J & F Auto Repair
4.7 (114)
9129 Crawfordsville Rd, Indianapolis, IN 46234
(317) 291-7772
jandfauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Reed
a month ago
This is an unsolicited review. We've never met before I went there, and we aren't related. Having said that, they now have my repair business for life. They know what they are doing. Family run business. They are busy, but that should tell you plenty right there. I take me and the wife's vehicles here. I can't recommend them more or higher. You should give them your repair business.
Brenden Wethington
3 weeks ago
Called to have them help me bolt in my 5th wheel this morning. Guy takes a quick glance knows the socket size and helps me in 10 mins then says its free cause it was nothing, amazing service had to leave a tip for lunch. you dont see this kind of friendly service anywhere nowadays. Good people here
Ninad Bandodkar
a month ago
Very nice people. Helped me get something done quickly free of charge. Will return again for repairs and services. Highly recommended.
Dianne Maresh
5 months ago
I would highly recommend. The mechanic Brian explained what needed to be done for my 2012 KiA Soul. Kalle very helpful. Employees very competent and professional. Nothing like a small town business! :)Service: General repairs & maintenanceService: General repairs & maintenance
Brenda Tierney
2 weeks ago
Recommend highly,treat the customer like family very polite and helpful working toward making you a satisfied customer
Michael Kurt
4 months ago
Great service at a reasonable price without the upsale. Brian is a mechanic you can trust to get your car back on the road and running smooth.
kathy Walker
7 months ago
These people are so amazing. We have not been in the neiborhood but 1 year so didn't know about the parade that was going in Clermont. We had a great time going to the parade. The lady that works at the desk drove me home after I had to drop my car off for diagnostic. Very nice people I would recomend them to all. She also offered to pick me up when they were done. Go here for repairs.Thank you all,From The Walkers
Jody Sturgis
2 years ago
I absolutely love this small town little place. The people are friendly, respectful & fair. I would recommend anybody to take their car baby there! They did a fabulous job on the under body of my Destiny
Superior Towing Inc.
3 months ago
Great company, I would recommend to anyone needing their car repaired.
Kacey Cook
8 months ago
The owner called me to let me know exactly what was wrong with my car. Very straight forward and honest. I appreciate the work you guys do. Thanks. I will be back.
Rena Heyman
a year ago
Well I took it to have them inspect it because I smelled something burning off the engine. He first told me it needed a new rack and pinion but he said he should degrease it so he can better tell where the leaks are coming from. He told me to drive it for a week and scheduled an appointment for a week later. The one that first helped me didn't show up for my follow up I think was the owner so another guy checked it and said it did not need a 1000 dollar repair and to just keep an eye on the fluids. Idk what to think just glad I didn't have a 1000 dollar repair necessary. Thanks. be careful out there single women that's all I can say.
Shameca Robertson
a year ago
I had to have my alternator replaced. I had originally taken it to the Chevy Dealership to see if it was covered under my warranty. They took so long with the inspection and telling me if it was covered or not when I already knew what the issue was. I have used J&F before and had awesome experiences so I called them up and told them about my issue. They told me to get the part from the dealer and they could put it on for me. I purchased the part, they had my car towed to their shop from the dealership along with the part, they put the part on and had my truck ready in a matter of hours. When I picked it up there was still an issue with it starting so they put a brand new battery in my car because they determined that was also an issue and they did not charge me a dime for the battery. Like I said, myself, my mother and my son have used them several times in the past with our other vehicles. I have had great experiences with them every time.Service: Battery
Dan D
a month ago
What a jerk. Yelling at potential customers walking by isn't good business.
Oscar Smith
6 months ago
I have just stopped by I was sent there but I believe they do good business!
Ric Poorman
a year ago
J&F saved our weekend! I'm from out of town and had an exhaust issue. J&F got me in late Friday afternoon and fixed us up. These awesome people made a bad problem an enjoyable experience. 100% recommended!
Jessica Boles
2 years ago
Great honest company! I've taken my car there for general maintenance and new tires and about to roll in for an oil change! They've even caught some things to be proactive about before a long trip- I was very grateful!Service: General repairs & maintenanceService: General repairs & maintenance
Devin Hutchins
a year ago
This place is absolutely amazing. Genuinely good people everyone that I ve met at this place is God sent. I thank God so much for getting me connected with this shop. Great customer service reliable and very great attitude
Juliana Hunt
2 years ago
Super nice and professional. He made sure I understood everything they needed to do for my car and was transparent about everything. Good prices. I didnt feel like I was being scammed out of my money and will definitely be coming back for any future repairs and services!Services: Engine repair, Oil changeServices: Engine repair, Oil change
Neha Kallur
3 years ago
I called in and talked to Chris. Had a tire issue. Chris and the team were so helpful and addressed the issue right away. Very professional and knowledgeable. We received the grace and kindness we didn't expect. We recommend them for your auto repair concerns.
Paula Brown
a year ago
You couldn't ask for a more ethical, fair, honest "non dealership" shop to go to! Always explanation (if you want) would go no where else with exception of something being under warranty & being required to go to a dealership.
Josh Bauer
11 months ago
Very happy with having taken my truck here. Great experience and the front desk was very helpful and transparent.
Amauni Young
6 months ago
Affordable, GREAT Service and Very Kind Helpful People. Will be Back when Necessary !Service: General repairs & maintenanceService: General repairs & maintenance
Laura Chandler
7 years ago
Wonderful customer-service. They gave me a ride to work and picked me up. They made sure every step of the way that I had transportation. After fixing my car, they warranty their work for 24 months. You can't beat having someone who treats you like you are important working on your card.
Russell Abernathey
a year ago
All ways a great experience, office people are the best. They always do great work and charges are below the typical market prices. Services: General repairs & maintenance, Brakes, Air conditioning, Oil changeServices: General repairs & maintenance, Brakes, Air conditioning, Oil change
Grn House
4 years ago
After they had my truck for 3 weeks, the owner called to apologize. Without having to call asking questions constantly or complaining, he worked with me on the price. I wasn't happy not having my truck for so long however they made it right with me. I will definitely be returning for great customer service.
Chris Green
5 years ago
Only visited to get air in my tires. In the ten minutes I was there(large tires fill slowly) I had interactions with 4 or 5 staff members, and all were extremely friendly! Exactly the experience you'd hope to find at a family owned business. Wouldn't even charge me for the service.
Darlene Baker
7 years ago
I had my exhaust falling off. I took my car in late in the day and they kept it over night so they could get me squeezed in even though they had a full schedule. Called me with a quote same day I took it in, and when I went in to pick up after fixing my car the following day the price was cheaper than quoted. They didn't need to replace as much as they first thought. Love that they were honest and didn't charge me. Saved this single gal and mother some money. Integrity goes far in my book. Thank you J & F Auto Repair.
M Paige
2 years ago
I am extremely happy with the fast and friendly service I received here!! My car runs like a dream and I couldn't be more thrilled. 10/10 I would recommend!!
Erin Damerell
6 years ago
They inspected my car and gave me a list of current problems/concerns. They charged me $95 dollars for this assessment but then subtracted this assessment fee from the repair costs when I decided to have them fix the problem. Staff was superficially nice but had an underlying rude tone. For example, one of the times I was waiting in the office a staff member made a joke about a client to another staff member. It just didn't feel very professional. I really wish I could do a 3.5 because I feel like that would be more representative of my experience.
Mike Locotosh
2 years ago
Go in and talk to Chris, straight up guy. Did a scan for free. Normally every one charges about 80. He called me back with a quote in a reasonable time. Customer care is hard to come by.