Speedway Body Shop Inc
4.3 (147)
2534 W 16th St, Indianapolis, IN 46222
(317) 635-3764
speedwaybodyshop.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anjeline Arriaga
3 weeks ago
First and probably best experience at a body shop. A few weeks ago I had a minor accident that tore up the entire splash guard and part of my bumper. The body shop was able to replace and repair all of this in an incredibly timely manner. Very thankful for the place s effort in my vehicle, as well as their patience with all my phone calls. Total turnaround time was only 10 days.
Morgan Eifert
3 months ago
Highly recommend Speedway Body Shop! Absolutely phenomenal service. They got me in for an estimate right away and gave me updates throughout the vehicle repair. They do great work for a great price. They were able to get a price match for genuine Honda parts for a customer pay (non-insurance) job. Would recommend! 10/10
Jackie goldberg
a month ago
Ben (owner) and Stacy were wonderful from the minute I walked through the door with my son s car. He had a dent in his rear passengers door that needed fixing and I wanted to get it fixed while I was in town visiting him. They were very understanding and accommodating. Ben gave me a very reasonable estimate and I was able to leave the car with him that day and the they started on it immediately. We had the car back within 1 week. The door looked amazing. They even washed the outside and cleaned the inside of the car before we picked it up. I will recommend Speedway Body Shop to anyone that needs any repair done on their cars.
Scott Flood
a month ago
Could not be happier with Speedway Body Shop. Brought my Accord in after getting rear-ended. Fortunately, only damage was to the back bumper. They were friendly from the initial phone call and extremely helpful at each step. I've never needed body work before and wasn't sure what was involved. They patiently explained everything. I would not hesitate to recommend them to anyone whose vehicle needed work. Great people who do great work!
Venisha Walls
a month ago
DISSATISFIED CUSTOMER!!!!!!!!! This was the worst experience EVER!!!! THEY HAVE CHARGED MY INSURANCE COMPANY OVER 15000.00 TO FIX MY CAR AND 2YEARS LATER MY CAR IS STILL NOT FIXED CORRECTLY.....They will say yes we can do the work bring us your keys and they keep your car for 3 months just to get your car back STILL Broke....RUN as Fast as you can, these are CROOKS!!!!!!
Ryan Birk
2 years ago
Speedway Body Shop is a fantastic place to take your car for body work. I had a fairly large dent in my driver side rear quarter panel and I took it to get quoted. Ben (the owner) and his team here were professional, timely and as you can see by the before and after pictures, you'd never know it was there. They were able to repair this without ordering new parts, which made the turn around time faster. They went above and beyond and my car was returned to me cleaner than I took it in! All of this for a great competitive price. Would HIGHLY recommend!Service: Body & Trim
Connie Klar
4 months ago
Did a great job repairing the front end of my car.
Angel Scott
6 months ago
I just called to get an estimate for my 2023 vehicle. The receptionist has no idea about the company she works for. She never heard of my insurance company which I never had any issues with someone knowing the about insurance companies or not having any references to refer to that would tell her. Then I was on the company s website and on the page where you can upload photos for an photo estimate since my car isn t drivable, and since I m getting estimates why would I get my car towed and then towed back to my house just for an estimate? She literally told me they don t offer that! I was actually on the website page that does offer this service. She had no idea about it and said this. She told me she could call me back once she found out! How can I feel comfortable having my brand new vehicle serviced at this collision shop when the receptionist has no idea what they offer? It s a real shame. I told her I don t feel comfortable doing business with this company. Maybe they are good at doing collision repair, but first impressions are everything and they failed miserably. I wouldn t recommend this place
Mharty Arapoc
4 months ago
My friend got an appt online for cost estimate of my car. We got a confirmation of the appt after setting it up and a reminder on the day of the schedule. When we arrived at the reception, the lady was not very helpful, she said she doesn t know anything about the online appt because she is only relying on her copy which was written by her on a piece of paper and said the online makes its own appt in which i don't know about .when she checked on the system, my friend and i saw his name on the list but she still insisted she didn t know anything about the online..what is the purpose of the online appt then? She even said we should have called .such an inconvenience
WAYNE E. DAY
3 months ago
Speedway Body Shop is the best in town they do great work and I speak from experience my mother's car was damaged on the drivers side right rear the car came back looking like a brand new car it was perfect and they washed it and even cleaned the inside they are the best. Thankyou.
Morgan Tackett
5 months ago
Such a great experience! They worked hard to fix my van. The job was done way before the expected date and everyone was super friendly! -Paula TackettService: Body & TrimService: Body & Trim
Calvin Reaves
3 months ago
This was not the first time I enjoyed The Speedway Experience.Awesome customer service, phenomenal service work.Thank YouSpeedway Body Shop
Michael Gough (JMG Products)
3 years ago
Me and my family all take our cars to Speedway Body Shop for repairs. Top notch service, always had a great experience with Ben the owner and Bruce, very professional and knowledgeable. Paula in customer service is very helpful and considerate to your needs.I definitely would recommend going here for your repairs and painting needs.Services: Painting, Body & Trim
Alec Harris
11 months ago
I used Speedway Body Shop for some very minor body repair. They said it would take 1 day maybe 2. When I called on the third day they still couldn't tell me when it would be done. The front desk workers wouldn't answer calls and were unhelpful when they occasionally answered. They never knew anything and wouldn't call back when they said they would. I would never take my car here again.Service: Body & Trim
lenna ann shores
3 years ago
I have had service twice now with Speedway and I ll tell you I wouldn t take my business anywhere else. They give you a warm welcoming , very prompt, and professional. They communicate well and are very considerate to their customers. I even had the pleasure of them dealing with the rental car company so that I was able to conveniently be picked up to purchase my rental car so that I could still go to work and cover my shift. I really appreciate their business and helping me to be at ease. I was definitely in good hands with them and I would refer them to everyone. They are definitely #1 in my book. Thank you again for great customer service and God bless you all! You all are amazing
Kathleen Anderson
2 years ago
Very happy with the quality of the repairs. Good communication with the staff. They worked everything out with the insurance provider of the person that hit my vehicle. Whenever I called to check on progress I got an answer then or a call back on the same business day. Highly recommend
Angelica Gonzalez
3 years ago
U GUYS ARE AMAZING!!!I took my car to them few days ago and they have great costumer service, starting with the lady at their front desk Paula, she is nice and polite to everyone who enters the door. everyone is very respectful and have a smile for us as costumers, specially at this hard times that we are living in.Mr Ben, thank you so much for communicating with me on time about every step of the way to have my car fix from bodywork to mechanical issues, everything was addressed in a timely manner, u are awesome, u guys rock, I'm very glad I had chosen your shop overall, I am new here in Indianapolis it is hard to find a place to trust at first sight, but I am happy I found them. They are very professional people.Now my car is fixed, working nice and beautiful.100% recommendedThank you SPEEDWAY
Wanda Daniels
2 years ago
The experience was extremely pleasant and worry free. Everything was coordinated perfectly for me! I do wish I had more communication throughout the process, however. I travel for work, and other than the call 1 week prior - when I called in for an update... I only received a call when the work was complete. Of course, I was not in-state when that call came. Even so, there was no problem waiting until the following Monday to pick up my car once I returned home. So still, I give 5 stars! Thank you for fixing my vehicle!
Lily Grieve
a year ago
I cannot recommend Speedway Body Shop enough! The staff is great about explaining the problem that needs fixed, the necessary repairs, and the timeline. They were communicative throughout the entire process, and always very friendly as well. I would recommend them to anyone in the Indianapolis area.Services: Painting, Body & TrimServices: Painting, Body & Trim
Chris Garrity
3 years ago
I was impressed with the response time and follow up with this company. Ben gave me a few options to repair my vehicle and also helped me see a new perspective on finding the least expensive alternative. They were flexible at scheduling me and had my minor work completed within a week of my first call. I appreciate the quality service and will definitely consider them again if I have more repairs needed on my vehicle.Services: Electrical, Body & Trim
Vernita Harris
a year ago
Frustrated customers:My vehicle has been at this shop since July its December smh. Communication is terrible. I've had to call the manufacturer company myself to reserve my own part. I've tried several times to get my vehicle back from them and it has been a roller coaster ride. There is no chain of command so who your dealing with that's it, if he doesn't want to talk to you he don't. Best advice I can give is take your car somewhere else. Unless you're ok with never seeing your car again.Good luckServices: Painting, Body & Trim
TheNinthPhoenix
2 years ago
Had my 2016 Camaro dropped off at the beginning of December after hitting a deer. Body shops are really busy everywhere so it took a little longer but Ben and his team were great about making sure my car was taken care of properly and had a great customer service response to all the little details my car had. Looking at her now she looks better and feels better than ever. This car means a lot to me and Ben definitely sympathized with that and made sure my car was taken care of as if it was his own. Definitely wouldn't mind returning in the future.Services: Steering & suspension repair, Painting, Electrical, Body & Trim
Ronnie Crump
a year ago
This place did an awesome job with my car. Considering how hard it is to get parts now days they did great. The car looked better than it did the day I bought it. HIGHLY RECOMMEND SPEEDWAY COLLISON. If you take your business anywhere else you are missing out on the best around.Services: Steering & suspension repair, Body & TrimServices: Steering & suspension repair, Body & Trim
Kamryn Novotny
4 years ago
My car was fixed so amazingly that it looked better than when i first bought the car. They do amazing work, yes they are kinda pricy but they know what they re doing . The front desk lady found out my insurance was trying to charge me a deductible when by law they couldn't because our situation and she called my insurance out on it. VERY HAPPY!! They went above and beyond to get my car fixed perfectly and in the time they promised it would be done!
kurt de venecia
a year ago
Speedway did a great job fixing my Tacoma front bumper (plastic POS). I was in Indy helping with a move. I saw their shop on 16th and was impressed by the clean look, clean signage, and lack of clutter. Ben gave me the estimate and fixed it the next day. Great communication and status on the repair!
Tyree Curry
3 years ago
I had to use the shop within 6 months due to a mishap and every time Paula the receptionist had a great attitude and knew her job well. Bruce took me to get the estimate and was also very welcoming. Job well done and I will and have referred my family and friends to their body shop. Thank you Speedway bodyshop for your professionalism and being very welcoming.Services: Painting, Body & Trim
Gary Henthorne
3 years ago
Ben and his team are outstanding. I was impressed with the customer service, the quality of work that was done, and how they communicated to keep me updated on my vehicle. They were highly recommended to me and I pass that same high recommendation along to others.Services: Painting, Body & TrimServices: Painting, Body & Trim
Paige Roberts
3 years ago
I had an amazing experience with Speedway Body Shop! I got in an accident right as the pandemic hit and was referred to them by a friend. I am so glad I brought my car to them they were transparent and timely with their service. Paula and Ben were both always kind and more than happy to answer any questions I had throughout the process. Picked up my car today and it looks and drives like brand new!!
Kayla Cuate
3 years ago
Great people. They did an amazing job on my car had it like new again. Even helped me out with some extra things I didn't know about. Greatly appreciated the work they did. I would recommend them to anyone needing repairs done from an accident.
Tyler Williams
4 years ago
The receptionist (Paula) is rude and has a very slick tongue with customers. I've had my car repaired here twice and the work is amazing, but their front desk staff is a major distraction to all of the good work that is done there. Paula is short with customers and acts as if she does not want to be there.