Exclusive Automotive Import car repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Neehar Gupta
a month ago
Andrew runs exclusive automobile and is such an honest, down earth and knowledgeable guy. I have owned my Volkswagen for over six years and I ve never felt good about taking my car in for servicing. It is always been at the dealership. I ve never had a guy . Looking around I came across reviews for exclusive automobile and they were so positive that they had to give it a shot. And I am so happy I did. Andrew will spend all the time you need with him. He is easily reachable, and truly down to earth. This is the first time I have ever felt good leaving my car for servicing. I hope others discover him the way I did through these types of reviews. I now have a guy . Thank you so much!

  Skipp Kropp
a year ago
Andrew always does a gfeat job diagnosing and fixing issues. This visit was just an oil change on my 2012 Lexus IS250C, but Andrew kept my 2004 Camry on the road between 2012 and 2019 for 335,000 miles and I couldn't be happier with his serviceService: Oil changeService: Oil change

  Brad Ransom
3 years ago
Andrew is a talented mechanic that is very detailed. He is reasonably priced and very easy to work with. The only constructive criticism I have is that since he is a small business owner doing the repairs himself, you will need to have patience with how long you have to leave your car with him. Other than that, I was very pleased with his service and will go back to him in the future for our BMW used car repairs.Services: General repairs & maintenance, Brakes, Oil change

  Iesha Stancombe
a year ago
Exclusive has been our family's go to since moving to Indianapolis. Always professional and by the books. Takes the time to explain what's going on. Anyone who knows what it costs to see a fantastic import mechanic knows the prices are extremely reasonable! Also, they use CARFAX, which is a great ease of mind. I would recommend to everyone who loves their imported vehicle.Services: Air & cabin filter replacement, Exhaust, General repairs & maintenance, Auto engine diagnostic, Brakes, Brake service & repair, Battery, Oil change

  William Avery Jr.
2 years ago
Have used Andrew for many years and always been pleased with the results. Sometimes one has to be patient as he is a one-man operation with many loyal customers.Recently, however, I needed an emergency repair when a cylinder suddenly went out on our Tiguan which I needed for a long trip the next day. Andrew responded by diagnosing that a coil needed replacing which he quickly performed, and I was on my way on schedule.Services: Auto engine diagnostic, Engine repair

  Angela Jones
a year ago
I have complete confidence in the maintenance and repairs done on my vehicle by Andrew. I just wish he had more help for better turnaround time.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Lori Aikele
5 years ago
Andrew made the experience easy and economical. He gave me a ride to work after dropping off the car at his place, washed and vacuumed it, and synced by car radio with my phone. His service was professional and courteous. I will not go anywhere else.

  Jeremy Graves
4 years ago
I called this company last week about a quote for my TL they were very professional and knowledgeable about what i was asking and referring great service to be done.Andrew just finished the engine work for my Acura Tl. This is a really amazing shop! Andrew is by far the most thorough and awesome mechanic specialist for my Acura TL. He specializes in import cars. He did my timing belt, engine mount, serpentine belt, amd cleaned and detailed my car all within 4 days. Great, professional , and punctual.

  Erin Heffern
3 years ago
Andrew is excellent! He was extraordinarily informative and knowledgeable. I have had some bad experiences with mechanics in the Indianapolis area, but I m happy to have found Exclusive Autimotive, because I can trust his work and suggestions. Highly recommend!

  Sergio Torres Falcon
4 years ago
I have an A4 B8 and moved to Indianapolis a year and a half ago. This is my experience with car shops in this time.1. Audi Carmel. Took the car for year inspection, change of brake fluid and check the timing chain (was getting overstretched as per my former Audi dealer in other state). I got fast and professional work, a loaner and total dismissal of the timing issue. The car was "good". I won't come back.2. Euro Motor works. They listened, (took a while to get their commitment), diagnosed the problem, got a loaner. Gave me an abusive quote. Won't come back.3. Audi Lafayette. They listened, confirmed the issue, got a loaner. Got the issue solved at 40% the cost EuroMotorworks wanted and just in a few days. They gave me the car and a few weeks later my temperature gauge didn't stay in the middle once the car properly warmed up. Came back twice for non related issues that they solved fast and at reasonable price. They didn't notice the temp problem and tried to unnecessarily complicate how to deal with it when I asked. Will come back with reservations.4. Exclusive Automotive. Andrew listened, took the time to find the issue, explained it and gave me a reasonable quote. During the repairs we added some new preventive work at my request, he agreed it would be good idea. He found an unexpected additional problem and didn't stop until he could give back my car 100% confident it was OK. He drove me back home the day I left the car. We were in contact several times to keep track of the process. Needless to say, he's a professional, honest mechanic you can trust. I'll be back.

  Richard Mickelsen
a year ago
-***** DO NOT USE!!! If I could give negative stars I would! This business overcharges and LIES about work they do. Do not trust. Do not support. I honestly cannot stress enough you should NOT have work done here.*****UPDATE: Still... DO NOT USE!!! Andrew spent more time on the rebuttal to my review than he spent on my car.Andrew, FYI... I did a pin and cartridge change in 57 minutes. You said it took you seven hours.... Like I said. You LIED and OVERCHARGED.Service: Electrical repair

  Kathy Martz
3 years ago
I presented a very challenging situation with my VW Tiguan and Andrew took the time to fix it right after other mechanics screwed it up or did quick fix jobs. I ended up with a lot of water in my car from various leaks most of which came from the sunroof tubes. This resulted in some electrical issues under the driver and passenger seats. My husband and I use to joke and call my car the submarine because the windshield inside was always wet or frozen depending on the time of year, well now it is no longer the Submarine! Thanks, Andrew!

  Catt Paschall
3 years ago
Andrew is exceptional at what he does. He s worked on a number of our cars for years and I am pleased with the services he provides.

  Ryan Moeller
7 years ago
They quickly identified the issue and solution as well as gave my car a thorough check up. They were honest and my car runs great!

  Alex Land
2 years ago
I have always felt taken care of by this business. No gimmicks, very transparent, and knowledgeable.

  Melvin Rucker
a year ago
Great!! Merchant very detailed and do good work...

  David Cuffel
3 years ago
Everything was well communicated and greatServices: Electrical repair, Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, A/C installation & repair, Air conditioning, Oil changeServices: Electrical repair, Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine diagnostic, A/C installation & repair, Air conditioning, Oil change

  Paula Phipps
5 years ago
Professional, honest and quick