Cars Plus Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bill the traveler
2 months ago
I recently had my 1999 Honda repaired at their shop and I am very happy with the work. The repair looks like nothing ever happened. The cost was less than I expected. Great guys to find after most other shops said they don t work on older cars or they said they only work on insurance claims.

  Syxx 573
a year ago
I needed some standard work done on my brakes, so I took my vehicle to a nearby place where I get my tires. They wanted a lot to fix the issues with my car, so I took it to Cars Plus to get the work done instead. They were up front as to what actually needed to be repaired, and I ended up saving a significant amount of money. Everyone there is professional and friendly. People were in and out all day, so they are probably well regarded in this neighborhood. I will be getting future repairs and maintenance done here. 5 stars.

  aaron powell
11 months ago
I ll be very candid and sincere, don t be fooled by this auto repair place. They don t know what they are doing and they lie to customers. I went in there for an engine replacement. 1st they broke my engine while taking down from the tow truck then they told me that they will just replace whatever they broke from my old engine. 2) before I towed my car there we had a set price for the work they were about to do on my car which was $1500, 2 days later they started calling me talking about they needed more money for other parts which I was ok with cause I wanted my car fixed properly, I end up paying $800 more than the price we agreed on cause at that point I didn t want to be towing the car around. 3) They told me I ll get my car back in 2 days, I never got the car back until a week later. 4) The day I picked up my car right as soon as I drove out the parking lot the check engine light came back on and I turned around immediately to complain, the. ALEJANDRO OR ALEX, whatever is name is said oh you can go for your tire appointment (cause I had already set one up the day I brought the car ) and that when the tires are done I can bring it back, when I did take it back they back they started passing me around talking about how he asked me to bring it back in the morning and I never did, please reviewers isn t 10:18am morning?. 4) I have sued them in a small claim court, I know that might be a long process but I ll definitely make them pay for not fixing my car properly and I paid them $2300 approximately. Please I ll advise not to use this auto repair place cause they don t know what they doing, they never pick up the phone NEVER. This is one of the most horrible auto repair place, I wish I had read other people s reviews before I took my car to this pace and don t be fooled by the good reviews they have, those are there people, I was there when they were telling one of there friends to write a good review online for them.Alex is horrible, he s not a mechanic and doesn t know anything about cars.Service: Engine repair

  Anjeline Arriaga
a year ago
One of the few places in town where they do what you need. No manipulative sales pitch. No persistence with other services. You ask for a service they provide, and they do just that. The person at the desk is really cordial, too. Will always get my oil changed here from now on.

  Asia Webb
3 years ago
Really appreciate their willingness to correct issues. Most recent had issues with my car and not until later they were able to figure out that it s related to a recall. They got my car fixed properly and I was able to feel safe driving my car again. I always bring my car here because they re nice friendly and reasonable charges. Now my husband is beginning to go there for his future car maintenance needs.

  Elsa Bueno
5 years ago
For the most part my experience was okay. My car is older (207K + miles) and factory parts on it are starting to go bad. I went in last Friday, but couldn't wait due to a conflict in schedule. I came back on Monday the 8th and dropped my car off for a few hours. The diagnostic was $50. I already kind of knew what was wrong with my car, I just needed confirmation. My only complaint is that work was done on my car without my prior authorization (throttle body cleaned ) and I was charged an additional $50 for this. I was told this part may need replaced soon and if I keep having issues, would need to bring it back in. I looked up the cost of a new throttle body for my make/model car and they can range from $60 on up. I would have rather bought a new part and had them put them in, versus cleaning the old one that was going bad anyways. My second complaint is that I mentioned that I wanted my muffler checked out as well as my brakes and rotors. My muffler wasn't checked and I had to call back and ask if my brakes and rotors had been checked on. They hadn't been, so I waited a little bit longer for them to do that. I was told that they were at 35 percent, but I can still hear them as I drive, so I feel like what they told me was inaccurate. I ended up paying $100 that day total and don't feel it was worth it.

  Lou Bert
7 years ago
This repair shop is great! They are curteous and professional. They make you feel comfortable. Their work ethic is one that I have not experienced for a long time. I am now a dedicated customer.

  Willie Chapman
a year ago
They can t pin point ac problems. I wasted my money. Charged me to put on a new air compressor and ac still didn t work. Then wanted to charge me more and couldn t guarantee. Service: Air conditioningService: Air conditioning

  yontim44
3 years ago
After sharing the problem with my vehicle, was misdirected on when my car part would arrive or when would be repaired, kept vehicle all day as a result of part not arriving when stated, shop did not state exactly what repairs would be done or involved, only to find that the initial problem stated was not resolved, unbeknownst until after obtaining receipt of work done. All I was offered for the overall inconvenience was...."Sorry" !

  Nathaniel Hardin sr
3 years ago
Whenever I go to Cars Plus it's a good experience, I have been going to them for a long time, even when they were over by Georgetown rd,I would highly recommend.

  Jentura Summerville
3 years ago
They have done work on 2 of my cars and I've always been very pleased.

  Devin Messer
6 years ago
Been going to them for years and before me my father was depending on them. Great customer care :)

  Brenda Smith
a year ago
Great I can always count on them to do a great job

  Gregory Mahoney
2 years ago
great job I thought they was gd until they messed my truck up and took my Cadillac converters out and did not tell meService: Engine repairService: Engine repair

  karima belhocine
2 weeks ago
Not recommend

  Robert Wilson
7 years ago
They do really good work at a reasonable price!

  Taj Taylor
3 years ago
They never answer the phone. It s very unprofessional to have a business and no one working it.

  Andrea Lambert
3 years ago
Convenient, they listen to you. They are very detail, fast and efficient

  George Grady
8 years ago
Had timing belt replace cheapest in the city on the labor charge and parts Thanks will be back sooon

  peggy wilcher
3 years ago
Don't have enough equipment to work with and the labor is just as high as anyone else's

  Lucreacia Nthabiseng
3 years ago
They are good at fixing car problems.

  MIKE NANCE
7 years ago
Love this place take all my cars there

  Shonda Thomas
a year ago
Nice and trust worthy people.

  james newton
4 years ago
Fast, accurate service at a reasonable price.

  Mark Artis
4 years ago
Good prices great service

  Moses T
3 years ago
Great Mechanics!!! Awesome service!

  Joy Torrence
6 years ago
Great business and quite affordable...

  ronald fagan
4 years ago
Great place great price

  Sweet Roots
2 years ago
CLOSED.

  Noe Niebla
6 years ago
The best in the West