O'Brien Toyota - Service
4.6 (61)
2550 Shadeland Ave, Indianapolis, IN 46219
(463) 222-0451
obrientoyota.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Crista Moon
a year ago
Great service except I would have given 5 stars but the complicated wash left my car looking really bad with water spots and bent my license plate. No one said a word. It had to be detailed to get spots off
Manpreet
5 months ago
Easy in and out great customer service!
Naughty Librarian
a year ago
We called and ordered a part and were told they would call when it came in. Never called. 3 days later we called and it "had just come in". So I go up there and was told 3 different prices even after I showed them the email with quote, and they said ok. Then still tried to charge more...
Dan Sinclair
10 months ago
They let me know up front what the expected cost of the repairs/maintenance will be. If anything unexpected comes up they let me know.
michelle beatty
3 years ago
Making an appointment was easy. Service was great. Everyone was very friendly. It was very clean and I really appreciated the extra social distancing measures.
abhinav chandrappa
2 years ago
I didn't like the service here. The checklist they provided had conflicting information in terms of measurements and I don't trust that they did a good job with the service. The staff was not so friendly. Don't recommend.
Jackie Thompson
a year ago
They do a wonderful job with my Jeep. When I took it there Thursday. To get aTire fixed on my Jeep
Tracy Smith
a year ago
Great service, great people and a very happy customer here
T Lane
a year ago
Longtime service department user. Good and friendly team. Always helpful but currently struggling with schedulingvdue to staff shortage and supply chain.
Chris L
2 years ago
This was the BEST experience I've ever had with a dealership. Jake helped me, had excellent suggestions for my car issue. Will definitely suggest to others and return in the future.
Kent Edmonds
5 years ago
They forgot to put my appointment on the schedule. But they said they'll fix it and got the job done pretty good.
Darleana Campbell
a month ago
Timely service.
David Shelton
2 years ago
O'Brian Toyota has great sales and service! Ask for Trevor if you need a new or used car.
Scott Pierce
5 years ago
Great place for a new car or service on your vehicle been a customer for over 15 years
Jina Desai
11 months ago
Honest review and recommendations!
Jeffrey Randolph
a year ago
Great service as always!
KinkiMojo
10 months ago
I only bring my car here.
Doug Townsend
2 years ago
Service Rep was Oscar. He did a great job
Lisa Edmonds
2 years ago
Very inexperienced service crew. I feel sorry for the Toyota brand.
MOHAMMED DALOWAR HOSSAIN
10 months ago
Excellent service
James Douglas
3 years ago
Honestly an all around wholesome experience
Ashley Jenkins
2 years ago
Best Toyota dealership we've ever been to
Jeff Randolph
2 years ago
Great service
Jason Rendezvous
3 years ago
Nice job toyota
Joe Everett
4 years ago
Nice people
BLANCA Salazar
a year ago
Very friendly staffPersonal muy amable