Car-X Tire & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J Rivera
2 months ago
I'm thrilled with the excellent service from Steve and the Car-X staff! We had a stubbornly stuck screw, but they promptly attended to us, successfully removed it, and installed the new plate. Their efficiency is commendable, and I highly recommend them for all your automotive needs. A++!

  Tommy
3 months ago
They told me it would take an hour, maybe less to get my car in. Took them over two hours to do that. It happens but would've been nice for someone to let me know. The quote they gave me was about double what I expected so I told them no thank you on the job. I get in my car and they had thrown all my stuff from the front passenger seat onto the floor. It wasn't anything large and if it was in the way at all I would've moved it before hand, no problem at all. But nope. Just thrown on the floor. Would not recommend this business.

  Mark Salcedo
3 months ago
Big THANKS to the team at Car X, fast and efficient! Got me in and out of there ! The second time I've brought my Cadillac to Car X and they continue to provide excellent and affordable service!! 10/10 will recommend

  Mark Barmes
3 months ago
Don't bother calling this Car-X man. His head is Rattle Raddle Thunder Clatter Rude Rude Rude.I called because I need a written estimate to get the cost covered. He gave me the estimate.on the phone I asked if I could come by to get it written. He said not without us looking at it. But he was to busy to do it that day. He SAID he doesn't do appointments first come first serve. He said they open at 7:30 am I got there at 7 with2 ahead of me. 4 hours later and 6 cars in ahead of me he still had not got to me. So I asked when he said probably later this afternoon. How did these people get ahead of me if you don't take appointments? He just looked at me with no word. Now he knows we was only getting an estimate so I can get it to VA to get it approved. So it shouldn't take long but I looked at him and said give me my keys. Just 4 months ago we spent out of our pocket over $800.00 in that location. He knew that. If he is a manager FIRE HIM! If he is the owner he deserves to lose every dollar possible. DON'T BOTHER WITH THIS CAR-X MAN!!!!Mark Barmes

  Noah Mackey
2 months ago
Their first come first serve policy has been making my life a little more complicated and unpleasant for fifteen years. I think I m done.Ya show up at 9am for an oil change gonna be a few hours They won t let you put your name in the queue and come back. Gotta drop it off.CarX website says you can make an appointment. Doesn t matter here. Forget that you ve been a customer forever, and pass about 50 other garages on your way here since you moved out of the area to a different side of town. Who cares it s 1 degree out and there s nowhere to sit in your waiting area.Sowwy.Done with yall. ByeeeeeeeEDIT, post reply from owner Thanks for replying because I almost forgot about the time during the pandemic when I. went in for a check engine light. Ignition coil. Let them replace it. (Mistake!) A few weeks later it blew off on the highway in Ohio. It was terrifying. Car sounded like someone threw a roller skate into a meat grinder while revving a Harley. Had to have it towed to the nearest AAA shop in Harrison, OH. First thing they asked me after looking at it Who d you let work on this? Ope. They fixed and it s been great ever since. Called this Carx like you broke my car they said ok . And that was that. Great.Vowed to only let them do oil after that and they can even handle that without you serving the mandatory 4 hours in their lobby.Please contact my sack at 1-800-555-BALL

  Jenny Jones
2 years ago
Took Grumpy to get her oil changed and and a check up. I am so thankful for my sons father In law, Richard Napier and his business, Car-X Muffler & Brake. They got me right in, were nice and thorough . The office is very clean and the staff joked and talked with me and Grumpy is running quiet and smoothly Services: Wheel alignment, Oil changeServices: Wheel alignment, Oil change

  Heather S
2 months ago
I have been going to CarX for oil changes for years, and this is one of my favorite locations. Always courteous. Time estimates for service are reliable. I would recommend them.

  Grant Shaw
2 months ago
Did a great job getting my car fixed. Staff were friendly and very helpful. I will be recommending this place to others because of this great service.

  Karl Karbhari
7 months ago
Highly recommend this shop! Steve did a great job of educating me and explaining things right on the car itself. They aren't like the other shops around which try to oversell you extras. They did a comprehensive job on my brakes. I got all my 4 brake rotors and pads changed out. This will be my new go to place.Service: BrakesService: Brakes

  Dakota Mahin
a month ago
I want to say I am very thankful for Steve Napier he helped me with my tire today and I get in and out of there pretty quick thank you for your hard work

  Renelle Hui
7 months ago
I appreciate how the manager, Mr. Napier, took time to make sure he knew what had been done to my vehicle as I'd brought it in for an oil leak and other employees had worked on it. He explained what the issue was and how they resolved it. Thank you for another positive experience in addition to routine oil changes that I bring my vehicles here for.

  Amanda Armstrong
5 months ago
I have never had bad service the three times I ve been at this location. Will definitely make them my go to now. The manager, Steve, has amazing customer service.

  Austin Kaldrovics
a year ago
Reliable and honest! I've used this location (near Taco Bell) since 2018 and they have consistently offered sound advice. I've never been pressured to do something and they are always genuine. One time, I thought I needed a new battery, but they insisted it should be fine with a full charge and recommended a battery minded. They were right and saved me money! They even refer to a specialized mechanic if it's something more than their shop is setup to do. I can count on the service I get here.Services: Tires, Auto A/C recharge, Tire rotations, Auto A/C replacement, Wheel alignment, Brakes, Auto battery maintenance, Air conditioning, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  Les Van Buskirk
9 months ago
These guys are GREAT! I was having an issue with my car and the Manager Steve and Tech Tyler, really took good care of me! I've had my car serviced many times at this location. I recommend and trust them.Service: Engine repairService: Engine repair

  Cara Lovern
9 months ago
My husband & I were looking for a place that was honest & fair priced, we found both with this location! Today I had an issue with my lugnuts not coming off my tires. I stopped in & spoke with Steve & Rob, explained my issue & Rob jumped to the rescue. Got the lugnuts loosened & told me that that they were swollen & needed to be placed. Rob was so kind to me & when I asked him how much I owed him, he said nothing. I will continue to bring my business here over & over! Awesome guys!!!Service: Tires

  Ash B (AshFennix)
a year ago
Went in to get new tires, asked them to check all the tires, just in case I needed to get 4 instead of two.They told me the back too were fine and moved to the frontThe tire I especially told them to check, blew out 1500 miles away on the middle of Nebraska.

  Ashley Simone
5 months ago
Love this place, Steve Napier and the whole crew really go above and beyond for customers. I appreciate the honesty more than they know.

  Wiley Craft
11 months ago
I've been going here for over 20 years. They are very professional. I've brought my old clunkers there as well as my newer cars. Always fast, good communication, VERY honest. I would recommend this shop to anyone for any reason.Services: Transmission, Electrical repair, Tires, Steering & suspension repair, Steering & suspension replacement, Auto brake repair, Transmission replacement, Brakes, Auto tire replacement, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Transmission, Electrical repair, Tires, Steering & suspension repair, Steering & suspension replacement, Auto brake repair, Transmission replacement, Brakes, Auto tire replacement, Auto maintenance, Auto brake replacement, Battery, Oil change

  Joseph Moorehouse
7 months ago
Car X is the best. I have gone to them for years and really appreciate how they take care of me. I take all of my vehicles to them for oil changes and all maintenance needs. Thank you guys! J R

  roni stinson
a year ago
I was really happy with how Steve helped us with everything. The other workers were very helpful and very nice. It was nice that he Was honest about what needs fixed and what really does not. He was very Helpful explaining everything as well. It was a great experience and we will be back!

  John Don't Drive Naked Wiley
a year ago
This is my "go to" for almost everything automotive. If they can't fix it, they'll tell you who to go to in the blink of an eye. I take my personal and business fleet there because they do anything they can to not only be fair, but they'll bring up a special just to bring the price down. All without me asking! I've always been able to trust them and the management has been consistent for many years.

  Keyvin Gamble
7 months ago
Definitely a good place and decent on price for an oil change haven t really did much other than a oil change but great customer service and hospitality and service I would definitely recommend more to go here rather than jiffy lube or any other place

  Crystal Helt
8 months ago
We have used Car-X for years. They are honest and friendly. They didn't even charge me for minor repairs! I completely trust them.

  Sarah Mills
2 years ago
I had a stripped/seized lug nut on my van that resisted all of our efforts to remove. I arrived without an appointment and they were still able to get my vehicle in quickly and get it repaired. Everyone was so friendly and they really went above and beyond with my vehicle. It s hard to find service this good! Prices were VERY reasonable. I will definitely be back!

  AJ
2 years ago
I pulled into Car X on East Thomson because I had a tire that was losing a lot of pressure. They were able to get me in right away and fix the issue. Steve the manager and his staff are fantastic. It was made clear to me that they care about the customer and take pride in their work. Outstanding experience, if you need something done to your vehicle I highly recommend this location and staff. Thanks Steve and staff.Service: Tires

  Dj evans
2 years ago
Super awesome and super nice. Always willing to listen and see what they can do to fix any sort of car problem that is within their power to do. I live close by and they ve always been a great help for getting my car back and ready to go, just recently my window has been having trouble rolling up because of the button. And they were happy to help fix my issue and get my window to be rolled up again. I ve been going here for a long time and I highly recommend it. 10/10

  Mo V
3 months ago
Expensive, but I've always been treated well and the repairs are of good quality. :)

  Marland Pittman
2 years ago
Stopped by at opening ona weekday with no appointment. An hour wait for an oil change. Noticed the sign requesting people to change oil, so I figured it would be a wait. Sat a while, charged my tablet, had a nice conversation with another patron and then took a walk. Got a call when things were complete and was pleasantly surprised to find a coupon had been applied that I had not brought with me.I d probably go back. Might make an appointment and get a coupon though.

  Mary Lynn Stojkovich
a year ago
They did a wonderful job, very nice people working there and they even aired up my tires. The price was reasonable too! Thank you, I will be returning.Service: Oil changeService: Oil change

  K Neuburger
2 years ago
Have you ever taken your vehicle to an auto shop and has them tell you you didn't actually need the service you were requesting? They had tested the vehicle several times and we able to see that the part did not need to be replaced. Rather than running me through the ground and trying to sell me services I didn't need, they pulled my car around to the front, have me my keys, and said have a nice day. No charge. I will keep this in mind for any service I need and we'll remember that Steve and his crew aren't just trying to pad invoices. I'll be back.Services: General repairs & maintenance, Battery