Road Warrior Mobile Fleet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Miguel Alcordo
a month ago
We opened up a DC location for our company a few years back and the service we were getting for our trucks from a local shop was terrible. Needed to find a better service provider ASAP.We found Road Warrior about a year ago and this is hands down the best fleet service provider I have ever dealt with in my time running trucks. Their sales team is polite and fair with pricing and take feedback well. Randy and his team of techs are second to none.They do just about all of their work on site and rarely require me to bring my units to their shop for repair or inspection. This saves me and my team so much time! Response time is prompt and pricing is fair. They offer 24/7 roadside service to their customers and they have gotten my drivers back on the road from a breakdown multiple times in a very timely fashion!If you are a fleet manager in the Indianapolis or Muncie area you would be doing your company a disservice by not working with Road Warrior Mobile Fleet service for your fleet maintenance needs!!

  Timothy Modesitt
a month ago
I cannot speak highly enough about Road Warrior Mobile Fleet Service. As a fleet manager, ensuring our vehicles are operating at peak performance is essential, and Road Warrior consistently delivers excellence. Their mobile service is a game-changer; they come to us, minimizing downtime and maximizing efficiency.From routine maintenance to unexpected breakdowns, Road Warrior's team is always prompt, professional, and knowledgeable. They diagnose issues swiftly and provide transparent explanations of necessary repairs, ensuring we can make informed decisions. Their dedication to quality workmanship is evident in every interaction.Moreover, their commitment to customer satisfaction is unparalleled. They go above and beyond to accommodate our scheduling needs, prioritizing our fleet's uptime. Their communication is clear and proactive, keeping us informed every step of the way.I have worked with numerous mobile fleet services in the past, but Road Warrior stands out for their reliability, expertise, and customer-centric approach. I wholeheartedly recommend Road Warrior Mobile Fleet Service to any business looking for top-notch service to keep their fleet running smoothly.

  Jason Ratliff
2 weeks ago
Where do I start well I ll start by cleaning up all the hydraulic oil spilled everywhere!!!!!Clowns is all I can say, not professional at all!!!!!

  Austin Ohm
a month ago
Road Warriors is a breath of fresh air. They know service, but most importantly their mechanics are top tier. When it comes to diagnosing and fixing the problem they do everything efficiently and accurately. Great company!

  Regina Marshall
10 months ago
First and last time using their service. Called on a Friday to utilize their mobile service as the truck wouldn t start. My driver stood by and watched the mechanic fumble over things and finally the mechanic said it was a sensor. The mechanic picked up the sensor and told us they wouldn t upcharge us as we had offered to pick it up ourselves next door to where we were parked. Installed sensor. Didn t start. Spent more time and didn t find the problem. Spoke to Randy at the office of Road Warrior and he said they would find the problem at the shop and that it needed to be towed there. Another expense. Called Road Warrior on Monday, Tuesday, Wednesday and Thursday as they never initiated a call. Each day it was some excuse to hold my truck. Monday they said I need a new fuel line and they had to order it. Tuesday they said Rush International lost the part. Wednesday they said it was still lost and then I told them I was going to get it towed to another shop. The lady there said at first we thought we would have to make the part and miraculously the part arrived later that same day I said I would tow it and Randy said my truck would be fixed that same day. That didn t happen. Thursday they said it s fixed and you can pick it up. Randy handed me the invoice and they upcharged on the part, then I asked for the old fuel line so I could see the issue and they said we don t have it. They then proceeded to say we made the part for your truck. Randy said we made it because International kept sending us the wrong part. I honestly couldn t keep up with their lies ..and I ve only shared a few. Nope will not be back.

  Greg Lee
10 months ago
Have had/been working on my truck since last Friday, truck still isn't fixed and they're not communicating well with us on what needs done and getting the parts that are needed. They've cost me a paycheck this week!Finally got the truck picked up today, 6/8, they up charged us on a part that cost 275$, and charged us over 380$ for the part, ridiculous! Way overcharged us for the work that was done and having it all week supposedly waiting for a part to come in.Find somewhere else to fix your trucks! Unless you like being killed with the bill!!

  James Webster
8 months ago
Called and they were very professional and quick. Also they could have charged me a lot . Need more service like this across the country.Thanks fellas

  Jeremy Adkisson
a year ago
Starter went out on the truck. Tech was there is an hour. Troubleshoot and replace in an hour. Great service!!!

  Mike Hobbins
3 years ago
Got me right in for a DOT inspection. Set up account so they can come to my shop when I need them. Excellent service!

  Paul McMichael
2 years ago
This place works hard to get your truck back to as quick as possible.

  Robert Moran
10 months ago
Great service. Fair prices.

  Tamara Fitzpatrick
2 years ago
They are very rude and don't know how to talk to people

  richard ellingwood
2 years ago
Awesome people and service.