Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Flip De
2 weeks ago
I stopped in during the day and they were a little busy, they got me in right then and asked all the questions about what I wanted. Offered other services and explained why I needed it. COOLANT was too low. Air filter was in good shape. As was other parts. Employees were very nice and helpful, I will be back. Cheers, great service.
Perry Meyer
2 weeks ago
Outstanding staff! This Jiffy Lube is an equal opportunity employer which hires disabled workers, females, and minorities who share the same, excellent work ethic. The customer service is hassle free, and customers do not feel threatened to add extra services on their vehicles. Friendly, quick service with great results.
Johnathan Jelks
4 days ago
Jiffy Lube did a great jobs diagnosing the issue on my car and fixing it. I set up an appointment time and they fix my car in one day. I haven t had an issue with my car since. I appreciate their service and nice employees.
Rita Gee
a week ago
I really appreciate the owner and employees of the Greenwood Jiffy Lube. They were kind, patient, accommodating, friendly, and good at their jobs. They were also honest and didn't try to upsell me, which I appreciate. ]I stopped in and got an oil change and tire rotation. It was very affordable and fast. I only had to wait a short amount of time. I highly recommend their services and will be taking my car there ongoing. You should too!
Amy Schleppenbach
2 months ago
Steve and the rest of the staff are great. They always take the time to explain what my car needs and why it is important, or what can wait another thousand miles or so.They charge reasonable prices and always have after work times open for appointments for longer service jobs.I ve been going to them for a year now and they have been able to do everything from replace my battery, to headlights, to brakes. Friendly staff and clean customer restroom.
Courtney Taylor
a week ago
I ve been coming here for almost 2 years now and I m never disappointed. They have always taken very good care of my car and been very thorough with my oil changes. I had a Malibu and then I got a new car and brought it right here for an oil change and I wouldn t take my car anywhere else. Thank you!!!
KimmieCakes 36
3 days ago
I HAD TO WRITE A REVIEW ON ONE OF MY FAVORITE JIFFY LUBE!!!The team at this location goes above and beyond to meet my vehicle service needs and the customer services is always met with the upmost kindness,polite and punctual service..I literally skip over Jiffy Lube nearby to always bring both of my vehicle to get serviced at this specific location.KEEP UP THE AWESOME WORKJIFFY LUBE MANG. & STAFF @ STOP 11 & US 31
April El Majrab
a month ago
I enjoyed my experience at the Jiffy Lube.I wanted to get in and out, I also like that you are allow to stay in the vehicle or get out of the vehicle if you like. My overall experience was pleasant the staff was friendly, opened my door, the gentleman hair wasn t pulled back and looking professional.*** I remember when you had to have it pulled back, braided, or cut short to be presentable to your customers, Please Remeber you are the first person your customer deals with, you may have a friendly face, but you should also respect yourself to present yourself well, and make sure you are able to see the equipment you are working with, your area you are working in, and for your safety. Hair should always be maintained and looking your best to not make anyone uncomfortable or frown upon. Always make a good impression!!!
Michael Clark
a month ago
Stopped in for oil change. Austin the manager on duty I believe was very helpful and professional. They got my car done quickly and timely. I would recommend this location to anyone on U.S. 31 and Stop 11.
Tommy Golden
2 weeks ago
Was a great experience. Friendly and efficient. They made sure to let us know everything they did to our car. It was pretty busy but we were in and out in about 30 minutes. Would definitely recommend!
Aaron Norris
3 weeks ago
The manager and their lead technician were incredibly nice and tried to fix the issue. But unfortunately when trust is broken when you've had one of their technicians blatantly lie through their teeth and really show how inexperienced they are I am a licensed technician that just did not have time to get an alignment at his own shop. Waited 2 hours and 30 minutes for them to tell me that wasn't able to be done because he could not break free the jam nut on the Outer tie rod slid under the vehicle and took a look the technician had chewed up my inner and outer tie rod most likely from not putting enough heat or getting the jam nut hot enough because there is no rust underneath but now going into a Jiffy Lube I'm stuck with another bill before I was a technician I used to take my Mustang to Jiffy Lube and they ended up getting to put oil in it before they did alignments and Tires and Brakes. I wouldn't have had a problem with it if they just said hey I'm unable to do this but don't chew up the inner and outer tie rods to make it three times as hard for me to do it. In all fairness I should have waited until I had time to get it on my own Bay and do the alignment myself but yet again people be wary of Jiffy Lube I don't even think they are AC certified for their quota quote advertised trained technicians and services but I did appreciate the fact the manager and the lead tech tried to smooth the situation over but when you lie to somebody before you figure out their technician you've broke that trust and I will never suggest or ever go to a Jiffy Lube again Indiana's favorite lube and Tire and Alignment. You get crooked tires no oil in your car and extra work or blown engine be wary.
Bill Mason
a month ago
I wanted to get oil topped off as they advertise and waited for over 30 minutes to get a quart of oil added and they waited on everyone else but me. Young woman manager? Was so rude and argumentative I will never come back and will only say, enter at your own risk amazing watching people stand around doing absolutely nothing
Tabitha Madsen
4 weeks ago
By far the best jiffy lube I've been to, very attentive and they get the job done! Friendly, and on it from the go! Washed my windows and checked tire pressure, without me asking! Samantha, Levi , Katherine and Brandon did a great job! This will be the one I always take my work vehicle to!
Chris Glidden
2 months ago
From the moment I was quickly greeted upon entering the door, to the polite exit chat, the whole experience was quick, courteous and professional. I do have to add, the evening I did visit the Jiffy Lube on US31 and Stop 11 in Indianapolis, the temperature was 5 and the windchill was in the negatives and these guys were still upbeat. I also watched as a couple of customers that needed air in their tires drive up and were assisted quickly.....one of the customers even had shorts on....a bit out of season, but to each their own!
Nora Smith
a month ago
I always receive great service at this Jiffy Lube location. Everyone is very knowledgeable and shares good information for me to take care of my car. I have a 2012 KIA and only bring it to this Jiffy Lube or , of course, the dealership when necessary. I also brought company cars years ago to only this location.
Bobby Clark
4 months ago
Awesome customer service!!! The line went really fast, yet accurate and speedy service was still given. Orion was extremely helpful in making sure my requests were met and fulfilled. The cashier was amazing as well!! Quick and painless! Will definitely be back!
LaSandra Jones
2 months ago
I have been coming to this location for well over a year (quite often lol). The techs that service my vehicle are ALWAYS professional and so polite. I have never had an issue and will continue to return to this location. I was offered a cheaper option elsewhere but I absolutely refused because the techs at this location are hands down THEE BEST. Keep up the amazing work guys and gals
Stormi Baker
2 months ago
Easy and they let us stay in our vehicle because our son was with us in the back seat, and taking him out and sitting in the lobby would've been a struggle. The service was great and to the point, and they were able to use the $10 coupon we had. I'll be back for the next oil change!
Linda Evans
2 months ago
Every time I need an oil change I dread going, but the jiffy lube on 31 & stop 11 makes it so simple and easy. Super friendly staff and very understanding. Best part is I can stay in my car while getting oil change. Can t beat that.
Andrew Bennett
3 months ago
I recently had a vehicle emergency, and luckily I wasn't too far away from Jiffy Lube. I was able to get in right away to have my vehicle serviced. They even installed my new lug bolts for me! I want to thank Austin and Phillip for helping me out!
Christy Bartram
3 weeks ago
On a Sunday morning before my oil change was due, my oil light came on and so I checked and very low on oil. Jiffy Lube got me in right away. Fast and friendlyNo problems as of yet!
Laurie Harvey
2 months ago
I live this place! I have been going here for better than 20+ years thru many different vehicles and it is always the best service!I do wish they would bring back Tuesday ladies day tho. On Tuesdays ladies would get a discount and a flower! GREAT PLACE!
Mark Price
4 months ago
I have been going to this location and have had numerous vehicles serviced there for oil changes and have never experienced anything less than five star employees are friendly, extremely competent and helpful. It s good to see the same faces every time I go in there and know that I m always gonna be treated with respect and dignity. Thanks for doing such a great job.
Ally Canary
5 months ago
I used a Groupon here for oil change and tire rotation and it was great, they gave me an upgraded air filter for $10. They were extremely friendly, kind, and even comical! One of the guys (wished I got his name I think it was Devin?) taught me to make sure my sticker doesn t go on my tint. I m a younger girl, I don t know much about cars, and they took the time to explain the differences between everything and how it would affect my car without just trying to make a sale. They really do feel almost family owned. This will be the only jiffy lube I come to from now on. I even got to stay in my car! The car is happy, I m happy, it s a win win!Services: Air & cabin filter replacement, Tires, Oil change
Noell Fields
3 months ago
As I expected, it was another EXCELLENT experience. I will remain a loyal customer forever The team is very professional and very knowledgeable. The store is managed in a professional way and it shows in the employees, they are friendly, they smile and it shows me they feel appreciated.
Randall Williams
4 months ago
They team at Jiffy Lube by my house are always quick and professional. I like how they always confirm what services I wish to pay for before proceeding with any work. The additional services like topping off any fluids are appreciated as well. All the team members at this location are always very friendly as well.
rea cobb
4 months ago
They were able to help me last minute on a Sunday. Love how they are one of very few car maintenance places open on a Sunday. Makes it very convenient. Fast and friendly service. Thank you.
Phillip B. Wilson
a week ago
Always quick and ready to solve whatever issue needed. Just needed a battery swap. Didn t take long and staff was pleasant.
Jeanette Etnier
2 months ago
What a fabulous group of professionals! They are reasonably priced and have excellent customer service skills. I drive from the northside to let them service my car.
Mike Berry
a month ago
The team was friendly and service was fast. All possible concerns were addressed and ones that needed immediate attention were corrected. Great job!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change