O'Reilly Auto Parts
4.2 (242)
8906 E 38th St, Indianapolis, IN 46226
(317) 890-9473
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Troy Troy
4 months ago
I went to the O'Reilly's off 38th and Post rd. A employee named. Pablo gave me the best customer service. He was professional and made sure I was taken care of. That made my day. Thanks Pablo.
Abigail Alvarado
4 months ago
Pablo chamu is one of the best employers in that store he is such a great employee he needs a raise!!
Patrick Clifford
5 months ago
Ordered an item that is difficult to find from the warehouse & it was there the next morning as promised. Great service highly recommend!
Buck Wild
3 years ago
I forgot my face mask but I ask the guy cashier if I can use my shirt to cover my nose and mouth to get something real quick so he ask the lady manager, she say no. When I walk out, next customer just went in THEN...YOU BE THE JUDGE. Where the mask on that customer?
Rana Scott
4 months ago
The guy that helped me got everything that I needed & knew right where it was .SincerelyR.scott
nichelle butler
6 months ago
Staff was a little slow but great overall
Mr.Bobcat
2 years ago
Nice friendly helpful staff. Their prices are a bit high but, with the current situations going on with COVID-19, shipping docks, most all prices everywhere are high.They had everything except one item in store. They ordered the item. They said it will be there 12 to 24 hours or, it's free.
Joshua Hill
2 years ago
Upon waking into the store I was greeted and the store associate was very knowledgeable about the multi inquiries ask of him. Although he was in the process of assisting another customer, he made me aware and asked that I remain in the front on the store in order to be assisted. The information provided ( after fact checking ) was accurate and on time.
Ronald Gomez
5 months ago
They know wath you there for.
libragirl1964
3 years ago
A senior lady in need: Eddie was so wonderful helping me get windshield wipers. Understanding brands & cost; but the blessing was him replacing them in the rain. I was very happy & blessed. When a man with good ethics helps women. Kindness like that is minimal these days. Kudos Eddie
Freddie Bowman
7 months ago
Never answer their phone. Slow in handling customers service. To much talking instead of handling business.
Sean Rowe
8 months ago
Thank you staff for your help always keep on improving and doing your best
Steffani Hines
2 years ago
O'Reilly made my day! I couldn't find the bulb I needed for my Mazda. Brian helped me out! They Cashier's are Really Courteous. O'Reilly also have great prices on Car Fresheners, & Batteries
S FERGUSON
4 years ago
The company I work for has a fleet membership through these guys. Went to buy oil through said fleet membership and it cost more then it would with it then without it. Was pretty discouraged about that and now that my company owls aware we definitely shop.around first. Still a great parts store though.
Larry Byers
2 years ago
Went in to get a brake line for my truck didn't know what size to get and the guy took me behind the counter so we can take my brake line back and match it up to be sure to get the correct one. Very helpful staff and very kind
Steve Scott (sTeeVo)
4 years ago
Today was an exponentially positive and memorable moment- take a bow OReilly's reps @ 8906 E. 38th St.. Even though a newer-to-auto-parts employee; the counter person was honest, listened (and acknowledged well), was accurate regarding physical information about the particular part, and was enthusiastic and actually appealing while attempting his "upsell routine" that all parts stores facilitate. The guy actually made me feel my needs had been met and that I'd go out of my way to purchase from this location so that they receive any bonuses or other benefits stemming from purchases made from my business. Thank you very sincerely.
Amanda & Darrell Drummins & Hansen
3 years ago
O'reilly auto parts is a great store and for more than just your auto needs they have a great selection of tools as well as cleaning products you wouldn't know you need until you see them. Also its an alternative spot to find supplies? Parts etc for gas or electric scooters as well as marine based vehicles. Great stuff even better staff
Paul Bell
9 months ago
Danielle, is awesome manager helps meet my shop needs
Brandon McKinley
a year ago
Prefer a place that is first come first serve vs waiting on most aggressive customers first.
Phillip ONeal
3 years ago
Today they were right on point and assistant was very good didn't have to spend a long time and straight to the point it was great service today.
Robert Blake
4 years ago
Nora is my go-to person whenever I walk in. I always receive courteous polite cheerful and expert help
Paul PaulMFCollins Collins
a year ago
At the time of my visit they had a knowledgeable staff
Mz Scorpio
2 years ago
They are a lil slow but i love the auto stuff they have and im a customer for life.
Pat Holliday
3 years ago
Unknowledgeable, unhelpful staff. If the owner reads this minimum wage is far to much for these employees so do yourself a favor
Kent Sessoms
7 years ago
Worst Experienced at any O'Reilly auto parts I'm a Contractor I buy all my truck parts at O'Reilly Auto mainly because they keep track at all the parts you purchase in the system and there a Orially near my home and they treat me well. OK I was in Indy needed an oil change I always use Wix filters and get oil changed with my own filter. This Orially would not let me use the bathroom told me that manager said customers cannot use bathroom. What kind of Mess is that.
James Santiago
3 years ago
Friendly staff. Employees won't kick you out if you prefer not to wear a face covering.
Rick Brown
5 years ago
helpful people with knowledge and fair prices. They have always had what I needed, even when it was a little off the wall.
will hill
2 years ago
Have reasonably priced auto parts retailer with good knowledge of what you need. Also a good source for those hard to find car parts
Theresa Lewis
4 years ago
I get all my automotive parts, car wash services, car smell good! The store associates are great and very helpful!
Carlton Young
4 years ago
Very good at helping me understand things about my car parts and gives a far price.