Maaco Auto Body Shop & Painting

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  B G
7 months ago
Currently planning to take my car in for the THIRD time to have issues, they have created, fixed. What started as a straightforward bumper paint and replacement has turned in to multiple trips back, multiple days without my car (and related expenses), and exceedingly worse condition of my car and its paint job.They are clearly rushing the "warranty" work when I bring the car back for them to redo the mishap from its first visit (scratched/chipped paint during reassembly). The 2nd coat of paint is warped. The "warranty" paint doesn't match their original work (let alone the factory paint). There is overspray everywhere (white paint on black trim). The paint is chipping where they (poorly) masked things off for the repaint. There is, what I assume to be, paint ALL over my windshield and side windows.I've been kind and patient with them during every interaction, and they seem genuinely willing to make things right. Which is why I'm still willing to give them one more chance to make things right. But I am frustrated and disappointed.Service: Painting

  MY Hunter
3 weeks ago
I came in for an estimate on my side view mirror and was immediately met with a smile and willingness to help. After assessing the damage, I was provided with the best possible option. Instead of charging me for a brand new mirror which would have cost more than I expected to spend, I was told that I only needed one part. They were pleasant, professional and informative. I would highly recommend this Maaco shop to anyone looking for a repair shop.

  K O
a month ago
My vehicle had multiple roof paint rusty blisters. The fix required stripping paint and bondo to raw metal. They gave me a reasonable quote and completed the work on time. Also, backed up work with warranty for labor and paint. The office staff are excellent. They communicate well explaining what they will do to fix vehicle. They have pleasant attitudes and they had the paint guy come out to look and give accurate estimate.

  Chuck Hansen
5 months ago
Repainted my 20 year-old Camry. Needed to fix a few dents and hail damage too. Happy with the result.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Hassan El-Ghit
7 months ago
Car enthusiasts beware. As good of person the owner of this Macao is, some of his employees need to be fired. I dropped of my RX7 for a paint job, when I was called that it was finished I was told the car wouldn t start and that the battery was dead. The car wasn t even finished being painted, and they painted over an entire headlight and would ve let it go if I didn t point it out. No big deal, got a new battery which didn t solve the problem. Come to find out the engine has thrown not 1, but 2 rods through the engine. This was a brand new engine that had less than 1000 miles on it and I drove it into the shop. There is literally no way you can throw 2 rods let alone 1 without giving the engine all it s got for multiple minutes. Just look at the pictures and see for yourself, any person with half a brain can tell this engine had been ridden hard. After further discussion I cut my losses and left because there s just no arguing with them.Stay away

  Josh Corah
2 years ago
Amazing service and results! Each person I spoke to was professional. I had very bad hail damage and they immediately replaced the broken rear windshield while I waited just a few days for the repair of hundreds of dents. I can honestly say my car is in better shape now than it was before the hailstorm. When they found some painting was necessary I didn t have to do anything; they contacted my insurance company directly and started the additional work the same day. I am VERY impressed!Services: Painting, Body & Trim

  Andy Anderson
5 months ago
I am so impressed with this Maaco at 71st. and Binford. They perform high quality repair work at very reasonable prices. It took my 2010 Ford Fusion Hybrid in for major rust repair work and the owner quoted me a very reasonable price to completely restore the rusted frames below both passenger doors. I highly recommend this specific location for the best value and quality workmanship.

  Quang Vinh
a month ago
I can always count on Maaco for a well done job, friendly and accommodating personnel. I m embarrassed to say I m an every other year faithful customer but I didn t cause all the crashes. The last one somebody hit me with an improper pass according to the police report.

  Bill Soots
6 months ago
We have used them a few times now. Always pleased with results. Paint still holding up well on first vehicle. This Prius will be used by our salesman.Service: PaintingService: Painting

  ghaith nahlawi
a month ago
Great communication, fair pricing they really went above and beyond to find me the right part and called me to bring the car in. I would definitely use again

  marcie Riley
5 months ago
They didn't do everything that they were supposed to do to my car, I had to take it back in. I waited for a week to take it back I'm so frustrated with Maaco!!! I should have went to Calliber!!!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Timothy Mason
9 months ago
The repair was relatively simple - to recover a small dent in the driver side door. There are still imperfections but it looks better than before. What was frustrating was that there was a cloudy film left on the front windshield. Particularly on the passenger side. It could not be removed with wipers or antifreeze. We will have to take it back. It is very difficult to determine the source of this film.

  April Mitchell
5 months ago
I have used MAACO several times and I cannot say enough about their outstanding customer service. They have made my 2013 mini look brand new. Highly recommend them.Services: Painting, Body & TrimServices: Painting, Body & Trim

  William Hollander
3 months ago
They did a great job much more quickly than we anticipated. The cost was what was quoted. Based on this experience, I would recommend them very highly.

  Ray Ho
2 months ago
This place works very conscientiously, the work is very good quality and the price is very reasonable.Mohamed is very sincere, very responsible person.I like this place very much.

  Paul Peach
2 months ago
We ve used these guys multiple times. They ve always done a great job and this time was no different. Thanks, fellas.

  Shawn Strange
11 months ago
So long story - but insurance wanted to total my car out when somebody backed into it! The car was worth $6500 - but another body shop wanted $7,000 to fix it. We went to Maaco instead and got more than what we asked for originally for $2,000 in repairs. They buffed out other dents and scratches in the car that I thought wouldn't come out (I waxed and waxed those areas). In the end we were more than impressed with their work and their reasonable price. Oh, and did I say they were extremely professional and accommodating. They answer their phones - unlike other places! If I could give Maaco more stars I would!Services: Painting, Body & Trim

  Anthony Harvey
3 years ago
I had to bring my vehicle back and forward at least 4 separate occasions. However Mohammed took great care of my concerns.

  Sam Robertson
5 years ago
If you want great service and poor quality work go here. This review has evolved several times. Bad, goodish, and it s going stay this time. Macco did not fix my car properly nor do a very good job and I would highly not recommend them. The customer service was good but it ultimately comes down to how the work was done.It s a long story, but basically they did it once, twice, and it was never right. The first time you could see black plastic wear paint was rubbed/knocked off while putting it back together. They took it back and redid it. It looked better and I accepted it the second time even though their still was imperfections. I also had to come back a third time because the emblem fell off. I think the did not install the clips it was supposed to have. So okay. Then paint started flaking off around the bottom edges over the next year. Maaco saw my poor review and called me to say it was guaranteed and to bring it back. I appreciated that and revised my review to four stars. I never did being it back.Someone end up backing into me in the parking garage. (This was actually a blessing right). I went to Mintons in Bloomington as I havemoved down this way. They were fantastic! They said it was flaking off because the didn t prepare it right. He said to never go to Maaco. It look like a new car now! That s the way a repair shop should make it look. I will up load a picture after I was recently got backed into. You can see the paint easily flaked off. It was doing this before along the bottom. I would highly recommend Mintons if you can take it to Bloomington. The nice picture is Mintons.

  Sandra Clark
a year ago
Jay and his family are exceptional!We have had 4 cars done at this point with their Maaco (body work and paint). They do beautiful work, and they are reliable, honest, hardworking and kind and I have recommended them to everyone I know! Their family owns and operates this business and has for many years. Quality work and quality people!! 5 stars!!!Services: Painting, Body & Trim

  meadows39
5 months ago
I ve used the MAACO team for years. Great work, always feel like Mohamed and Jay operate with honesty and integrity, and love the family nature of the business.Service: Body & TrimService: Body & Trim

  Duke Haddad
6 months ago
Great service. Beautiful work. Quick turnaround. Fair price! Would definitely recommend MAACO on 71st Street, Indianapolis!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Andy Middaugh
6 months ago
They did a great job painting the tailgate on my SUV, scratches are history! Price was very reasonable. I couldn t be happier.Service: Body & TrimService: Body & Trim

  Kat Yeaney
a year ago
The inner panel of my driver s side door had completely fallen apart, so I visited my local Maaco to get it taken care of. Muhammad worked with me to get it taken care of, laying out all of my options in a way I could understand. They ordered the part immediately and called me as soon as it arrived to their shop. They were accommodating about scheduling a time to get the repair done, and even had patience when I locked my keys in my car the morning of my appointment and ended up being late. The work they did was thorough and well done! Thank you, Maaco :) I ll definitely come back if I have another unfortunate circumstance occur!Service: Body & Trim

  Briana G
9 months ago
I sent my car in for a repair but when I got it back there was a brand new scratch inside of my car on the console and a puncture in my rear tire which made it flat. The low tire pressure light was on when they gave it to me but they said it s all good so I just thought they needed air but it s gone completely flat due to a puncture.. Super upsetting because the repair was already expensive enough and now I have to change my tire which was only a few months old.

  George Hawkins
3 months ago
Five stars says it all!! Excellent body repair work combined with awesome customer service!

  Catherine Ibrahim
5 months ago
The front bumper on my car needed to be replaced and I went to Maaco for an estimate. Their cost was considerably lower than other competitors and the projected timeline for repair was also much quicker so I didn t need to rent a car. I would definitely recommend Maaco for any collision repair. .Service: Body & TrimService: Body & Trim

  Mamadou Diallo
4 weeks ago
Great place and great customer service.Fantastic workmanship.

  Frances Robinson
3 months ago
Great customer service and a great job on my car. Highly recommended

  Christine Biech
5 months ago
Great place to get car repaired.Everyone was so nice and made me feel important to bring my cartoons them.Service: Body & TrimService: Body & Trim