El Chapin Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  DOMO1 HUNDO
4 days ago
Went to get car fixed by these guys, wasnt told what was wrong but was charged $350 just for my car to break down on me two weeks later from the same issue that i still dont understand yet what it is smh my these guys are crooks and jokes please do no business with them run away

  Alize Johnson
a month ago
STOP NOOOO RUNN !! This place is disgusting when it comes to customer service. They don't actually check the problem first. They just tell you what they think it is I would never advise anyone to do business with these shady business operators THEY ARE SO RUDE AND RACIST IF YOU ARE NOT SPANISH YOU ARE NOT WELCOME

  wale abiola
a month ago
The staff here are wicked, and the manager, I took my car there to fix the AC. They took $350 from me that they will order a part and fix it.they did nothing, and when I challenged the manager, he said I needed to change my radiator too.Don't leave your car with them they are not trustworthy

  Taylor Lane
6 months ago
My mom took her truck up there they replaced a part and then sent her on her way then the car brakes down and they tell her that the new part made another part break but didn't tell her that that would happen. Then they tell her she needs to specially order the part for $1500 not including the labor. And that just sounds like a small claims court situation to me. How can you knowingly replace a part that will wear down another an not think to mention that to the person causing them to get stuck then look them in the eye and tell them they now need to replace said part and pay for everything. What kind of scam are your running!

  D Scruggs
6 months ago
My first two times using this shop I was a major sceptic. It was done so quickly and at a fair price. Both repairs have actually been the issue and not something else that leads to whatever actually needs to be fixed . Both repairs are still in tact. Service: General repairs & maintenanceService: General repairs & maintenance

  tameka clayton
5 months ago
They put a transmission in my car 2 times didn t tell me they put a whole new one in after I picked it up I started having electrical problems and when I took it to another mechanic he didn t wanna touch it cause my transmission was put up with ZIP TIES

  Eric Whisler
4 months ago
They re just a little high compared to other shops, and I don t understand why they will put your part on, but they can t warranty their own work, not the part, but their work meaning labor

  Day S
6 months ago
LIARS and THIEVES !!!!!!!! WASTE OF TIME and MONEY told me my car was fixed paid them money upfront only to find out they didn t fix the problem at all. DEFINITELY NEED A NEW CASHIER, VERY RUDE and IGNORANT!!!!

  Christopher Perkins
a year ago
Great Shop. Fair guys to work with. I had a great mechanic named Jos� who made this place his home at one point. He's moved out of state, but I still go here for any work that I can't do myself.Their pricing blows many of their big box competitors out of the water. If you don't believe me, go and waste money on a quote from somewhere else and prepare to have your pockets disappointed.If you know anything about cars, you can appreciate that these guys are very fair and do great work. If you have no idea about car repairs, any quote from them is going to seem unjustified. But I promise you'll have a hard time finding a better price at the level of expertise they have. Keep up the great work Jefe

  Jay Bosman
2 years ago
I've been going here for many years ,and I've only had a couple complaints. If you know what's wrong with your vehicle, and have your own parts this is the place to go. I have had small to major service done here and I've been happy for the most part. Again... find the problem elsewhere,get your parts and go here. I recently had a used transmission put in by these guys and only paid $1,000 flat with 90 day warranty. I'll see you soon fellas I need control arms done Services: Auto engine diagnostic, Vehicle Inspection, Transmission repair

  Ryan Foy
7 months ago
I have brought several vehicles here and they always have given me fast and friendly service at a good price

  Rollow Timmossie
7 months ago
This was my first time patronizing this establishment. I needed an ABS module on my truck. I dropped it off there, and they got it fixed the same day.

  Marcos Alcala
2 years ago
Do not go here. They charged me $300 to swap out a damaged oil pan, and my car was still leaking. They charged my parents $600 to change a battery. They will give you a price before checking out your vehicle. I strongly recommend seeking help elsewhere.

  Mike P
11 months ago
BEWARE! I got a simple oil change. They put the wrong viscosity of oil in my Hemi, which made it run in protection mode bc the computer sensed it. I won't be back there again everrrrrr!

  Tasha Fierce
a year ago
This place is the worse! Don't bring your car here unless you want your car to be worse than before. The little short man thinks he's some kind of kingpin, he talks to customers reckless when his shop is the mess up. Don't go there. He doesn't respect black peoples money. Don't go to these rip offs

  jason stevens
8 months ago
Amazing service and Atmosphere, thank you for having the integrity to service people's Vehicles the way you do. God Bless all of you.

  Trent Watts
4 years ago
I have to keep it real, El Chapin is a great place to get your vehicle fixed if you don't want to pay a lot of money at a dealership. They have really good mechanics, And I just don't let anyone work on my vehicles. He's worked on my vehicles for years and I haven't had any problems. They really do a great job .

  Alexis Mesa
10 months ago
They did half the repair and charged me exactly the same price. They did fix the problem but did not replaced all the parts promised.

  Mrs. Patricia Moffett-Hutchinson
5 years ago
I went to this place not 1 time but 3 times! I was given the same quote of $600 to have my lower control arms replaced on my car. The guy at the desk and a shop guy quote $600 all three times! We dropped my car off on Saturday at 9 a.m. when the shop open on Saturday and was told they would have my car all day. We never received a call to say if my car was done or not so we went to the shop at 5 p.m. to check on it. When we arrived my car was in the shop area and had never been touched!!! Not one call did we receive. The guy at the desk said he didn't get the parts in, okay that fine but why not call for us to pick up my car?!!! So lets try this again Monday because he said the parts would be in. I called and was told my part was in on Monday morning. I told him my car would be dropped off tomorrow and he said that was fine. Okay it's now Tuesday, my boyfriend dropped my car off at 9 a.m. and was told he didn't have the part yet but it was coming. Now it's 11:30 a.m. and my boyfriend gets a call to be told the price went up from $600 to $900 plus dollars because my car needed more "stuff."! My car has been looked at three different times by the shop guys and I have been given the same price each time! The guy at the desk is rude and very unprofessional! Also it was the same three parts I was told in the beginning that my car needed and was quoted $600!!! I have it in writing at lease 2 of the times, I was given that price! I would NEVER recommend anyone going to this shop ever! They wouldn't have even gotten a one star from me! BAD BUSINESS PRACTICES!!!

  Comf� Clothing
2 years ago
DO NOT GO HERE!!! They use to be pretty good from 06-2010 after that they went to hell! The owner chapin who works the front desk pretends not to know a single word of English when caught in B.S. They re scammers that will not fully fix your car to have you come back. Extremely unprofessional & unreliable! No organization at all! If you haven t noticed from the junk yard of cars in the lot! Do not go here & get ripped off!Services: General repairs & maintenance, Auto engine diagnostic, Body & Trim

  T Turner
4 years ago
Was quoted a price but told it may be higher if they need to buy parts. No problem we understand you can't be sure until you look at it. We just ask "please call us first to make sure the repair with parts is within budget" and they agree. We get one phone call saying car is ready to be picked up so of course we assume it was repaired for the original quote we talked about since they didn't call about buying parts. We get there and the repair is almost double the original quote. We ask why they didn't call and the mechanic says he did and we agreed to the repair (untrue). They have a cordless phone with a call log so we ask him to show us where he called us besides the one time to pick up the car. Mysteriously can't find it. The work was quality but communication was terrible.

  andrea evans
3 years ago
Beware of this business. They will charge you egregiously for parts. The part to order was $54 (new), he was charging me $150 for the same part. He also said I needed a new axle, also incorrect. I would not utilize this business because of sheer capitalism. They know you need them and will charge you terribly.Service: General repairs & maintenanceService: General repairs & maintenance

  anthony jones
2 years ago
One of the best places to bring your car to get fixed. Reasonable prices excellent mechanics friendly people they don't overcharge you for anything and it let you know up front what it is you need and how much it's going to cost.

  Tolby Lopez
3 years ago
Took truck in for simple front end maintenance. Had my car for 3 days before I called. Every day for the next 4 days they told me tomorrow,tomorrow, or Mechainc has it for test drive . I drove past, didn t see my truck figured they still working on it. Call on the 7th day and they say tomorrow at noon .I go there the next day at 3pm. Truck was outside. I go to pay. They say they have the haven t even worked on it. I get my keys to say F it and the gas tank was on EThese Mfers been driving my car for a week and haven t even touched it. I m so angry. Trust these bad reviews.Service: Steering & suspension repair

  Carmen Worlds
3 years ago
Tore up our car worse than original need for repair! Went in without any car repair lights on dash. They returned our car with all 3 lights warning of repair! Waited alledgedly for parts an entire month! Buried our car on day of pickup in mass of cars on lot. Too many calls and drive bys to see if car complete. Greatly disappointed with everything!

  Joneal Kinchlow
2 years ago
I have a 2015 Chevy Malibu and whenever I bring my car in for any service they're reasonable if there's some reason the the car is messed up or still making the same noise they try their best to help and save and do what it is they can to make sure they have a satisfied customer I'm very satisfied with El Chapin

  Henry Watford
6 years ago
This place is a total rip off! I took my car in for a radiator leak, they told me that I blown a head gasket so I needed a new engine so I paid $2000 for one. It was supposed to have a 6 months warranty. The day after getting it out it would star and the engine light was on so I took it back. The manager told me it needed sensors and had an electrical problem. They are thieves! Dont spend money there they will ripp you off period!

  Lisa Olanrewaju
4 years ago
They charged me $600 and did nothing but cause me more problems. I took my car in because a bolt was broken off in engine block. I was told they had to lift my engine and drill bolt out. I picked up my car 3 months later and found out bolt still broken off in engine block, No tention pully wheel and everything was running backwards. Cost me another $600 to fix at CarX!! They will rip you off!!!!!

  Sharon Sandoval
a year ago
They made me take my car twice they told me the first time by the owner that they were going to order a part and for me to bring it that following Monday I originally went on a Saturday left it in the shop for 4 hours they said they were going to call me to pick it up once it was done once I got there my car wasn't ready I told him I would bring them back on Friday the next weekend and he said that they would go ahead and change my part when I got there I left my car and when they called me back to tell me they couldn't do nothing to my car didn't have the special tools it made me waste my time that same day I went to another shop only paid $100 and my car was fixed that says a lot about this place

  Deanna Erickson
6 years ago
I've been taking my cars their for years since they opened. I used to get estimates at other places, but now I save time by just going straight to El Chapins because they're always the best price with quickest turnaround and they've never had to redo their work. I've watched them grow over the years because they are quaility, quick, and best price!