Capital Used Tires and Quick Stop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shonda Nicole Gladden
6 months ago
Heard a popping sound and then my car started sounding like the tire was flat. I inspected tire from outside and didn t notice anything. The tire pressure on my on dash computer did not register anything out of the ordinary, just low pressure. So I went to add air to the tire and that s when I saw the images below. Thankfully, Mr. Kenny and his adorable doggies were at this shop. He was kind, knowledgeable, efficient, and skilled. He removed whatever this was that I apparently ran over, plugged my tire, and had me on my way in a matter of minutes. The entire experience was less than $20, and it was only close to that because Mr. Kenny deserved a nice tip.Highly recommend this shop if you find yourself in need of a tire repair.

  Joy
3 weeks ago
Fast friendly and helpful staff on a Sunday! Thanks again James

  Gemi Roo
8 months ago
My rear passenger tire was losing air pressure and these guys were able to find the issue and fix it promptly AND they charged a very reasonable price for the repair... definitely a customer for life!!!

  Jeffrey Schroeder (Jeff)
a year ago
I could not have had a better experience than I had today. I went looking for a used tired to replace a slow leaking tire (caused by two different punctures and I was told by a different "national" auto repair shop that it couldn't be repaired). Well "D." said that it could be repaired and he did just that. He even said if my tire starts to leak again I could come back and get the used tire and apply the cost of the tire repair towards the tire. I couldn't lose. Customer service at it's best. Thanks "D."

  Michael Brown
6 years ago
Mr. Denny Did a great job with my car and i didn't have to wait to long neither.

  Kiersten Taylor
2 years ago
Bought tire here and I sat in the car the entire time while it was being put on. Drove out of town an hour to visit family and after arriving got out to see the tire they gave me had absolutely no tread on it. Just got back in town today and while driving my tire pops and almost causes an accident. I think no biggie even after the inconvenience of dealing with getting car to safe area and putting spare they will right their wrong when I get to the shop. When I get there they say since it is more than 1 week ago I can t get another tire even though I told them I was an hour away and the tire popped and still in my truck with no tread. Lastly after finding out the tech that put on my tire was fired for quote not doing his job correct I feel they are responsible and should just replace the tire instead of losing a loyal customer. Just sad. They made me feel like they don t care! I didn t need to prove I got tire there I literally knew the name of guy that helped me. Who has time to lie about that I don t need handouts or anything free or discounted I just wanted what I paid for! Next door will replace your tire if it pops just don t understand your way of thinking and giving out bald tires is dangerous.

  Gil Amram
a year ago
My regular tire shop could�not take me in, so I stopped by this place. I asked the guy to fix my flat. I was expecting him to do a proper job (take off the tire and do a proper repair) but instead he just yanked out the screw and did a plug while the tire is on the car! (big no no) When I asked him what's up with that, he said "That's how they do it" and criticized me for "telling him how to do his job" I had one more nail in the tire but I told him to stop there, paid him for one plug and left. When I got to my regular shop, they said they would not fix the other screw because they would not fix tires that were plugged from the outside.It's one thing if you make a mistake, but when a non-pro customer tells you something that is common knowledge in the industry, and they insist on the wrong way, it means that you should probably avoid them altogether.I spent $10 for a fix that in a LEGIT store (A store where they do not plug tires from the outside) would cost me $0. Now I either need a new tire or find another place that will fix it.

  Patricia Baker
a year ago
When I stopped to put air in my tire the associate informed me that my rim was cracked and for my safety I needed to repair it. I love the repair job and would highly recommend because of the quality job that was done.

  Lamont Curtis
6 years ago
Just left here. Had 2 tires replaced on my Mazda2. Just under 70 bucks for tread that will get me through winter. Great service, nice people and conversational. Was in and out in under 30min. I definitely recommend over other places...

  Nizare Ouzzine
7 years ago
great tires for the best price in indy i still cant find a cheaper place to get tires from and there customer service is amazing i love them

  Amy R. Walker
6 years ago
They were extremely crowded so I had to be somewhat patient. Workers seemed knowledgeable and we're very friendly. The owner was customer service oriented and I got a very good deal on 4 tires. I will give all my tire business to them from now on.

  Kelly S. Hunter, LBSW, CLC
5 years ago
Service is usually very good however, today an attempt to take advantage of me happened and it was not appreciated. One of the technicians pulled a small screw out of his pocket and stuck it in my tire to make me pay for a repair when I only pulled in to get air in the tire. Ladies be aware and watch for unnecessary charges. I pulled the screw out of the tire and complained to the acting manager on site who didn't particularly care. I tipped the person who assisted and seemed to care about customer service.

  Bribabygirl Merrill
a year ago
If I could put zero stars I would the sign on the door says they open at 830 online says 9am ive been sitting in the lot on a rim since 9am they don t answer the phone this is very unprofessional it s 11am and still no one here Called the location on keystone and they said they were supposed to be open and they are not so keystone is supposed to be sending someone to open this location this is a joke

  Danny Warren
4 years ago
These reviews have to be fabricated. The customer service is terrible. I asked for air pressure check on two different occasions and they won't even use the air pressure gauge to make sure you have the right psi. I had to tell them. Left me with loose lug nuts which caused me to loose one. One employee's people skills are horrible and it shows he really doesn't care. Management takes employee side I guess because it's cheap help. I will never spend my hard earned money in that place again. And after reading their feedback it's proof to me that they will say anything to make this place sound good. Absolutely disregarding everything I said. Maybe now there will be some corrective measures to change the employee bad servicing habits.

  Claudia Shanks
4 years ago
Even though this place may not be in the best area they takecare of you. Generally most tire places close at 5-6pm this place is open until about 7-8 have reasonable prices and can get you on and out relatively quick. This is not the place for foreign cars though they generally don't carry the tires needed for those cars. Other then that they do good business.

  Aashish Hamal
5 years ago
One of the Best place in Indy to get your tires! Affordable and great quality. They won t send you home with a poor tire! They Definitely know what they re doing! Also, the best customer service. Recommendable for everyone.

  Kas Leckie
3 years ago
I d give 0 stars if I could. After calling ahead to confirm they had my tire size, I got a ride to come pick it up. Turns out the guy there didn t feel like looking for it and told me I must have called the location on keystone. I know I called the right store, confirmed the number after. He refused to look for the tire, so I went to the location on keystone. Upon arrival I was told that this location was closed at 5. I got there at 430. The open sign was still on, but the attendant told me they were closed. Because of this, I wasn t able to replace my tire today and am not sure how I ll be getting to work tomorrow.

  Tolga Ercan
4 years ago
Have had tire leaks fixed here multiple times. Quick stop though they like to overinflate your tire so measure and let out some air later. My tires require 36 psi and every time they inflate to 40. If it's for the fix to take or something, I don't know. They never explained why, never asked either. Also, don't expect a coffee while you wait, or a clean bathroom, but do expect a $10 tire fix!

  Eric Hess
6 years ago
Took my vehicle to Firestone to have a flat fixed and they said they couldn't fix it and wanted to srll me 2 new tires. I then brought my vehicle to Capital and they took the tire off and found the issue really quick. Capital was able to patch it really quick and had me back on the road. They saved me a bunch of money. Thank you so much I am definitely recommending to all my friends and family.

  Jylean Harvey
3 years ago
I went to get my tires changed. Before coming i called and said i was looking for two tires size 225/75 i get there and they put on two tires size 225/60 without asking me if it was okay. That ended up messing up the way my car drove. I been calling to take these tires back but only person i got a hold of that actually made sense said that some people there dont even know what they are doing which is true because they shouldnt havent charges me for tires i did not ask for. Been trying to take them back to get my money back $100 for both USED & wrong size. They goin sell whatever to yall just to get their money and they do not care if its the right size theyre just gonna tell you what sounds right to them without thinking about the damages that can be added to your car. I would not recommend this place at all. There are many other used tire shops in this area ive been to that have done way better for cheap like JRs tires. Only reason i got stuck w this place is because my tires wouldnt make it any further.

  Randy Miller
5 years ago
Had a good ole time talking to birdman. They thought they sold the last 18in tire, to the lady right before me, but managed to find a good used tire the same size. Even though they were about to send me away they continued looking and got me together quick. in and out, no hassle, good workers.

  annette Moore
3 years ago
I have been hunting for used tires for an old pickup that we use only for hauling and projects. The current tires have dry rot. The gentleman at Capital told me that there is no issue with driving on tires that have dry rot provided the treads are still good. Really appreciated the advice and him not trying to sell us something unnecessarily. When we do need tires, he will get our business.

  Alex Ervin
3 years ago
Had a screw in a brand new tire that the big tire store said couldn't be repaired. The guys at Capital fixed me up in 15 minutes and literally saved me $160. Will it last forever? Who knows, but at their prices I can always go back.

  Pamela Scott
4 years ago
The men are fantastic!! I drove by at least five tire places on 38th Street that might have been more convenient, but these guys have always treated me exceptionally well. Their prices are great also!

  Brooke Jones
3 years ago
Had a flat and had my spare put on right before pulling in here. It was flat. They were so polite. $1 for air. They even took my real tire and found what was wrong with it! So nice! Thank you!!

  Monique Pettigrew
6 years ago
Great service. I have a 2015 Toyota and needed a tire that would last at least a few months. I made sure to explain. And my tire lasted me. Great service. Thanks mama & team!!!

  Julie Pinner
a year ago
This place sucks. I brought a tire and it was not good Jay told to bring it back all to say he'll sell me another tire. I won't dare ever spend another dime with these clowns.

  Claudia Moore
3 years ago
I ve been going here the last few years for tires and have yet to have a bad experience! I had a bad blow out on the highway not too long ago and they were so helpful! They had the right tire size, came to me and changed my tire right on the side of the highway! Very fast service as well!

  Devin Messer
4 years ago
I love Capital! I've been on a bad luck tire binge for a while and they've helped me every time! I love how they keep ya laughing when ya stressing! I'm pretty sure they're sick of seeing me :) but I know I can always come to them and be taken care of. I recommend them

  Ericka Gilkey
5 years ago
They were able to come to me to change my tire and worked with me to ensure I got the best service possible! They're amazing! Ive been here multiple times and they give me grest service each time.