Castleton Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Charlie
a week ago
Shop charged 100$ to tell me all 5 coils needed replaced for1200$. They just looked online. Went elseware and charged 400$ for the one bad coil and spark plugs.

  Somu Visakha
3 months ago
The worst place that you can take your car to. Not recommended at all ! I took my car for a minor repair the charged me $875 and claimed that they changed thermostat but the car broke down the next day I tow the car back to shop they said we can t fix it you need to change the whole engine and take it to Ford itself, didn t give any refund. no accountability at all they just need your money and they don t give a F

  Grayson Kneisley
8 months ago
I have been going to Castleton auto repair for 15 years. Best mechanics I have ever had. They are friendly,honest, trustworthy and the best at what they do. We feel like they treat us like family. Use them! They are simply the best team to work with! We trust them with all of our vehicles. A+ to all of them!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine tuning, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine tuning, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Air conditioning, Auto maintenance, Auto brake replacement, Battery, Oil change

  Joseph Witchie
6 months ago
I've always felt Castleton Auto is honest about what your car needs and their prices are fair. Auto repair is always a bit scary due to the fact the customer knows so little about their car. However, of the many places I've taken a car for repair, I am the least afraid of Castleton Auto. Their work is finished timely as well.

  Adam Cohill
a month ago
Tried to charge me $400 to replace my battery when I said no he charged me $70 "for a half hours labor" that's insane

  Greg Pierce
6 months ago
I highly recommend this shop. I'm comfortable sending our daughters in there for service because they are treated with respect and have a comfortable environment. Honesty and integrity are two qualities that make me support this business.Services: Brakes, Oil changeServices: Brakes, Oil change

  Janice Schmadeke
5 months ago
Fantastic as always! We really trust these guys to fix what needs to be fixed and let us know what we can put on the list for next time.

  Tyler Flaningham
a year ago
Castleton Auto Repair is wonderful! The owner Toby is very kind, down to earth, honest, informative, and communicates well. They are reasonably priced, and will even tell you when something doesn t need repaired, unlike many places that try to take advantage of customers. Keep up the good work!

  Steven Neucks
5 months ago
Great work. No problems when I added extra stuff later. Even waited for me to get there to pick up car.Services: Auto body & trim repair, Oil changeServices: Auto body & trim repair, Oil change

  Tony Davison
a year ago
Way over charged me(700)for a ball joint/control arm. I didn't have a choice as I was going out of town. Didn't fix all of the problem and I was told I also needed new shocks and struts. Also, the wheels were out of alignment and they gave me a bad case of "torc steer". Took it back for that and said they couldn't do anything.Took it to my regular shop and replaced a suspension rod and balanced the tires for $150 vs another $1000. NEVER AGAIN, Castleton Auto. Avoid!Service: Steering & suspension repair

  Brittany Batman
8 months ago
Great auto repair shop. Staff are honest and helpful. Have used them a few times now and am very happy with the service.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Alan Bird
a year ago
These folks are great! Did everything they said they were going to do and noticed my brakes were almost completely worn out and called me to suggest I replace them before the brakes ruin my rotors! They saved me a big billl! Thank you and I would recommend them to everyone!Services: Tires, General repairs & maintenance, Auto maintenanceServices: Tires, General repairs & maintenance, Auto maintenance

  Gordon Mendenhall
11 months ago
We have relied on Castleton Auto repair since Jimmy was a student in my wife s first grade class. They have always done a great job for us. Gordon and Susan MendenhallServices: Auto engine diagnostic, Brakes, Oil changeServices: Auto engine diagnostic, Brakes, Oil change

  steven neucks
a year ago
excellant care, great advice, not just trying to sell you something, I really feel they are honest and provide a great service. I have several older cars and they seem to be competent on all manner of car issues.would strongly recommend themServices: Tires, Auto engine diagnostic, Engine repairServices: Tires, Auto engine diagnostic, Engine repair

  Susan Egan
a year ago
I just stopped in. They were attentive, and quick to see if they could do my repair(acquire the parts). Got it done within 2wks. Dropped it off and was finished promptly. Respectable friendly service! Castleton Automotive will be my go to from now on!Service: General repairs & maintenanceService: General repairs & maintenance

  Forrest Holt
7 months ago
They are reasonably priced and after a year of oil changes and various other maintenance items I have a great deal of trust for their work.Recently made an oxygen sensors replaced and Castleton Auto Repair did the work rapidly and at a reasonable price.I am happy to find a shop that I can rely on and it doesn t hurt that it is with in walking distance. Services: Transmission, Electrical repair, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Battery, Oil change

  Steven Clos
8 months ago
Great experiences every time and great people to deal with. Nothing but good experience on multiple vehicles. They have a returning customer :)

  Doris Keating
12 years ago
I've taken both my vehicles to this shop for a few of years. More than once, I've been astonished by their honesty in telling me I didn't need something. In my experience, I've always been very satisfied with their work performance. Repairs always done correctly, auto returned in a timely manner and prices appear to be fair. Facility is also clean unlike many other garages I've encountered over the years.

  Eric
a year ago
Really appreciate Castleton Auto repair. We had an alternator go bad after about 7 months they went to NAPA and got us all fixed up under warranty! Thank you!

  John Ahlers
2 years ago
2nd time there. Had no defrost or air in my car. They said it would be later that day or next day. That was it . They called at 2:30pm and said it would be around $800 to repair, which I did not have. So I told them no repairs then. I went to get my car and Andy said "that will be $125.00. For What! They said NOTHING to me about this when I dropped off my car. For doing nothing.What a RIPOFF!Service: Air conditioning

  Tina Kent
2 years ago
This place is awesome! My alternator was going out on my older vehicle. I made an appointment and was quoted a price. Two hours later the repairs are completed and a less money then they quoted! Highly recommendService: General repairs & maintenanceService: General repairs & maintenance

  Mandii Mandii
4 years ago
Wonderful people very kind and honest they do great work on my car they really know their stuff they help me find the issues on my car and let me know whats wrong with it definitely coming back. I love the new lobby my kids really enjoyed playing with the toys and play house, they also have snacks & drinks/coffee for you while you wait love this place so convenient for a mom like me because children just are so full of energy its hard to go to places such as these because they get so bored this is my go to 4 now on .

  Sharon Northington
a year ago
I haven't been there in awhile but I remember the last time I went. My hood wouldn't shut all the way. One of the mechanics fixed it right there in the parking lot and I was on my way again. He was very helpful and polite. I will be returning there!

  Tom Virgin
2 years ago
I have had service previously with Castleton Auto Repair and found their work to be 'top-notch.' The necessary fluids (coolant, brake and power steering) were flushed and replaced. They found a problem with the rear brakes due to a faulty emergency brake cable which caused serious damage to one rear wheel - apparently been causing brake pad drag to the extent that the pads were completely worn down and damage to the rotor occurred. This problem was not found by another auto repair operation just a week earlier!I can trust them to do their work with excellence and timeliness.Services: Air & cabin filter replacement, Steering & suspension repair, Brakes

  Channyel A
5 years ago
Do not bring your car here. This place is a rip-off when my mother told me what they were charging I did my research and found out that they were charging her $350 for a $100 part. I decided to call the shop and ask if we purchased the part could they just charge us labor a man says sure but the cost of labor will be double, I advised my mother of the rip off they were running but she had already had her car towed there so my mother spoke with the owners wife who tried to assure that this was the best price then they offered to give her a discount. When they finished the work the quoted the same price from the beginning my mother then asked about the discount to which the man because of your daughter I won t give a penny off. This man is rude and racist please do not bring your car here.

  Spencer Carr
5 years ago
Took my Vette in for an alignment this morning. Asked to have it done by noon, if they weren't too busy. Jim, didn't make promises but said they would try and get to it as soon as they could. Got a call around 11:00 this morning saying it was all done. Walked over to pick it up and was charged a lot less for the alignment than anywhere else on this side of town. What a wonderful surprise! Their competitor's wanted to charge me a lot more. This is the second time I've had them work on my Vette, not counting and oil change. I will keep on using them from my repairs. Thank you Castleton Auto Repair for the fair price and fast service!!

  Susannah
4 years ago
Update: Took my van to a reputable auto shop and found out that 3 out of 5 of my driver front wheel studs were broken. I'm told I was lucky my wheel didn't come off on the interstate. Not only could I have died, but it cost me another $250 and a day off work to repair the damage Castleton Auto did to my vehicle. I emailed CA's owner, Toby Trump, to make him aware of this and to let him know that I still feel a refund of the $270 I paid to have my van damaged is fair. I haven't heard back. Shameful!I've never left a bad review before for any business ever, but I'm stunned at how poorly I was treated at Castleton Auto. I try to do most auto repairs myself since I'm on a very tight single mom budget, but I needed help getting my synchronizer timed properly and took it to Toby and the crew at Castelton Auto last week. I was charged $270 and am told by other mechanics that the bill shouldn't at all have been so high, but I was just glad to have it done. When I drove my van home after they timed it, there was a very loud clanking noise coming from my wheel that got worse the longer I drove. Took it back to CA the next day and the technician said that he accidentally forgot to tighten my lugnuts on the driver front wheel. He tightened them, I thanked him, and left. On my way home and over the next couple days, I noticed that front driver wheel was wobbling (the shake was noticeable and made my steering wheel shimmy). I called and asked if they'd take a look at it to see if driving with loose lugnuts could have possibly damaged my hub or bearing. Toby told me to bring it in and I did. He called a few hours later and told me I owe him $90 for his time and that the hub & bearing are fine...no damage was caused by their accidentally leaving my lugnuts loose. I respectfully let him know that my wheel didn't have that wobble before this and he told me he'd put new tires on it for $499. I told him I didn't have the money for new tires right now and he started literally yelling at me in the lobby. Told me I was wasting his time and that I should get off his property and find another mechanic. I was surprised at how irate he was...I was being calm and trying to be patient, but I could hardly get a word in as he berated me. I told Toby and his wife that I'm happy to take it to another mechanic, but that I just spent almost $300 that I could barely afford to have my van become dangerous to drive (I can't go over 60mph without it shaking so much, that it feels like the wheel could come off). When I asked if he'd be willing to do a partial refund, he yelled at me to get off his property and that he'd call the cops. I waited in the rain in the parking lot hoping he'd have the chance to calm down and talk with me to find a solution. No such luck. I just don't get it. I'll be contacting the BBB and the State Attorney Consumer Affairs Dept and I'll be leaving this review on every website I can find to warn others about giving their business to the rude and incompetent Castleton Auto.

  John Fitzsimmons
10 years ago
I have taken my cars there for years even though I live near Mooresville. I trust them. They tell you when NOT to do service and are really great. I read some other reviews and couldn't believe the stuff people said. They must have been a really random mistake because I have had nothing but great luck with them. I have my mom and wife take there cars there too. They're GREAT and reasonable.

  Amy fromIndy
5 years ago
Castleton Auto Repair has been servicing all my vehicles for 26 years. This family run business has employed the same skilled mechanics/technicians with no turn-over speaking volumes to the honest and fair owners of Toby Trump, wife Debbie and son Jimmy. They are quick to get you in, find any issues, explain in layman's terms the problem so any work taking place is fully understood by the customer. Being a woman, it's vital that my vehicle be serviced by trust-worthy, knowledgeable technicians who look out for not only my car's "wellness" but my personal safety. If you're looking for friendly, personalized and long-term service for the life of your family's vehicles Castleton Auto Repair ROCKS! Tell them Amy sent you. :)

  Rebecca Daily
5 years ago
I've left a happy customer. I am very happy I went here for my repair. They were amazing and fixed my car same day, not expensive at all.Their waiting room was also more comfortable than any shop I've been to.