Falcone Volkswagen Parts Store
3 (2)
1930 W 16th St, Indianapolis, IN 46202
(317) 263-0002
falconevw.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eclectic Car
a year ago
Horrible experience. I went to VW dealer, I went to "Service" and I talked to this guy, with name: Steve, an older guy probably in his seventies with such a bad attitude. I really do not understand why do they put that kind of people in Customer Service, if they have such a bad attitude. Completely unwilling to help, really dismissive. VW is going down, and on top of it this kind of people. I would like an undercover District manager to go to this dealership and talk to Steve to see such poor behavior. And to put the cherry on the top, I said: Would you mind if I grab a bottle of water? And in such a rude way he responded. No, this is just for the personnel, common, how miserable you have to be to be that kind of person. I of course left and I won't never come back. And I will make sure nobody of the people I know go to this poor VW and Subaru dealership. You would expect an older guy like this would become wiser with age, but no, he became a bigger jerk.
Kevin Ger
2 years ago
Fast and reliable service.