Russell's Trailer Repair Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Natalie Schwartz
8 months ago
We shirred off all the lugs and lost a tire on the interstate outside of Indianapolis with 5 ton of lumber on the trailer. We reached out to Russell s before 8:00 in the morning. They were over to our hotel parking lot in less than 15 minutes and rolled up their sleeves and went to work! Blessed to say the least!

  Jamarr Byrd
11 months ago
Will not recommend for anyone to go here. Told me my truck would be done within 2 days had my truck for 2 weeks. Quoted me a price at $2,400 for a box truck back door repair. Went to pick my truck up and the total was then $3,400. Very rude, disrespectful, not professional and threaten me with violence to get off their lot. This repair shop is a total joke and just take my advise DO NOT go here. PROCEED WITH EXTREME CAUTION!!!!! I wish I could give negative stars

  Jeffrey Jarvis
a year ago
The jury is still out on the service they will do but the facility is easily accessible(Maps)and has lots of space to park.The owner Michael Russell greeted me at the service desk and was pleased with his calm demeanor regarding checking in a non appointment company fleet trailer for annual inspection and other issues.

  Jason Parsons
2 years ago
My driver had a wiring problem on a 2018 48' Utility trailer this morning. I called Russell's they told me they could try to squeeze me in. My driver got there, the feller he talked to asked if he had anything to do, my driver said he would go grab a bite to eat, he got back, trailer was done. My driver was happy, trailer got fixed, GREAT PRICE for a short notice call. Took less than an hour! Great Price, Fast, Good mechanic!

  Joshua Dilley
3 years ago
Mike and Jeff are the best. They'll do their very best to tackle the problem quickly . They even replaced a brake chamber for me for free just to make sure I was DOT compliant. This is a good shop.

  Mark Eanes
7 years ago
So convenient since it's right next door. I had no problems at all, only went in for a quick fix of a missing mudflap. It only took a matter of minutes to replace it, then I was out the door and back on the road.I hope any subsequent visits are just as easy.

  A Bailey
2 years ago
These guys are the greatest. Mike went out of his way to get my trailer fixed and me back on the road. Excellent work and Service. Thanks again.

  vince Mccarthy
6 years ago
My company uses this lot to drop trailers in this garbage place, if it rains heavy it will get flooded, the water could go high as the top of your socks! I called Russell's Trailer asking if somebody could help me to get my trailer, the guys said nobody would do it for free, I told him I only had one pair of shoes and asked if they have any water boots, he laugh and said they have no water boots and I can go barefoot, I didn't think it was funny, you could get a foot infection walking in this nasty water, the five years I been a truck driver I never needed water boots. Truck companies are paying them big bucks to use their drop lot, you guys could easily buy a pair of cheap water boots for drivers to use.

  Lhamo Tsering
a year ago
They said something else when you drop off your truck and they keep pushing day by day. They will not tell you clear when It will be ready.

  Sharon Conway
6 years ago
Our travel trailer started dragging a large metal channel that had come unfastened underneath our trailer. This happened in the middle of Indianapolis on I70. We pulled over, called Russells and their guy was there to help within an hour. He was able to fix our trailer temporarily so we could get home. Everyone we talked to at Russells was very pleasant and helpful. We can't thank them enough for saving the day!

  Torrance Jay
a year ago
Great company. They always repair my trailer when I need them. They have great prices and give great advice on how to properly maintain the trailer.

  Adam
2 years ago
great place to get your trailer in and fixed asap. Jeff was a big help. Good honest place and fair prices

  S marson
3 years ago
Except for the shop being covered in welding dust from years of welding the place is great. Friendly employees. Reasonable prices.

  tom murphy
6 years ago
Dirt lot would probably be flooded after a month without rain, too many potholes, roads getting there are terrible. Lose a star for the sign that says 'no public restroom'. That's just cruelty to truckers.

  Joseph Webb
2 years ago
Awesome place helped me out of a jam and the price was beyond fair. I'd recommend this too anyone

  Lawrence Hemphill III
4 years ago
They repaired my trailer dolly once, it malfunctioned after and I brought it back for repair. They fixed it again, charged me nearly $400 in labor only for it to malfunction again. Unsatisfactory and overpriced.

  Eli Klein
a month ago
Reckless driver psycho!

  Joe Mann
6 years ago
A little slow but great work. They have plenty of room to move around in.

  Greggory McManus
a year ago
Mike and Jeff run a great shop for Trailer repair and service

  Lucan Drax
6 years ago
No hassle to stop and check in trailer. GPS told me next location which was a trailer yard belonging to someone else.

  nazar charlie
a year ago
Super Rude customer service don t know how to talk to the people!!!

  James Heersema
7 years ago
Very friendly people to work with and are concerned with getting the job done right the first time.

  fouad elkachif
6 years ago
It a Swift drop yard. Hate the location need to slow down. No overnight parking no food/facilities.

  Timothy Highfill
2 years ago
Sent by my carrier for trailer repair. Quick in and out.

  ilokana ilokana
3 years ago
They did not do a good job fixing my husband's truck.

  Igor Sybirtsev
5 years ago
They re quick and super professional!!Recommend

  Brian Sexton
3 years ago
Friendly and fast.Got the trailer right in and fixed the problem very quickly.

  Ken Austin
2 years ago
Great guys, great experience. I'd return.

  Greg Cornelius
3 years ago
Great guys and great service, highly reccomend this shop.

  Joseph Durbin
5 years ago
Easy to work with and reasonable prices. Recommended!