Jiffy Lube

4.6 (360)

  1415 W 86th St, Indianapolis, IN 46260
  (317) 876-0938
  jiffylube.com
  Claimed

Oil change service Auto parts store Brake shop Car inspection station Car repair and maintenance service Tire shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hany Rahahleh ( )
2 weeks ago
Fantastic team No need to book appointment like other shops and wait years!Affordable price for changing both oil & filter Also, they had a $10 coupon discount.I will highly be their customer always.

  Lil Dimples
a month ago
Do not ever come to this shop or any Jiffy Lube for that matter. This shop even went as far as fabricating photos of damaged parts to try to get more business. The first issue was when I came to this shop my check engine light was not on and as soon as I turned my car back on after the oil change the light was on. They had no explanation. They hooked up the scanner to see what s wrong and still refused to 1. Show me what they were looking at on the scanner and 2. Give me a straight answer on what the problem was to start with. At first in was spark plugs then it was a new muffler haha. They think everyone is stupid I can t believe this is someone s job. These associates (not one of them are a mechanic) are so stupid they can t even lie right. As with all jiffy lube associates. Go to TAKE 5 for oil change only. They are very hospitable. Any other work needs a better shop besides this scam shack. They also charged me for a more expensive oil when I asked for a specific kind. Don t let these idiots get you like they did me. Looking to talk to the manager but she s so damn careless and dumb herself she won t even answer the phone or listen to a voice message. Will be reporting all of this.

  Amanda Waldbieser
a month ago
Wonderful location. Was in and out in about 20 minutes, everyone was very helpful, respectful, knowledgeable, and not pushy at all. They were extremely thorough when looking under the hood and around the exterior of my car. They also washed my windows and vacuumed the inside of my car which was a nice bonus! I will definitely be coming back to this location!

  Brian Brase
4 weeks ago
I recently visited the Jiffy Lube at 86th and Ditch and was pleasantly surprised by the exceptional service. It's evident that the store is under new, motivated leadership, as their communication and customer service were top-notch. The staff was forthright, attentive, and committed to ensuring a positive experience. I highly recommend this location for anyone in need of reliable automotive care. Thank you for the outstanding service!

  James Curtis
4 days ago
They are fair and honest, been getting oils changes there since 2009. I get the oil/synthetic blend. Fast, efficient, and noticed things like my license plate light bulb was burned out.

  Michael Ryan
a month ago
They are absolutely amazing. brought car in for an oil change and they checked my whole engine for anything wrong and even brought me in to show me a few things that were an issue. I called to ask how long it would take and they told me 15 minutes. They were wrong. It only took 10. Great people and great service.

  Yvonne S
a month ago
Love the service I got at this jiffy lube, they were quick offered everything that they could do for me and even vacuumed me car out. They always do a wonder job with keeping my baby up to date! Thank you!

  Kelly Griffin
a week ago
The new manager is really cleaning that shop up! He and his crew were very quick and efficient. Great service

  Taylor Stover
3 months ago
Excellent service overall, the person in charge was gracious, respectful and courteous at all times. The service team was able to educate me with the type of oil, brake light that was out, etc. Overall the service was superb and expedited, there is not a better auto care in business. Impressed with every aspect!!

  Marisol Burns
3 months ago
Jiffy Lube has been my go to for oil changes but I've noticed a couple times that the oil level was lower than it should be right after having it changed and had to top it off. The last oil change I had done here and it was fast which is always appreciated but not even 4 weeks later my battery was dead. I'm not surprised because it's a 6 year old battery but if they tested the battery, I would think the fact that it was low on juice would have shown up. A little heads up would have been nice, and then I would have gotten it replaced then, instead of being stranded yesterday when it wouldn't start.

  Juli Woodworth
2 months ago
This was my first time at this location. Overall, I m very satisfied, but I used a Groupon and the attendant that was trying to put it in the computer didn t know what he was doing. He had my phone for the entire time that I was there, trying to input the Groupon number. Not a huge deal, but I got a little bit nervous for a bit.

  Angelete Reynolds
a month ago
The staff worked fast and were very polite. They checked everything and aired my tires.. I recommend 86th and Ditch road location. I was very please with the service and price thanks guys

  Emily Hughey
3 weeks ago
Wonderful service and always quick! They even vacuumed my vehicle and washed my windshield for me! I love this location! Above and beyond service every time I visit.Service: Oil changeService: Oil change

  Taylor Jackson
a month ago
Came in for an oil change and it didn t take long at all. Everyone was super nice and friendly, real quick service. Highly recommend

  Kas Beauty
4 weeks ago
Very polite! They were transparent about the cost of everything and got to my car in a timely manner. Will definitely be back!

  Julia Waggoner
3 weeks ago
The team is quick, knowledgeable, and don't try to price gouge you like some other mechanic businesses may try. I always come here for an oil change and am never disappointed.

  Karmen Mercer
4 months ago
The guys were extremely friendly. Got me in right away and took care of everything on my vehicle. I was in a hurry, and did not even need to let them know that. Very pleased with my service.

  Tiffany Shear
3 months ago
I came in mid-day on a Saturday. Two employees were slouched in the chairs of the waiting room on their phones. Usually not a big deal but the waiting room and coffee area was a complete mess (like trash on the floor kind of mess) There was definitely work that they could have been doing. In the middle of my oil change I asked if they could put some air in my tires. The young man stalled for a bit and then said the air compressor is out.I ve always stuck with Jiffy Lube because I've always had a great experience. I just moved to this side of town and I do believe I ll be looking elsewhere.

  Danielle Lottes
3 weeks ago
Great service. Willing to help will luggage net. Went out of way to be kid and courtesy. Offered to help in any way I needed. Great at explaining things.

  Lauri Heflin
2 weeks ago
The staff was fabulous, I stayed in my car while they worked on my car which was great. Fast, efficient and great customer service. Thanks Jiffy Lube!

  William Hittner
6 days ago
My experience was much to my satisfaction. Prompt and courteous service. I will return.

  Angi Aldrich
a month ago
Thank you! Job well done. The techs were helpful, not pushy. They explained the process and I felt were thorough.

  Matt Richardson
a month ago
Professional, well mannered, friendly and welcoming. Transparent and honest with safety issues a priority. I felt total at ease at this location.

  Eric Thompson
3 weeks ago
Always quick to get me in and out, everytime I go to Jiffy Lube I leave within 15-20 minutes even if there's another car there being worked on and I never leave with more problems than I showed up with.

  Pat Lindgren
3 months ago
Great service! Efficient, polite. Got the oil change done quickly.Would highly recommend them!!

  lisa hamilton cerisier
a week ago
Had a good visit this month New faces new service overall really good.

  Breanna Richie
5 months ago
These guys are awesome!! Super helpful and get the job done correctly!! I really appreciate that because it s hard to find a good shop! Definitely recommend this Pep Boys in Greenwood!!Service: TiresService: Tires

  Marcell Watson
a month ago
Quick service. Didn't try any up selling. I like they used a torque wrench to check lug nuts.

  Mississippi Jones
5 months ago
Ariel was Amazing she gave tips on what I needed to get she also told me why I needed to get the things she was on it She was also very polite and very aware and trained probably her customer service skills and and sales skills are Amazing for her to be the only female at this location she actually did all the work and also was calling the shots on the numbers and scanning me in and out to get the product for my car please let this young lady know to keep up the good work.YALL SHOULD BUY HER LUNCH !!!!

  Michael McIntosh
2 weeks ago
Excellent Location, Josh the assistant manager and the team very professional and friendly

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-5 PM
Sunday Closed

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