Jasper Engines & Transmissions
3.4 (33)
6905 E 32nd St, Indianapolis, IN 46226
(800) 827-7455
jasperengines.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anthony J. Codalata
a year ago
Phenomenal service. I was never aware that a transmission could be dyno tested before being sold. This service is what sold us on a rebuilt transmission. I normally have a close family member help with rebuilding, however it would of took an extra week to do so. This company had one on the shelf ready to shop/pickup. It made more sense economically to be able to keep towing and not have an extra week down time . so we sent a driver down to pick it up, and had it installed the next day. WOW shifts perfect. I can actually get up and go, and it makes towing cars much more efficient. Thank you all and thank especially Karla.
Brenda Turner
a month ago
2 engines within a year! They don't honor their warranty.
Robert Veloz
2 months ago
My mechanic ordered the transmission and received it in a timely manner. The cost of a new one was only a few hundred dollars more than rebuilding the old one. Well worth buying new verses rebuilding. I would give 5 stars, but I'm on my 3rd transmission, and this one still clicks when I let off the gas around 30 mph. Frustrating!!!
Levi Johnson
a year ago
They used to be a great company, but their labor warranty has been very poor. I am a shop that got stuck warranting an engine for them and we have been waiting over 6 weeks to get paid. What a joke! They have lost a 20+ year customer.
Cole Murray
2 years ago
Bought a brand new 6.4. Has two hours of run time. 1/10th of a mile on the motor and it s blown up. On top of the last 2 6.4 heads and a duramax head we bought were both junk out of the box. They don t stand behind their warranty and don t/won t pay labor claims. 100% a joke.Service: Engine repairService: Engine repair
Brian Price
3 years ago
My 2005 Ford F250 had a new remanufactured 6.0 liter diesel engine from Jasper installed by my local Jasper authorized shop in August of 2018. Two months after the two year warranty expired my #7 injector shorted out and also fried my fuel injection control module which cost several hundred dollars to replace. This engine has less than 3000 miles on it, you read correctly , less than 3000 miles on it and Jasper would not pay the repair cost for the failure or pay the cost of the collateral damage caused by the faulty injector that destroyed my ficm. The repair shop placeda new ficm on this truck before they dug deeper and found the injector was frying each one. Autozone, the ficm supplier is providing me a free ficm replacement even though the Jasper reman injector fried their part. Autozone has my business, they are a reputable business. I can't say the same for Jasper, they are pathetic, less than 3000 miles and they do nothing. Very bad customer support, I will never use them again and I hope all that read this will heed my advice, steer clear of them, very disappointed. They must not have confidence in their own product to not honor a 13,000.00 dollar engine , with less than 3000 miles on it since replacement and I have meticulously maintained this truck. It was not abused in any way yet failed. The repair shop has since replaced the faulty Jasper injector with a new motorcraft injector that corrected the issue, along with a second ficm supplied by Autozone that they did warrant. As of today Jasper has done nothing and has not contacted the shop as I requested they do.
AJ Tata
5 years ago
I had the privilege to take the Jasper Engine tour through my company Mustang Magic. I was flown on a private jet from Long Island, NY to Jasper Engine in Indiana. There we met up with Stacy McCandless, a Jasper customer communications & tour guide. Stacy was very professional, courteous and extremely knowledgeable about her profession. I thoroughly enjoyed my time at Jasper Engine and Transmission, the "behind the scenes look" was educational and I now feel even more comfortable buying from this company! Thanks again, Armand J. Tata
Ced Ceddy
3 years ago
I called and spoke with a representative about an estimate about a 3.5L V6 engine and NEVER received an email pertaining to the conversation! Yikes! Guess what? I kept it moving and ended up getting an engine with Grade A Automotive. It purrsss. . .
MF Batman
a year ago
Got a transmission rebuilt but one of their preferred installers PFM... freaking loving my Truck
Kan
2 years ago
Transmission gave out time and time again. Three times in a row transmission gave out had to pull out myself personally again again and again would not recommend personally do it yourself or go to a local machine shop.Service: TransmissionService: Transmission
Mitch Smith
4 years ago
Best Company Ever helping Partners be Successful Jasper Matt always leaves amazing information. Great Company
Christopher Kelley
3 years ago
These folks made a great remanufactered engine for my wife's beloved 98 Jeep Cherokee.
Dewan Dhanoa
a year ago
Didnt have what i need but good people
Robbin Papalucas
3 years ago
Great service. Highly recommend them.
bob hop
2 years ago
Terrible company. Will not trust anymore.Service: Engine repairService: Engine repair
JOHN LOGAN
a year ago
Best local best customer service
Erik A
a year ago
Actually spoke to a real person!
Steven Collins
3 years ago
Didnt give any type of prices
Rick Matherly
4 years ago
Terrible customer service!!!Very high prices!!!
Emmitt Reed
9 months ago
Easy to work with
James Clark
3 years ago
Good but expensive
Shana Gibson
4 years ago
A great job!
Matt Dodrill
3 years ago
Great Company