NAPA Auto Parts
4.3 (129)
9802 Pendleton Pike, Indianapolis, IN 46236
(317) 869-6900
napaonline.com
Claimed
Service options
- Delivery
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Aldrich (Prime rib king)
a week ago
Little guy behind the counter spouting how this is napa like really when asked about if they carried lawn and garden batteries I'll just go to o o O'Reilly's
William scott (Mike Scott)
2 years ago
It was awesome, love the experience and the people that work there. They REALY know what they are doing! Keep up the good work guys!
Philip Mitchell
2 months ago
I went in for a battery for my 85 f150 after being told they had the battery I needed in stock over the phone so I jump started my truck to get it there just to get there to be told they didn't have the battery the recommended cold cranking amps that I asked for in stock so they sold me another battery instead of saying saying they could give me a jump to get me back home till the one I needed was in stock that battery didn't even last 3 months but when I tried to exchange it they wouldn't claiming there was nothing wrong with but of course they had the right battery this time which they were more than happy to sell me that's nearly 400 gone in not even 3 months they will rip you off if you give them the chance I was super pissed off and disappointed at the same time I doubt I will be going to that store again anytime soon if at all.
Michael Mike scott Scott
2 years ago
Great place Luke Combs paid a visit. Oh yeah the last picture about Autozone and wiperblades. Is he should of came to NAPA cause we would of taught him how and he wouldn't have that problem cause NAPA KNOWS HOW! We take the time and communicate with KNOWLEDGE OF OUR PARTS AND PRODUCTS. We take care of our customers.�NAPA SABE C�MO! S�, hablamos espa�ol aqu�. Pregunte por Michael Scott. �Felices fiestas y feliz Navidad para ti y tu familia
Brandon Fleckenstein
a week ago
Napa is a Lil more pricey but always on point
Michelle Earl
2 years ago
I stop in there every single time I hear something with my vehicle and they are always there to help me. The last couple of times it's been the oil and it's been raining they go out they check it I let them know how much I appreciate their time and hospitality. Here's a crew that goes way beyond their job description.
Blessed 1
2 years ago
NAPA definitely KNOWS HOW to gain a customer...the weather was a tad rough on today Friday, January 28th..too nervous to go out and drive in the NASTY WEATHER...what do yo know...Mike showed up delivering my small purchase..but what he did of going out his way to make sure the item I needed to have for my car tomorrow was delivered..was greatly appreciated ...so I send humongous and a billion thanks to Mike and NAPA..keep up the great service.
C H
a year ago
Went in to Napa on Pendleton Pike. The assistant manager Mike was so helpful and came outside to personally help with an issue that I had with a part on my vehicle and advised me on how to fix the issue and directed me as to which part I would need. I was in a bind and I truly appreciated his time and assistance.
Denitria Williams
11 months ago
They are super helpful and fast service love this location
Tom Walle
2 years ago
I thought I was gonna be out of luck on a Sunday but slammed my brakes on to turn in and they were the only place around that had the part I needed for my battery installation. Thank you very much Ken and Mike you guys are life savers!!!!
Jamie Epps
a year ago
Knowledgeable and friendly staff. Come here for that "one-off" piece the other stores don't typically inventory.
Levy TrapAlot
3 years ago
It's okay they had one part in stock for me that I needed for my brakes and sent me across town for the other part to the other Napa I got there got the part never opened the box and went all the way home next day when I went to install I opened the box in the park was completely different I went back and they corrected the mistake but I was out of time gas and my car did not get fixed because I had to go and correct their mistake
Jay L
5 years ago
Vry professional & always best 2 go 2 for certain hard-2-find parts 3 my cars. Usually get things special ordered the vry nxt day. Employees vry knowledgeable & reliable. I appreciate their Cust Srvc.
Terry Hill
a year ago
Very good and got me the parts and helped me a lot. Even cheaper than O'Reilly's auto parts. Fact.
jdawz
4 weeks ago
My go to auto store!
T Had
5 years ago
1 st impression clear well organized. Gentlemen that help me took time to come out to truck for correct engine size for a part. Friendly staff
A Seenyur
4 years ago
Do yourself a favor and go to a reputable auto parts store who has basic level customer service and whose website reflects their actual inventory.I should have known better once i visited the local store, which has 4 employees working and no customers
Consuela capps
2 years ago
Love going there I can always get help figuring out exactly what I need for my car.
Brian Terhune
5 years ago
Napa is always clean and orderly. They didn't have what I needed this time, but I seen several things I will go back for. Keep it up guys.
husam fahmawi
4 years ago
Very very nice people especially the manager even offered me a bottle of water it was hot very nice lady good job guys
will hill
a year ago
NAPA Auto Parts is a good place to Source out your hard to find service parts for your classic car
Robert Hunter
4 years ago
I can always find whatever I need here and always at a great price. The staff are always helpful, knowledgeable, and kind.
David Hartzell
5 years ago
Standard Napa. They have top quality parts but that quality is more pricey than the cheap part competitors. I've learned for difficult to replace parts, Napa is about the only source too trust.
James Ferge
2 years ago
These guys are awesome..always need weird parts and they find them
Joshua Smith
4 years ago
Online states they are open on Sundays until 6pm. That is a lie. I'm sitting in the parking lot with a busted hydraulic hose off my shop air compressor and they aren't open so I will have to shut my shop down tomorrow because they aren't open to make me a new one. Even though they are supposed to be.
Michael Durham
4 years ago
NAPA is the place I go to when others fail me! Sometimes the other auto parts stores simply have a warm body working the counter.
Leigh Anderson
2 years ago
Awesome customer service and very nice staff! Thanks!
Chris S
7 years ago
Good parts store that is ran/worked at by people older then 19. In other words they have real experience.
Matt Morris
4 years ago
Your Google page said you were open on Sundays. Tried to get some stuff, but had to go to someplace else.
Katrina Murphy
2 years ago
I would rather not say how I was treated today. I will say I didn't buy a thing.