffler or catalytic converter needs.
Raymond Yoo Twiin Pendleton
a year ago
Pulled up with some good service first all. The guy was very explained in every detail. He s the real deal for businessman and know how to do the job. Didn t even take long. Fair price and hooked me up! Definitely recommendedService: ExhaustService: Exhaust
Monea Porter
2 months ago
I brought a 2012 chevy traverse up to him and explained a problem that I was having and he brought my vehicle in and was able to diagnose it within 5 MIN. He is very honest and will be using him for all my needs. I was in and out in less then a hour from diagnostic to him fixing the problem. Thank you so much again!
Aireal Anderson
5 months ago
My experience at Vel�squez was one of the best I have ever experienced from a mufflers & brakes shop. Their hospitality was incredible! They broke down the price and service in a clear and digestible way, which is great because most places are pushy with their recommendations and don t explain why! Their price range for catalytic converters is reasonable and they completed the service in less than an hour!I highly recommend Velasquez for your muffler & break needs!Service: Auto engine diagnostic
TreyB
2 years ago
Called them in the morning time to see if they can do some exhaust work and Got my MUFFLERS deleted to straight pipes on my BMW the same day I asked for it. quick and easy just like my ex girlfriend. Quality is great and love the tone it gives out. Just what i wanted. Shoutouts to them!Service: ExhaustService: Exhaust
Madyson Horton
a month ago
amazing customer service and prompt excellent work. anytime i have anything i need worked on this will be my go 2 !!!
Bryan Reid
6 months ago
I've returned here 2 years later and dont regret it. They are extremely quick with the service and efficient. They explain what the problem is, how they are gonna fix it and execute it. i definitely would recommend others to come here for any exhaust or brake problems.Services: Exhaust, Body & TrimServices: Exhaust, Body & Trim
Sara Robinson
7 months ago
Very friendly and very good service. Got me in quick and completed the job within a few hours. Great price and great customer service. From now on I will go here for all of my car needs.Service: ExhaustService: Exhaust
Rochelle Matthews
7 months ago
Love,love the customer service greeted with a hello and smile I needed a catalytic converter installed, was explained in detail what causes problems very self explanatory. Nelson and his son made me feel very comfortable with me and my questions, but all in all I recommend this business for fair prices and quick turnaround time and most of all they make you feel like valued
Melissa Davis
3 weeks ago
Good service,speedy times, very nice, reasonable price, and amazing work
Kyle Anderson
a year ago
Theres not enough good things to say about this place. Honest, fair, and funny! No appointment needed. Came in and they had me fixed and out the door in 30 minutes for a fraction of what any other shop would. Quit reading reviews and just go here and be happy.Service: ExhaustService: Exhaust
roger Mitchell
a year ago
My back Exhaust section came off my 2018 Dodge ram truck. Whole 5 foot section came off from rusted out muffler . First I went by Meinike big name muffler shop . They quoted me a price that was very high, and had to order the part and paid up front . I decided to wait until Velasquez Mufflers opened up that morning . To give them 5 stars is not good enough they deserve 10 stars . Price was 50% less then big name muffler shop . Service and labor time exceeded anyones expectation , 30 minutes amazing . I would have waited hours at big name muffler shop and paid double in price .In the future any of my vehicles need exhaust or brakes I am going to Velasquez Mufflers guaranteed . If anyone wants to go to big name muffler and brake shop and pay double in price they can Why do that in todays struggling economy. Velasquez Mufflers is top notch service and quality.Service: Exhaust
John Farr
7 months ago
These folks are a+ very trustworthy and honest helped me out on new exhaust for my sons truck.Service: ExhaustService: Exhaust
Noah Rentsch
7 months ago
I went in because I thought my catalytic converter was clogged up and making my car sound noisy but it turns out that my muffler was damaged and that was the source of all of the noise. The nice part is that they fixed it real quick (in less than an hour) and it sounds brand new. In addition, the price was affordable and the guy at the front desk was very cool and friendly. Highly reccomend this place!
Betty Kay
10 months ago
I came here just to get a better understanding of what exactly was causing my car to roar every time I started it or accelerated, ended up getting my exhaust system fixed up perfectly to the point that I didn't even know my car was running when it was on lol! Man these people have AMAZING customer service!! I was even more shocked to see that there were women working on my car!! They fixed my girl up in less than an hour and for a very reasonable price! You will not regret coming here, as long as you know how to communicate effectively and are patient you should have a great experience too!! Thank you guys so much again, I ll be back soon!!!Service: Exhaust
Dante' Bolden
a year ago
These folks know what they're talking about! I've taken my care here twice and both times I've been more than satisfied with not only the work, but the service is way more than you could ask for! They are straightforward and spot on with any recommendations they give. There was no hassle, no pressure and I didn't feel like I was taking my vehicle to "just another repair guy". It was precise and to the point. I could go on and on about my great experiences at Velasquez Mufflers & Brakes ,but I would highly recommend going here for any service you need that they provide. TEN stars!Services: Brakes, Oil change
Dee Dee
3 months ago
Good people they get the job done and the exhaust sounds amazing highly recommended
Joan Wilson
a year ago
Went in to get an estimate for exhaust leak repair. Their estimate was $40 less than another place we'd gone to and they said they could fix it right away. They said it'd be about 45 minutes, but got it done even quicker, in just 30 minutes! Our car is so quiet now! Very friendly! Excellent service! Highly recommend!Service: ExhaustService: Exhaust
Emma Good
10 months ago
I had a great experience getting my muffler fixed and my oil changed. As a woman, going alone to get my car fixed feels intimidating. It is nice to know there are places you can trust. He told me precisely what he was going to do, told me the time that it would take- the service was professional, swift, and informative- and amazing place!
Shelby Lanie
10 months ago
This place is the place to be for people who want an honest job for a good price. I brought my muffler in to be replaced because I thought it was making a rattling sound. They showed me that a pipe was loose and the muffler didn't actually need replaced yet. That's the kind of shop I'm looking for. I also got my oil changed while I was there and it didn't take any extra time! I'll definitely be back!
Brianna Moore
4 months ago
Best customer service and great quality services !! 10/10 recommended..
Jasmine White
11 months ago
Very good place to come , got my muffler done and they was very quick and did a good job
R C
3 years ago
Sounds amazing had a glasspack put on. Great service and they explained my options. Prefect!
OK Kurt
10 months ago
I was here today around 4.20pm to replace brake pads. First the man in the office said that it's late but he can check it. there might be other parts to replace too. So, he checked it and said that the brake calipers also need to be replaced but today is late so I can bring all the parts tomorrow and he will do it. I said ok but he said that I have to pay for labor for checking which he didn't tell me before. I was not happy with this attitude. Other companies do free checking or they tell you how much it will cost. He promised to one labor for half price if I will come back. I paid so much money for just checking and I am not going to back there.
Jeff Berry
a year ago
Absolutely Incredible Customer Service!Third time I have had to use them and use them and never have had to be back for the same problem. All three different vehicles. Nelson and his staff are there to serve you with professional service at a VERY reasonable price. 5 Stars in my book!Service: ExhaustService: Exhaust
Jes�s Baz�n Villica�a
5 years ago
Staff is friendly and helpful, did a great job installing a mid-pipe for my vehicle. Price is fair and comes with job comes with warranty. Would return again for all exhaust work.
Destiny Payne
a year ago
This place is AMAZING. Nelson was very kind and explained to me what was wrong with my car. He showed me actually what I needed and explained why. He was very patient too ! My resonator was missing which made my car very loud and he replaced it for a good price ! Also checked my oil for me and told me I needed a new back tire. I absolutely loved the service here. Very quick ! I recommend this place 100%. Thank you Nelson !Service: Exhaust
Dan Reed
a year ago
Highly recommended!!My friend had referred me to Valasquez Mufflers as he was happy with the work they did. So, I had a obvious exhaust leak going on, which then caused the check engine light to appear. I took it in, the guy was super friendly, told me what was probably going on and said give him about 45 minutes. When I got back and was inside to talk about what the repair was and how much, he smiled and told me it was just simply a bolt that needed to be tightened up, which sealed and stopped the leak and he had reset the check engine light. Done and done! Then, he wouldn't charge me for it. Seriously?!?! Wow, what an honest guy, he EASILY could have taken advantage, but he didn't.Kind, considerate and honest. Good people. I would definitely go back and tell any of my friends to go there for any work needed.I'm truly grateful for this kindness, the World needs more people like them.Service: Exhaust
Ann Chinda
a year ago
These guys are amazing! Very quick and professional service. They were very transparent showed me exactly what was wrong and quoted a very reasonable price. I will use them over and over.Services: Exhaust, Brakes, Oil changeServices: Exhaust, Brakes, Oil change