Indy Truck & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Scott Herron
a month ago
My truck broke down and this place was the closest I could have it pulled to and they got me up and running three days before they estimated. I can not say enough about their customer service and work. While I was picking up my truck they answered so many questions I had about my car and even printed out diagrams and other pertinent part info that I needed and could not find myself. These are good people who will take care of your needs.

  Adam Wells
6 months ago
I want to thank Scott and the staff at Indy Truck an Auto. I went in for a routine oil change and tire rotation and they identified a major issue in my ball joint. The bushing was worn out and gone. You might be thinking typical, an unexpected issue; no, they were super professional showed me firsthand what was wrong, explained the issue, and offered different options. I ended up getting a 3in leveling kit that came with all the necessary equipment. They got me scheduled quickly. They workmanship was flawless and my truck drives and feels like a brand-new truck. Thanks guys keep up the good work. I will be repeat customer. I would recommend five stars.

  Samuel David
3 months ago
Had a low beam out. For whatever reason they replaced the high beam instead and then at last second when i was almost ready to leave they claimed the low beam went out when they closed the hood even though it was out when i arrived to the shop and returned my car with the headlight out 80$ Later. I refused to pay for parts and labor again bc it was in the same condition it was prior to me bringing it in and they agreed and to their credit did fix the bulb. When they returned my car the 2nd time it reeked of cigs and the obese old man behind the desk has a bit of an attitude Proceed with caution when bringing your car here.

  troy schooler
2 months ago
Scott and his team are awesome they got my truck in in just one day to get U joints new shocks oil change and some other odds and ends Thank you!

  Drew Jenkins
7 months ago
Submitted a request for an appointment online before they were open and received a call within half an hour of them unlocking the doors. The staff was courteous, and the waiting area comfortable. My issue was diagnosed within 20 minutes of when I walked through the door and they gave me a discount on the fee when I scheduled my appointment. Will update after repairs are complete, but I suspect I'll be returning in the future.

  Nicole Northcutt
a month ago
Super nice guys! Will definitely return to them for any future service and mechanical needs.

  terri smith
4 months ago
This is a wonderful place to have your car repaired. It is clean, pleasant and best of all HONEST!!I highly recommend!!

  Tonya Yarbrough
6 months ago
Had a wonderful experience here. BJ made me feel comfortable with different questions, requests and comments that I had. My next car will definitely be purchase here.

  steven Dalloo
a year ago
I am working in Indy from out of town and my starter went out on my truck. I called Indy Truck and auto repair and Scott took care of me like it was his own vehicle. He got me in and out and back to work in under 3 hours. Excellent service and workmanship I couldn t thank him enough.

  Chadd Priddy
11 months ago
Service Shop seemed Professional and fine on repairs. Buying a Vehicle at Indy Trucks was a Terrible overall experience! Would recommend a different Dealership entirely! Not to be Trusted.Service: General repairs & maintenanceService: General repairs & maintenance

  patricia ballweg
a year ago
Stopped in for the great price of $59.99 for synthetic oil change. Thankfully they discovered my battery was getting very low. I m traveling so this concerned me. They found a Napa battery for me. Subaru had none. Very comfortable waiting room & kind employees took care of me. Don t hesitate to use this business. Professional & courteous

  Chris Hatcher
3 months ago
I when there to get my truck repair Scott did a good jobs thank you.

  Joyce Jones
a year ago
Our daughter is attending college in Indy. My husband called around and picked this shop to assist with her car repair because we live in Houston. He s called and I ve called several times to communicate that our daughter is in school and we can be reached at anytime if she s unavailable. Unfortunately, they DIDN T HAVE THE DEVICE to reset the computer on her Benz after confirming with my husband they could fix. I called twice to confirm when she would pick up and today she goes to pick up her car and was told, I got a little bill for you, while laughing. $73.75 for no crank and no start. Charging a fee is completely understandable, but NOT communicating about the fee with heavily involved parents who communicated with you that our daughter is 15 hours away from home and you laugh while asking for payment is unacceptable. #getyouinandchargefee

  Mark Wilcher
a year ago
The bill was $148 and they didn t fix my van. Scott called from Indy Truck and Auto and informed me of bad news. The water pump is discontinued and coolant is coming out everywhere, it looks bad and we can t fix it. I had to get it towed home and when I opened the hood i immediately saw the disconnected hose on the heater core. I reconnected it with a new hose clamp and I have been driving it ever since. It didn t need an expensive repair, just a hose clamp, but I got neither.

  Amanda Meyer
4 years ago
I highly recommend Indy Truck & Auto Repair for friendly, honest, and quick service. Chris runs house upfront and is as straightforward and down to earth as they come.Chris was pleasure to work with and remembered my call for information from a week prior. He almost made having car trouble fun. They were able to make my repair the same day I came in without an appointment, but were also transparent that it depended on when the part delivery came. I ll definitely send any family or friends here if they need car help in the future.Also note: this is a great place to take Hyundai s based on their professional experience

  Sadie Lundy
4 years ago
I bought my Jeep from Zach and Sean at Indy Cars, and they sent me here so Chris could put the new tires on. I cannot recommend both of these companies enough! They were so courteous and accommodating from start to finish. Chris's team even did an oil change while my tires were being installed and he didn't charge me! I highly recommend both Indy Cars and Trucks and the Repair shop if you have vehicle needs :)

  Brad Canada
5 years ago
i have nothing but great things to say about this business and my experience. The Owner (Chris P) is extremely honest, is cheaper than most dealerships or other Auto repair businesses, and is flexible in working you in his schedule based on your availability. We have been doing business solely with Chris for many years and send our friends, my family, and any one that asks where I go to get work done to him. I have high mileage cars (90K and 180K) and Chris always recommends only what I need and has actually talked me out of doing a repair/preventative in the past. I drive 30 minutes to his shop because I trust him and he continues to prove that with every interaction.

  Greg Hopkinson
3 years ago
Highly recommend Indy Truck and Auto Repair for maintenance/repairs on your car. I felt that Chris was very transparent about pricing and didn t try to sell me stuff I didn t need. If I would ve gone to the dealership they would ve tried to up-sell me on everything possible, and charged a lot more for it. I appreciated the honesty and integrity that they showed. Check em out!

  Anna Shiley
4 years ago
When working out of town we had a company vehicle break down. Luckily, we found Indy Truck and Auto Repair nearby with incredible reviews that are nothing but the truth. We had kind, professional service at a great price with great communication. Highly recommend!!

  Roger Stephens
6 months ago
Great group of guys. Very knowledgeable. Definitely take my truck back.

  Olivia Reed
3 years ago
Indy Truck and Auto Repair has been my go-to auto repair shop for the last 2 years. They are professional, timely, and most importantly, transparent. They do an excellent job with explaining the work before it's done and always go the extra mile with answering any questions I may have. I cannot express how thankful I am to have found a trustworthy auto shop in the Indy area.Services: General repairs & maintenance, Electrical, Wheel alignment, Brakes, Oil change

  Mitch Waldroup
4 years ago
I took my vehicle here for the first time for an oil change and they did a great job. Easy to set an appointment, quick service, and reasonably priced. The owner, Chris, runs a great shop. This will now be our go-to place.

  Brian Canada
5 years ago
I live in Noblesville and have been taking my car to Chris for now over 6 years. He was at a former business in Fishers and has met and exceeded my expectations for service 100% of the time. I would echo that he is accessible and a wonderful communicator in everything he does. He has never upsold or forced us to buy a service or part that wasn't absolutely necessary at the time of service. Whether its a small task like an oil change or a flat tire or even a checkup I go out of my way to see Chris as I know it will be done right and I know he will be honest in everything he does.

  ryan draper
4 years ago
If you want great customer service and quality work, you need to go to Indy Trucks. My truck sit in the Tom O'Brien service department for over two weeks with nothing completed. I received nothing but inaccurate information and a bunch of run around. Despite the holidays, Scott at Indy Trucks arrangenged an extremely effective solution promptly. Once I dropped my truck off with Chris at the shop, I knew I was in good hands. He communicated with me very well and had it repaired 2 working days later as promised. He answered the phone everytime I called -even after the repair and answered all my questions. Dont waste your time anywhere else.

  Steve O
4 years ago
Come on guys torque the lug nuts properly. My truck specifies 85ft lbs. Your tech impacted mine to over 200 according to my wrench when trying to remove the wheels to bleed my brakes. They did a good job on my rear shocks however and I appreciate that.

  Kaitlyn Fenn
11 months ago
Best service I've ever had at an auto repair shop! They were communicating the entire time, and only took a few days to fix the issues!

  Ms. Cassandra Frye
5 years ago
This review is from my Grandmother who had a recent visit! She says,"Thanks Chris for doing a great job fixing my van. I recommend your shop to everyone who wants great service and fair treatment...especially to seniors like myself! Keep up the great work Chris"!Annie

  Josh Lee
3 years ago
So ask for Chris. Awesome manager text me making sure everything's ok w my vehicle. He follows up and is always there to help. I called ask for Chris but I got the other manager.... Fixing the bearing on the passeer front tire of a Mercedes. The other manager quoted me 550. I asked how much the bearing was... Manager said 150... I said so you want 400 to replace it... He said well you don't have to come here... Haha if Chris wasn't a manager I'd never be back. My 5 stars is based in Chris's management and good work they do. 5 stars for Chris (a great person to work with) ... 1 star or less for the other manager... My parents bring there cars down because of Chris... I live across the street and would never bring my car here if I had to deal w the other manager. Rude and ruining a great business. Ask for Chris and his crew kill it. There should be changes is management! I don't know who the other manager is but he's lucky Chris works there or we wouldn't be back based on the most recent costumer experience!

  Devan Gerald
3 years ago
love this place! the receptionist (jess?) is spectacular. she not only is patient and kind, but she s got the jokes too lol. i think his name was brian, don t hold me to it... but brian was absolutely wonderful. he was extremely helpful in diagnosing and providing part information. and on top of that, he made sure i was top priority (or at least i felt like i was)i will most definitely be returning the next time i need my vehicle serviced! not only are they decently priced but they re fast and efficient!

  Chris Brown
3 years ago
I live in Central illinois, had to do a quick run to paoli Indiana about 80 miles south of Indianapolis. Once I hit 74W outside Indy I lost all power and all lights to the F350 Super Duty I was in. My boss called Indy Truck & Auto Repair and Mark came out. Was extremely professional and knowledgeable! He jumped right in there and changed the alternator and got us up and running quickly. Good thing too because we were on the side of the road during peak traffic times. Mark deserves alot of praise from Indy, the man dis great! Thank You Mark!!