Boss Truck Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bill Ferry
a month ago
This used to be a great shop. Called and asked how long of a wait for an oil change. They said they could get me in right away. Came in, they wrote me up, and told me to go to bay 2. Waited in front of bay for almost an hour. Went back inside and was told that it would be 1.5-2 hours because both techs were going on road calls. So in 2 hours if more road calls come in, I could be here all day and still not get service. This is no way to do business. I am a long time customer and won't be back!

  A B
4 years ago
I got my oil changed here with trailer grease and steer tire rotation on June 18 2019. I asked for a CAT oil filter and i got a Baldwin. SMH. I asked for the trailer to be greased but they only greased the landing legs. SMH. Price came out to $309.00 everything else was don't right except the wrong oil filter was put on and the trailer axles were not greased.

  da transinc
a year ago
I'll never come back here I visit to fix my trailer tail light and turn signal and they told me they can't I have to go to dealership I called CDL MOBILE TRUCK TRAILER REPAIRS LLC he showed up on 10 minutes and fixed on 10 minutes I don't recommend no one comes here

  Thomas Wilson
a week ago
Excellent. Friendly people. I would and probably will return.

  Jacob Waller
2 years ago
Great people here. Indy is tough to find service, but they fit me right in for a broken flex pipe under cabService: ExhaustService: Exhaust

  Kyle Oconnor
a year ago
These guys are great here, they are friendly and knowledgeable. I highly recommended them for semi services if in the area.

  michael day
3 months ago
Great customer service and got a mud flaps put on my semi very fast service

  David Sebastian
a year ago
I was appreciative of the price for the service. However, I was told that I would have a 1-2 hour wait, turned into a 6 hour wait, with no one contacting me to let me know what was going on. I have an oil leak due to an oil filter loose and drain plug not tightened. Did not appreciate all the foul language, especially since my wife was with me.

  Abdi A
2 years ago
Boss shop in Indianapolis is very slow the mechanics standing around smoking cigarettes and doing nothing I will never come back to this place and I don t recommend any one to go there

  Michael Wollett
a year ago
Got there at 930 they said 3-4 hours to get an alignment. 130 hits they say not till 300 cause their all on service calls. Go back in at 330 and they said they just sent everyone out again. Mean while the manager is in there just flirting with the service lady

  Michael Moss
a year ago
Came in with trailer light issues. The week before I went to T/A in Baytown TX with same issue. They got them working until it rained again. So I stopped here spoke with Todd told him them issue. He tested lights wiring found there was a ground some where. Found the ground fixed the problem instead of putting a band-Aid on it. Well we will see next time it rains but I am 100% confident it was done correctly this time. Thanks Todd for your knowledge and skill.Service: Electrical

  Mezec
a year ago
Quick n great support. Make sure you call ahead and get company info sorted before arrival to expedite things. Had me back on the road rather fast when I came in for a cracked rim. Friendly staff that will work with you.

  Jeff Platt
3 months ago
Not there when you need them hope they get themselves lined out and open when needed

  ILIJA JOVOV
6 months ago
These people doesnt respect other people time. I called the at noon, they said 3-4 hours the came after 10 PM. Today 09/26/2023. Same story. Too bad I cant leave another comment.

 
2 years ago
We arrived for repairs, they told us that there were no spare parts, they would be there tomorrow morning. They took the phone number and promised to call back about availability. No one called back, we personally visited three times the next day, and every time we were rescheduled. As a result, no call, no spare parts, no repairs. An inadequate woman sits at the reception, who did not even bother to explain what the problem was.

  a. jovica
a year ago
IF I CAN GIVE THEM -10 STARS I WILL DO IT1 TIRE AND A RIM TO GET CHANGED ON THE ROAD 20MI. AWAY THEY NEEDED 8 HOURS TO REPLACE TIRE AND RIM AND ON TOP OF THAT THEY CHARGE ME $2550 FOR SUPER SINGLE TIRE AND RIMTHIS IS CRAZYPLEASE DON'T YOU EVER CALL THESE GUYS FOR A ROAD SERVICE IF YOU DON'T WANT TO BE RIPPED OFFGOOD LUCK GUYS

  Moneke Middleton
a year ago
I stopped in to have my inspection(dot). The guy told me he found a leak in my power steering hose. I said, okay, fail it. I take my truck across the street to the freightliner dealership to have the hose repaired. I receive a call from freightliner mechanic, you don t have any leaks or problems with your power steering. I tellHim to spend another hour looking for the leak,Problem hose. Again, I get the callNo leaks or holes in any hoses.I don t have any work performed at this shop.If my truck has any problems, I take my truck to the dealer. I ll post pictures of both reports from this shop and the freightliner

  Nydia Sierra
a year ago
One of my drivers arrived at the Boss Shop in Indianapolis on 12-20-22 at 8:00pm to repair my truck's axle seal because it was leaking, the shop was empty and they didn't want to attend my driver and they told him they would open at 7 :00am the next day. My driver slept in the area to be the first and that's how my truck entered at 7:00 am, it took 5 hours to change a seal and the brakes when they tell him the truck will be ready in 2 hours , they charged me $882.11 for 5 hours, which is a robbery. My driver let the manager know his feelings and she ignored what happened. The mechanic left the area where they worked dirty full of grease, it was actually a shoddy job.

  Dennis Morgan
11 months ago
Michael & Caleb were great technicians would recommend them for anyone that needs help with their boiler system.Midway Apartments in Berrien Springs.

  Max Azim
7 months ago
Good dayWe replace two tires on the trailer and the shop charged us for labor $350 +$13 other!!! This is robbery.....Service: TiresService: Tires

  Anonymous Dixon
9 months ago
Came in for a tire repair and the guy that replaced my tire started throwing stuff when he seen I had a trailer. I wouldn t recommend this place but the office personnel was nice.

  Kevin Eckhoff
8 years ago
I had new batteries installed here. Every staff member I interacted with was very nice to deal with. They happened to not be overly busy and got me taken care of right away. I'm always leary about getting work done away from home. I felt I got a very fair price. Keep up the good work!

  Stuart Miles
a year ago
Checked almost 5 hrs ago. Kept being told I m next. 5 hrs later then I m told they have no one that can do a trailer inspection. I m certain I could have been told much sooner than 5 hours. Poor customer service. FYI

  Faisal Omar
a year ago
This place is worst place I ever visit my intre life for my 15 years an experience .I came for oil change 2: pm . Cashier lady told me will be 3rd person on qeue, I have my oil and filters ,she charged $400 for only lobour.So please don t go that place they will cheating to you and wast your time I left ove there 11 :00 pm because the guy worked shop , he went to road service and came back 9 : oo pm that place simply is worst so all professional truckd drivers wach out thieves over there.

  Reagan Norman
6 years ago
People were very friendly and service was quick and effective. My only critique would be that some staff enjoyed their job more than others. The night crew works a lot slower than the day crew and seem that they need a little extra help and push. Other than that great and would definitely come back.

  Brent Mergerson
a year ago
I got a preventative maintenance performed on my truck and later discovered that they charged me $758.17! That s 300 more than I have been regularly paying at other truck stops! That s highway robbery! Find somewhere else to have your truck serviced! These people are crooks!Service: Oil changeService: Oil change

  Brett James
7 years ago
I try and push off whatever repairs I need until I can get to this shop. the guys are great definitely one of the beat shops I've ever been too. the techs are how you would expect they're hard working and fun I feel like I'm always being taken care of and at an excellent price. best shop hands down from service writers to management.

  Derrick Wilson
3 years ago
From the very beginning,as we O/Ops know, customer service is the first impression... Katie from the beginning to the end made Boss Shop welcoming.Her smile and her professionalism in running the front makes the Boss shop the place to go to to get the job done in speedy time.... Thanks KatieO/Ops!!! pay attention to what I'm about to tell you about Kelly...This young lady did a over and beyond great job on my PM... Katie's knowledge and professionalism and insight on her craft makes her the go to tech to do your PM right!!!! Oh,did I mention that these were ladies??? Yes and they got me in and rolling when Stoopid Stoops couldn't!!! Thank you Katie and Kelly for the great job and service you gave me... I'll be coming back to you guys!!!!God bless , and Boss Shop, surround your shop with hard working women like Katie and Kelly!!!

  Eric Cornelius
5 years ago
I called the shop but they were busy, the lady told me to call stranded towing, wow I wish I never took her advice. Over $1200 for 3 batteries, when it clearly was a battery issue because the truck was dumped on us by a driver 3 days ago. The prices are ridiculous. Don't use Stranded Towing. Nice guy but he will definitely get you.

  Brian Taylor
4 years ago
Well for being a Saturday with only 1 mechanic on duty ,I had pretty low expectations for a quick job , took bout an hour and half to get 2 air cab shocks replaced. Waited 30 mins to get in shop. Had to keep an eye on mechanic to make sure he didnt damage the electrical sender for the fuel level. Aside from that did a decent job. Don't be shocked if u have dirt prints on your fuel tanks lol.