Ralph's Muffler & Brake Service
4.3 (264)
3053 Madison Ave, Indianapolis, IN 46227
(317) 781-1516
ralphsmufflerandbrakesshops.com
Claimed
Service options
- No delivery
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
J S
a year ago
I went in today to get an estimate on exhaust work. The previous owner of my car may have put it on himself. It looked really bad. I came in right before close just hoping they d give me an estimate. They wouldn t be able to order parts but said they would realign for $100, and that they could do it today. I gave the go ahead and they made it look so much better! When I got the bill they only charged $60. Well worth it. I assumed I d have to get a new exhaust. Before and after pics attached. Very happy with the results! Now that 2k I saved for exhaust can go into other projects! I keep adding captions to the photos but they aren t saving. You should be able to tel the before and after pics though it looks really bad and now it looks really good!
Cesar Silva
2 weeks ago
I recently had minor issues on my exhaust. Showed up early and did not have an appointment. Ralphs took care of the issue within 40 minutes. They're pretty straightforward and honest with analysis and pricing. I'd use them again if needed.
Jalen Manson
2 months ago
They are fast, good & nice people! Had me in and out relatively fast and the front desk man was very helpful, I appreciate what they do
randy hildred
3 weeks ago
Very nice guys and they did fabulous work on my truck. Highly recommend
Mickie Platt
4 months ago
This is the kind of place that I love you come in with a problem they look at it let you know what s what and how much and they don t jack the price up like most I most definitely will return if I need anything else cool guys quick and fast
Trevor Brown
3 months ago
It was awful, all I needed done was the front flange cut off and connected which they told me day before wouldn't be a problem 85$ I had new catalytic on the front no problem, I get there they refused to work on it saying I needed a whole new exhaust they'd do it for 599.00$ I bet they would, don't waste your time with em, it's a mistake I won't make twice, took it to another muffler shop 15 minutes fixed, paid and was on my way.
Rojen Jacob
a year ago
Wonderful experience at this location. My car became loud while i was driving to work this morning. At lunch time, i pulled into to location so that they can take a look and tell me if it is safe to drive or not. Not only that they pulled my right in, they were able to fix the issue for a very reasonable cost in less than 30 minutes. I will not hesitate to go back here again.Service: Exhaust
John Sferruzzi
2 months ago
Honest pple and I was in and out in less than 30 minutes on a muffler delete/repair
Remington Crawford
a year ago
Haven't been, but the experience over the phone wasn't pleasant. When I asked when I could come in they just repeated "First come, first served." I work a late second shift so showing up at 8 am with no idea how long I'll be there isn't my preference. The man on the phone was irritated from the moment he answered and seemed his only concern was getting me off the phone.I called another shop and they gave me cost estimates, told me if I came in by 1 pm I could have it done within a few hours, and kept the cost low. That gentleman was pleasant on the phone and that was enough to sway me.
Anthony Moszee
a year ago
4 stars because they could've been more nice I think... Just a little bit... But they got the job done. The car is driving way better, and it was for a decently fair price. So I'll take it. Better than most places, because it could've been way worse.
James Vanzant
a year ago
Awesome experience, had an axleback exhaust put on my 2012 civic. Was cheaper than anywhere else I called. First come first serve service. No issues.
Emily Oakes
3 years ago
The exhaust leak on my car was making it sound really loud and I was dreading getting it fixed because I knew it was gonna cost me a pretty penny. I took my car to Ralph's on a Friday evening an hour and a half before they closed. I was expecting to drop it off and pick it up in a few days. However, I dropped it off and got a call within 5 minutes of leaving it. They figured out what was wrong that quickly and had my car fixed within 30 minutes. I was shocked. It was at a very affordable price as well, which I was happy about. My car is so quiet now. I highly recommend this place. The staff knows what they're doing and they're not out to screw you over.Service: Exhaust
DataMatr1x
6 years ago
When other automotive service places recommend your business you know your doing something right! Two different people have noticed my car is much quieter and both said "you took it to Ralph's right?" I said yes and they met my response with agreement.Staff is very respectful. Very curtious. The work was very quick. The best part though... I was absolutely shocked by the price. I only went in for an estimate and was thinking $500-600 for the work. Figured I would know how much to save up for the repairs but when they came out and said it was a fraction of that I couldn't pass it up.I will continue to be a customer and I am very happy with my first time experience.
Steve mabus
a year ago
I arrived before they opened, they inspected my exhaust and repaired it in 40 minutes and saved me 75% over another shop that quoted a cat back replacement. Honest and fast. Highly recommended
Alexander Stark
2 years ago
Didn't want to put a catback exhaust setup on my car without a lift. They quoted me $100 on the phone. Got there and they got me right in and installed it. Ended up only getting charged $60. Quick and friendly muffler shop. Would recommend
Taimai Shuz
3 years ago
Ralph s is a great business and they ve more than earned my loyalty. I started going here thanks to the great reviews and I drive out of my way because I don t want to screw around with other places that try to up sell me left and right.I ve had two vehicles that I actually wanted to make louder :) and Ralph s didn t give me any trouble about it. Pricing is very fair and the employees are straight up and honest. First come, first serve basis and they seem to be quite popular. I ll be recommending everyone I know to Ralph s.Service: Exhaust
Jacob parker
a year ago
Amazing place I highly recommend it brought my land Rover in today needing a new resonator it thad 6 extremely extremely rusted bolts I've replaced transmissions an engines I'm a pretty good mechanic myself but with the welding the tourching an just how bad these bolts we're rusted was a bit much for me it would have took me a good 3 days an Ben absolutely horrible the guy handled it in about an hour an a half for way way cheaper than I thought it would be an done an amazing 100% professional job I'm impressed I will take all of my vehicles there for exhaust work an send all of my customers there for exhaust work also from now onService: Exhaust
Parc Properties
a year ago
You guys...if your car has muffler issues THIS is the place you need to go. Went this morning, by 8:30am & was driving home hy 9:10am with my muffler taken care of!!! The price was also very pleasant......Thank you Ralph's, I was ready to waste the day on this & spending a bundle!
Crystal Lobetti
4 years ago
They are great. Very reasonable prices. I went there they changed my muffler and I was back on the road within 30 minutes. They answer any questions you have. The give you an estimate after they look at your car so you know up front what you will be paying. Would definitely use them again.
Angel T
4 years ago
Great people! Long story short: My sister gave me a ring at 9 o'clock this morning crying her vehicle got broken and how she's going to loose her job because her transportation had broken (she is a single mother working for a minimum wage and all her money are gone on the paycheck day). I went to her apartment immediately to see what was wrong. What I've found shocked me. Someone last night had slipped underneath her vehicle. He had cut the catalytic converter and stole it. Unbelievable! We haven't had any idea of reliable mufflers shop that would consider her problem a high priority and fix it the right way, right away along with a competitive pricing. Guess what. Ralph's people did exactly this - extremely fast, reliable, reasonable and accountable (they even provided a written guarantee) along with a very competitive pricing. We dropped my sister's vehicle around 1 o'clock in the afternoon and by 5 o'clock my sister was back on the road. She was the most happiest person on this world. Oh, before I forget, please leave them a tip. Believe me, they deserve it!
G. Polly Jordan
a year ago
Ralph's is so honest. They welded the bracket that had come loose causing all the noise. There was no charge. I gave a nice tip. Integrity and honesty is the ultimate. You have blessed me for sure.
Joanne S.
3 years ago
I was having issues with my muffler out of nowhere so I took it to Ralph s muffler shop and within minutes they told me someone had attempted to steal my catalytic converter but had not been successful. They were able to weld it and I was back on the road with a quiet car in a super quick time frame! I appreciate their honesty and affordability!Service: Exhaust
Paula Hartzer
a year ago
Based on previous muffler service repairs on different cars over 40 years, just assumed I would be told my entire muffler would need to be replaced.To my delight a only a small part of the muffler needed to be repaired! Will be back again for all services!Service: Exhaust
Lance Lewis
5 years ago
I had an exhaust leak near the muffler. The mechanic put my car on the rack less than five minutes after I arrived. Quoted me a reasonable price for only the work I needed with no up-selling. Fixed and out the door in less than 30 minutes. I will continue to have my exhaust work completed here.
Tom Bicha
5 years ago
The crew, two men, work as a team and get the work done right. Their price was better than 1/2 the price of Meineke just a block away for exhaust work. Highly recommend. Others in the waiting room agreed that their prices and service are great.
Ali Sanders
2 years ago
Great services, friendly people. I've come here twice now and they're consistent with their great work and fair prices towards clients. Highly recommend!
Patrick Cummings
5 years ago
Ralph's Muffler shop is awesome. You can absolutely trust their diagnoses and their prices are excellent. I trust them with my commercial and personal vehicles. They usually have a very quick turnaround as well!
Russ M
5 years ago
Got a $1,200 quote from another local shop and mentioned it was possible it wouldn't be ready until the next due to "difficulty of getting the parts". Ralphs got it done for under $700 and had it ready by 1pm. And they turned off my check engine light w/out me mentioning it.
Chris Coates
5 years ago
I called to see about getting work done(needed a part of exhaust pipe put on), was told new muffler would be 150, came down and had to wait to get checked(it's first come first serve). Not a big deal, so we get the car up on the lift to check it out and he calls me over and shows me an issue I had with my gas tank(just needed new straps and bolts, but wasn't an immediate concern), then tells me how he can't put a muffler on for any less than 250 and won't touch it till gas tank was worked on. ***So I went somewhere else got the GAS TANK & EXHAUST fixed COMPLETELY for $150 altogether.*** Not saying that the place is bad, but very disappointed in how it played out.
Joe Schmo
2 years ago
Disrespectful rep at the service counter. He just acted like I was making his life worse by adding to his to do list instead of appreciating my business. Fair prices, quick work, good communication, bad attitudes.