Costco Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aakash Chandhoke
5 months ago
They don t know what they re doing. Very incompetent employees that should have no business running a shop. I scheduled a tire replacement and they tell me 45 minutes into the appointment they don t have my tire in stock. They call me a couple days later to reschedule since the tires are now in stock. I go to my appointment and they tell me that appointment isn t in their system so I have to reschedule again. Hopefully the third time works out but this is the last time I get my tires done from this location.

  Michelle Wade
10 months ago
Bought four new tires. Two months later, I have a hole in one. Four hour wait. And $81 for a new tire with Road Hazard Protection. The local tire shop, Pomp s, charges $15 and it s done in 30-45 minutes. I LOVE Costco, but will never buy tires from them again.

  Tom Ludwig
a year ago
Don't get me wrong, I love shopping at Costco but the tire center has some serious issues. Buying tires online is easy but I don't understand the need to then navigate to a whole other website to schedule an appointment for installation. I was also disappointed that even though I showed up 20 minutes early they didn't even bring the car in to the bay until an hour after my appointment time. So what's the point of scheduling an appointment? When I got the car back all of the wheels were caked in tire grease. They could have at the very least wiped the wheels off. Sure the prices are hard to beat but with this kind of service there are better values out there.

  Saleem Abufares
a year ago
SCHEDULE AHEAD TO GET DONE QUICKER!I find the best tire deals at this Costco and have had my car serviced/complete here many times especially with the amount of miles I drive. During the holiday's, you can also snag some good deals and savings on new tires or service (just got a $150 discount on 4 new tires for Labor Day deal). A lot of individuals from what I see always come in and expect their cars to be done but everything here is scheduled. Guys that are working are the best and service is as well as any other top tire places.

  Guinn Doyle
4 months ago
I highly recommend Costco for tires. I was there today to have my tire pressure monitors checked to see they were working. One was not so need to replace all 4. The service technician was VERY helpful!!!

  Nick Lewis
5 months ago
I came as a walk in to get a tire patched on a busy Sunday. Excellent customer service from Kevin!

  Brian Neal
a year ago
Costco is great, but be prepared to waste an entire day at the tire department. All three times it has taken over two and a half hours. One of those was for for me tires, SSI that's sorta understandable, but not for my last two visits. They were both patches, a 10 (max) minute job. The communication was terrible and my car wasn't ready when they called me to pick it up. As a Costco Executive Member, I will go elsewhere for my tire needs in the future. The cashback isn't worth the subpar experience.

  Jason Moor
4 years ago
Had appointment at 7 to get tires rotated. Took an hour to find out tread was different between front and back so they couldn't do it according to policy. Ok fine. Said they would go ahead and balance the tires since car was on lift and 30 more min wait. I agreed and didn't get my car until store was closed. They were starting to kick customers out of the building. I went home and rotated my tires a few days later and found they never even took my rear wheels off. I had to use sledge hammer to break the rust between the wheel and hub. The front wheels came off one handed. Costco has good prices but have to consider if the wait time and quality of service is worth saving a few bucks.

  Chelsey Maldonado
a year ago
Made an appointment over the phone. When we got there they told us our appointment was a different day than they had told us. After waiting for an hour in line, they then told us they can t work on our type of tire. The man helping was rude. I suggest when people call to make an appointment you accurately put it in your system and you tell them the brand of tires you work on before waiting til the customer gets there. Waste of time and rude service.

  Vlad Vlasenko
a year ago
Even if you schedule ahead, plan for it to take double the time they estimate. Nearly 2-hours to balance a set of tires.

  S. Stephens
a year ago
Well my tire decided to bring home a nail embedded in it. Off to Costco for repair. They do a fantastic job, it's just the wait time is crazy. Took an 1.5 hours drop to returning my key.

  Mark Wen
4 years ago
They use tricks to make you wait longer and waste your time, I was told a 2 hour wait at first which is acceptable. But when I came back 2 hours later, they told me my tires can still last some time and wonder if I still wanna do my service, but of course they didn't do anything in that past 2 hours nor calling me ahead of time. So I needed to wait for another 2 hours, this is BS.

  John Maler
4 years ago
i ve been coming here for years and the service and prices are excellent. i ve always been treated very well and they work hard to take good care of customers. yes they can get busy but that s to be expected as this is a very busy costco location. you can make an appointment. i just had new tires put on my jeep and came back to put new tires on our van. highly recommended!

  Spencer Pearce
5 years ago
Great tires. Good prices. Slow service. And if you come in for warranty work and someone behind you in line buys new tires, you get bumped below them. Super annoying. I love Costco, but I won't come to this location for tire service again!

  Jake Turner
5 years ago
Costco tire center is a minimum of 2 hours to complete what take 30 minutes. I love to shop at Costco but they have no problem wasting time at the tire center. The tires are less expensive than other places but it s not worth the time they waste.

  Michael Carrel
4 years ago
I like Costco, but I won t use their tire service again. Prices are the same as other shops, and we waited over 3 hours when we were told 1 to 1-1/2 hours. Our frozen foods thawed and had to be exchanged before we left.

  Duane Washburn
3 years ago
As I shopped for tires and battery I was treated better here and I got what I paid for to the point that I saved 15 dollars on battery and I was willing to pay 25 more on tires. Plus I use the free air and service nearly everytime I visit the gas pump and store.

  Teresa S
5 years ago
Went to get a new tire and waited 30 minutes while the guy was helping another customer. I wasn t acknowledge in any way. He walked by me twice, talked to two other employees, all while helping the one customer. Needless to say, I ll be going to Diacount Tire tomorrow.

  Ygal Ehrlich
2 years ago
Amazing. I was seen on time and finished in a timely manner. I could watch the workers from the outside. Very professional and a cheerful group who looked like they were enjoying each other's company.I will definitely come back

  Alec Schmutte
a year ago
If I could give 0 stars I would. Waited 4 hours for it to not be done. Had to set up another appointment the next day and waited an additional 3 hours. Absolutely ridiculous

  Charissa Brannen
3 years ago
Staff was GREAT...quick & easy..they were on spot with the time frame & did great work. We LOVE COSTCO!

  Adam Gaha
a year ago
Costco Tire always treats me well. Customer for life.

  Jacqualine Mowrey
5 years ago
This Costco tire department is HORRIBLE. Workers have no customer service skills or manners. Wish I hadn t bought my tires from here. Wasn t worth the trouble!

  Jeff Rawles
4 years ago
I had a great experience. They did exactly what they said in a timely manner for the price they quoted.

  James Bronkema
5 years ago
Sometimes a little wait but great service and great prices

  Atit Patel
8 months ago
Great service and low cost

  LeWana Britt
3 years ago
Top notch care. Great prices

  Dan Gallagher
3 years ago
Always helpful and Friendly, even when problems arise.

  Vincent Bouchard
3 years ago
Excellent job, excellent customer service!

  Ayo
3 years ago
Good place. Very professional