Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Aroos Naeem
a week ago
Jiffy Lube exceeded my expectations! The service was efficient, the staff was friendly, and the quality of work was top-notch. From oil changes to tire rotations, they handled everything with professionalism and expertise. I highly recommend Jiffy Lube for all your automotive needs.Thank you!
Jesse Miller
2 months ago
this location seems to do great service on my car, and they often do what they can to make sure I am saving the most money! I only took off the star because some of the employees aren t always that friendly. They seem to get frustrated when I don t know what to do right when they ask, or when I don t do something fast enough. Maybe I m just being sensitive lol but I just feel like they could be a little nicer. But again, I continue to go back because it s quick, easy, and I haven t had any other problems!
Malcolm Doepke
a month ago
Had a dealer related issue with my car halfway through a road trip. The entire staff was incredibly knowledgeable and compassionate about the situation, and set me at ease that I d be able to get home safely to get it to my dealer. I d 100% come here again!
Rhonda Holcomb
2 months ago
I was greeted when I pulled in. The guys were very polite and explained my options. I didn't have to wait long and was on my way. Thank you Mr. JIFFY! (The gentleman that helped me and cashed me out) was top notch!! Will be back in 3000 miles!
Jeff Stagg
a month ago
The gentlemen working at this Jiffy Lube, on that Saturday morning, were great, from start to finish. Each employee I interacted with was professional & courteous. Everything was thoroughly explained to me. I'll be sticking with Jiffy Lube for my oil changes!
Brayden Burke
6 days ago
Very friendly greeting and competent crew. They clean your windows while waiting in line and get you in and out swiftly.
Tamika Lasley
3 months ago
I love the West 38th Street location! They get me in and out. Professional, friendly, and knowledgeable. They always take the time to explain the process and what my car needs. Whether I sit in my car or enjoy a complementary cup of coffee while watching Drew Barrymore they take care of me!
Jan Wines
3 weeks ago
My service was completed quickly. The employees were friendly and professional. Great place to get my oil changed. I love not having to take my grandbaby out of the car.
AB Ansari
a month ago
Fast, friendly, and efficient service. The staff was knowledgeable and made the whole experience seamless. Will definitely be back for my next oil change!
Jill E Smith
4 months ago
the staff at this location are always so professional and thorough!they always take care of me and my Kia Soul and they work so well together... like a well oiled machine... pun totally intended the communication during service is amazing between staff and myself too
T'Jay Jefferson
2 years ago
Jiffy Lube's stay in your car service is so efficient and proficient as well as quick and easy. I appreciate the professional, courteous, up beat service provided by Levar & Robert. Went in for an oil change. Even with two vehicles ahead of mine, my pull in to pull out time was only 32 minutes. I definitely recommend getting your oil changed here. No appointment needed!
Deborah Frazier
3 months ago
I have been coming to this particular Jiffy Lube for years now. I first came because it was close to the house.I moved... I STILL come here.The worker's treat the customers like Family. They have fair prices and are fast, yet Accurate with what they do.!!!I Deborah Silas-Frazier... APPROVE this Message.!!!
James Rankin
2 months ago
I was at jiffy lube couple day ago to get my oil change and the attendant were very helpful and informative about there job. Plus I wanted my brakes done and they recommended a jiffy lube that is full service and help me save money as well. Thank you for all u do for ur customer.
Jim Martin (Nootie)
5 months ago
I was very impressed with this Jiffy Lube, these people work as a Team, they check each other's work before letting a vehicle get out the door to make sure the Customers get the Service they paid for.They were friendly, professional and Personable, I will definitely go back when I need another Oil change , thank you Jiffy Lube you made my day.SincerelyJim Martin
jourdain wilson
3 weeks ago
I ve been using them since I moved to indy for both my car and truck oil changes, and it s always been a great experience. friendly and communicative staff, and super convenient each time.
Curita Page
a month ago
Have been having my vehicle serviced here for years, and I ve never been disappointed. I love the atmosphere and the customer service received, I feel appreciated as a customer and will return every time my car needs oil changes :)
Franciso Gomez
2 months ago
Went for an oil change, and the check my whole car. They were very efficient and their service is still in a good price. Staff very kind too
Dorian Trice
4 months ago
The gentleman were very timely and extremely professional. I was very impressed with the amount of time spent explaining the situation for my headlight issue. I will definitely return to this location as I have just recently moved to this side of town.
Olivia Freeman
a month ago
Was quick to get my oil change. Friendly staff. They checked my headlights, rear lights, turn signal lights, etc. They also filled my windshield wiper fluid for free.
Aline Nshimwe
4 months ago
Love this place! Great people, great service! Definitely going back .
wylene brodbeck
3 weeks ago
I was very happy with the service I received when I got my oil changed. It was quick and well done at a reasonable price.
Charity (D.C.)
2 months ago
Friendly and humorous hardworkers, answered all of my questions and left me leaving satifised! If I have any problems that Jiffy can resolve, I will head to this location. They fixed my blinker light with ease and corrected an AutoZone mistake for me.
Nicole Helms
4 months ago
Great customer service at this location. They always are helpful. Getting me in an out. Vacuuming my car making sure everything is done properly. Thank you guys keep up the good work.
D C
4 weeks ago
The team was nice and prompt! I was there for an oil change and I was literally in and out in 15min. I highly recommend Jiffy Lube 38th St!
barbara thomas
a month ago
I had a great experience with this company, the staff was kind, respectful, friendly and took very good care of me and my vehicle, I will be back, thanks Jiffy Lude
Janet Stevens
4 months ago
Always a pleasant experience. Fast and friendly service. I have been a customer for over 5 years and they always remember me when I stop by.
doug hamilton
4 months ago
Been here before, never had a bad experience, always professional and don t try and sell me things I don t need. They did my oil change (at half off), air filter and both diffs in under 45 , I will be back!
Norma Cork
2 months ago
As has always been my experience, service was prompt and courteous. I have been a customer for years and have never had an unsatisfactory experience. Keep up the good customer service.
Savannah johnson
4 weeks ago
You don t take care of loyal employees who have been there yrs, slaving for you company I will take my business elsewhere and congrats on the only black DM in decades, and you have more blacks that deserve that position and you let a DM for personal reasons not job performance terminate a employee without a investigation to figure out if a guest was being truthful. Matt Foy and Ryan Foy are DMs who are biggits and do as they please in your company and more black people will find out
Clara Hogue
a month ago
The team was very courteous, informative with a very professional appearance. When I travel back to Indianapolis again, I will get my oil changes at the Jiffy Lube on 38th street.