PLS Auto, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mar. io
a month ago
Had a wonderful encounter with Jerron today,he made the process a breeze. He was so professional and kind. He explained everything and allowed me to make a educated choice. I'm so happy every one else turned me down,God is good and he is strategic in his ways ,so today shout out to Jerron. I thank God for ya!

  Lisa MrsTank51 Pineiro
a month ago
I could not ask for a more helpful set of people Shamekia and John were AMAZING. They helped me get a car that I am super happy with. I highly recommend them. They really went above and beyond to help me.

  Tina Starks
a month ago
I'm very pleased with my Tahoe. Thanks so much Jerron.You such a great help to me. Thank you again.

  Yulanda Yoyo Spearmon
3 weeks ago
I was very pleased with the excellent service that Jerron has provided for me today .He was very professional If you looking for a car he is the man Jerron/Pls once again thanks you guys rock

  Nakya McClendon
3 months ago
I was able to get a car very quickly and with only a down payment of my previous vehicle. If you're in need of a vehicle quickly I would recommend as they are very flexible!

  Tyra Kennedy
2 months ago
Best place to go. I m so happy with my purchase helped me with. Bad credit. I couldn t be happier. ,

  Christian Joe Rollins
a week ago
Absolutely wonderful experience! Shamekia truly made purchasing a car the most easy, most pleasant experience. If you re in need, PLS Auto WILL get you right!

  Jay Woods
3 months ago
The sales girl I have had and I m sorry but I can t remember her name was very friendly and bubbling and did everything to find the right car. Granted the cars were late models and had some issues with then from electrical to no heat and ect. But her and the sales manager found car that nice and clean in fantastic condition and made the numbers work for both of us. Thanks again!

  David Louis
3 months ago
I must say, I ve had my car 10 months now and have had no major issues with it. It was easy to get approved , and as long as you make your payments on time you re good. Veronica B. was very helpful and accommodating. I d definitely recommend this car lot.

  Makiya Brown
2 months ago
From the moment I called Shamika has been a great help very communicative and detailed. I absolutely loved my experience and my new car. It wasn t the one I originally picked out but I love it even more . I m glad I came here.

  Myesha Finch
5 days ago
Jerron was very helpful and has Awesome Customer Service thee best Customer Service I have had since I could remember definitely a plus on every level I highly recommend Pls Auto so go on in and get a vehicle with no hassle and great customer service but make sure you ask for Jerron

  Antanay Lane
2 months ago
Very reasonable, I got my application done the following day I was in & out . The customer service was good no problems . Vibing music , great conversations with laughs & smiles . The pricing is reasonable. I would definitely recommend

  Joe Rollins Official
a week ago
Shamikia which I pray Im spelling her name right was absolutely amazing. She made sure we found the car we needed and was incredibly patient during the entire process!

  Quanita Elzy
a week ago
Gave alot of knowledge about the deal I was making my warranty etc. I will most definitely keep coming to u guys and refer as many people as I can that handles their business because yall did that!

  New Airra
2 months ago
My experience with PLS was very pleasant and welcoming. My sales Rep. Shamekia was not only comforting, extremely knowledgeable and funny; she also gave me advice on how to better service my vehicle in the future! Way to go Shamekia

  Melanie Wooden
3 months ago
My first experience was not great. I visited to view a vehicle listed on Facebook marketplace, I was told it had sold which happens. The person that I spoke with was not very helpful. He did not introduce himself or even offer his name. He seemed hesitant about telling me about any of the vehicles available, he kept telling me he didn t have anything that would work for me yet he had not asked me what I was looking for. He told me they would be receiving a shipment that night and to call the next morning which I did. I was transferred 4 times during the call, then placed on hold for 13 minutes before I finally decided to hang up. A few days later, I was still in need of a vehicle and on a short timeline to purchase one. I decided to give them a second chance. I m glad that I did. The woman that helped me on my second visit was very friendly, professional, and helpful. She asked me what I was looking for, she showed me the available vehicles that fit my wants/needs. She even took me into the cleaning bay to view a vehicle that was almost finished being detailed. I actually ended up purchasing that vehicle. She did not try to upsale, she asked me what my down payment and comfortable budget was and was able to get me into a vehicle that day only going $2 over my desired monthly budget. Now that I ve had the car for a few weeks, I feel the purchase was worth the extra $2. Had she been my first experience, I would have given 5 stars. I would definitely recommend PLS to anyone needing a vehicle, especially if they find themselves in a unique situation that makes obtaining traditional financing difficult

  Dennis Wooton
2 months ago
PLS Auto is Definitely the real deal. This Dealership went beyond my expectations to get me a car loan when 7 other Dealership told me no. I come from Lafayette, Indiana to purchase my 2003 Lincoln towncar.there was absolutely nothing stressful about my experience. This Dealership puts the meaning in forget the rest come to the best. My Dealership for life. Thank you PLS Auto .sincerely Dennis

  Dev Frost
5 days ago
HORRIBLE PLACE! SERVICE SUCKS AND CARS SUCK TOO! I DONT RECOMMEND ANYONE GOING HERE! THEY TRIED TO PUT ME IN A DIRTY CAR WITH A BROKEN KEY AND THE CAR WAS NOT ROAD READY! THEY DONT ANSWER ANY QUESTIONS AND LITERALLY KEEP GIVING THE RUN AROUND WHEN ASKING FOR UPDATES! I GOT A CAR ON MONDAY AND HAVENT BEEN ABLE TO DRIVE IT FOR A WHOLE DAY YET DUE TO CAR PROBLEMS. THEY WANT ME TO KEEP SCHEDULING TO COME INTO THE SHOP LIKE PEOPLE DONT HAVE TO WORK.

  Brianna Johnson
2 months ago
I forget who my sales person was but she was a female anyways I bought my vehicle last year around the end of February . I put $1000 down on my car. Once I was doing my paperwork and after I already paid they informed me the car couldn t leave the lot today because it wasn t up to parr. I needed a car at the time so I was okay with it because I knew people who previously got a car from them and I trusted them. Days pass I still don t have my car nor is there any communication . 7 days pass I finally get upset and tell them they can either put me in a new vehicle or I need my money back. 5 mins later they tell me my vehicle is ready. I went up there and heard the manager and my sales person talking about how we need to be more patient and if we want are car fixed the correct way we need to give them time. If I wanted my car to be fixed I would have fixed the vehicle I already had NOT my new one! I get my car and not even a week later my back tire blew while driving down 465 I DIDNT have a spare in my vehicle! I told them I didn t have a spare and nobody even tried to get me one! A month later I had issues with the front end braking system they told me they couldn t get me in for a month . My car was like a death trap when you stopped it shook uncontrollably and they never once seemed to care but they always wanted their money. Boom a few months later my heat and A/C a went out nobody tried to fix it.. a month after that my starter went bad nobody tried to fix it they would always say they are backed up a month out how am I supposed to wait a month for a starter? So I got that fixed on my own .. well yesterday I was driving and my entire tire came off my car! With my 4 year old in it! I ve had nothing but issues since I got that vehicle back in February last year! I haven t even had that car a year!! They don t care the only thing they can say is we apologize for you inconvenience . I highly do not recommend getting a car from these crooks! They sold me a lemon and knew it was a lemon! I blame myself cause I should of knew when I didn t walk off the lot with it that day I d have nothing but issues. I will find my sales person name and I ll come back and put it on here. You guys are wrong! You take peoples money with pride knowing you are selling lemons! I 0/10 recommend this company.

  Mandasja b
4 months ago
Jerron was such a big help to me. I love this place they are wonderful caring people they will get the job done. I love my car it s just the perfect fit for me and this was my first time buying a car and they was so much help they made my experience so wonderful and exciting.

  Natalie Wallace
2 weeks ago
Working with Jerron was wonderful. I love how he knew the cars on the lots. And the facts he cared enough to put you in a car for you is great. Go see that man.

  Ericka Smiley
5 months ago
Awesome experience, wonderful employee mekia got us together with a great truck for our family, thanks pls

  Muhammad Aslam
2 weeks ago
Costomer service zeero zeero zeero i m very up set 2 time go service but can t do i live all day my car Nissan and pickup same positionNot do i never recommend any friend I never go your service station bcoz I come from Columbus one hour driving thay westing my time thankss

  Gary Feigenbaum
3 months ago
Jerron was excellent. I sent my certificate of insurance to the while Jerron was doing my paperwork. Firstonths they charged my account $105 for insurance. I couldn't get a call back finally I got someone one the phone and was told sorry for the error I asked for the amount to be returned was told they had no way to return it. Was told call my bank and place a stop payment on it. I called my bank it was to late it cleared my account. Did I forget to say this is three days before Christmas.

  T Johnson
2 months ago
Experience was Amazing our Representative was Shameka and she made us feel very comfortable we will send people to herBecause she was so efficient and professional

  JoAnne Brown
5 months ago
This was the most pleasant and easiest I have ever bought a car. I didn t almost everything on line and I was in and out in about an hour. Jerron was amazing and explained everything as we went. Anyone needing a quality car without all the hassle please check out PLS Auto.

  lorraine broussard
5 months ago
I was recently shopping for a vehicle but kept hitting roadblocks at every dealership I went to. I went to several. Being a single mother without transportation and rare childcare available makes my time extra precious. So I made sure each dealer I spoke with promised I would get a vehicle before I wasted my time. And I was repeatedly let down. My circumstances are unique and I made it very clear how important it was to observe that. After 5 different dealerships, hard credit pulls, let downs and tears I crossed paths with Jerron at PLS auto. Finally someone actually looked and understood my unique situation. And most importantly, fought for me as I wondered how many times I would be shot down again because people would NOT READ my situation. It wasn't difficult but it wasn't standard so everyone I encountered treated me like a number. Jerron treated me like a human and I am so grateful beyond words. I now have a vehicle that fits my family's needs and definitely recommend PLS (especially Jerron!) to anyone looking for a vehicle. Jerron observed, evaluated and took action to make things right. Good people.

  Sha Smith
5 months ago
I wanna say thank you so much Jarron, you definitely did your thing and was very helpful. I highly recommend, in all honesty the best car lot I've worked with and I LOVE MY CAR!!!!!!!! THANK YOU SIR.

  Sierra Frazier
2 years ago
I loved Nikki!!!! She was super helpful and very honest while helping me find a car. She got me into a SUV with only $700 down. I ll be referring my sister and everyone else I know who needs a new car to come to PLS Auto and ask for Nikki!!!!!!!

  Todd Oliver
a year ago
honestly bro, the first car i got was pretty bad but they treated me EXTREMELY WELL when i came and got my replacement vehicle, customer service was above phenomenal and the man got me up and moving within less than an hr. now the new vehicle i am in is thee best i have had so far & i am overall pleased with my experience with PLS Auto, i will always come to them for a vehicle i can pay off within 3 years